Fragrance Hotel - Classic

Fragrance Hotel - Classic Reviews

Fragrance Hotel - Classic

418 Balestier Rd, 329808, SingaporeView Hotel Details
Fragrance Hotel - Classic
Fragrance Hotel - ClassicFragrance Hotel - ClassicFragrance Hotel - Classic
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Fragrance Hotel - Classic Guest Reviews

4.1/5
Very Good
80 Reviews
Verified reviews
Location4.3
Amenities3.8
Service4.3
Cleanliness4.2
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All reviews(80)
Positive reviews(75)
Reviews with photos/video(19)
Clean and tidy(16)
Great service(14)
Awesome stay(13)
Great location(12)
Great value for money(7)
Easy to get around(7)
Convenient location(5)
Negative reviews(5)
Chin Soon
Standard Double Room
Checked in gen 2024
Couples
59 Reviews
2.7/5
Posted on 17 gen 2024
Super bad experience for 1st time stay here. Don't understand why the in house speaker will play the FM radio non stop at loudly level Whole night not able to sleep well due to loudly FM radio playing n broadcast out thru the lobby speaker Honestly first time come with such experience. Don't recommend
Response from Property: Dear Chin Soon,We appreciate your feedback and will look into the issue mentioned, which is unusual. We do hope to have the opportunity to welcome you back again.Warm Regards,RolandGuest Experience Executive
paulraj ashok
Standard Double Room
Checked in nov 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on 21 nov 2024
Okkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
Response from Property: Dear Paulraj,It has been such a pleasure to have provided you with an excellent stay experience, and we certainly look forward to welcoming you back soon!Warm Regards,JanetGuest Experience Executive
joonjoon
Standard Double Room
Checked in nov 2023
Couples
10 Reviews
4.2/5
Very Good
Posted on 13 nov 2023
Location was very good as it is in the middle of zhong shan mall and balestier plaza with many food options avaliable nearby. The hotel room was also better than expected , only negative would be that the toilet is a little small and the TV screen have some defect which makes it unable to watch. Overall it was a good stay and the service personnel are really kind and approachable, thumbs up ๐Ÿ‘
Response from Property: Dear joonjoon,It is heartening to hear that your stay had been a wonderful one and our location and service met to your expectations. Our maintenance team has attended to your room and serviced the TV. We look forward to welcoming you back for another splendid stay!Warm Regards,RolandGuest Experience Executive
Goh Ching Keong
Standard Double Room
Checked in ott 2023
Couples
2 Reviews
3.7/5
Posted on 6 nov 2023
Quite close to a lot eateries and most of all take a 10 mins walk to reach the famous durian stall. Room is a bit small, but price is reasonable.
Response from Property: Dear Ching-Keong,Thank you for complimenting our hotel's convenient location and great accessibility to many eateries and fruit stalls. We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed. Warm Regards,RolandGuest Experience Executive
Yinnara
Standard Double Room
Checked in mar 2024
Family
4 Reviews
4.2/5
Very Good
Posted on 12 mar 2024
The overall is good, service was helpful and friendly, the location is good but the room is little small
Response from Property: Dear Guest,We are heartened to hear that your stay was a wonderful one, from the location of the hotel to the services of the staff. The compact configuration of our rooms is a direct result of Singapore's land constraints. Nevertheless, our rooms have been carefully designed to balance comfort and affordability. We look forward to welcoming you back to our hotel in the future.Warm Regards,RolandGuest Experience Executive
Nicole Amor
Standard Double Room
Checked in mar 2024
Family
7 Reviews
3.2/5
Posted on 12 mar 2024
Everything is okay about this hotel and our stay: great location, friendly staff, hot and cold water. The only complaint i have is that the room is tiny. I brought work with me but had a hard time because the desk and stool provided was very small. Almost no space for luggage, the AC also broke when we were checked in and caused condensation so bad the the floor and walls got wet. Our clothes and bed got damp. We reported this to the staff and was transferred to another room which fixed the problem.
fuji07
Standard Double Room
Checked in ago 2023
Solo travelers
2 Reviews
3.2/5
Posted on 17 ago 2023
It's good location n staff is very helpful only the ceiling in the toilet is a bit scary coz I can see all the electtric ang it was a bit dark I can't stop thinking wat if hode some small cctv or what ..bcoz it's open and the only olcover was a open net....
Response from Property: Dear Guest,Thank you for choosing to stay with us. We are glad to hear that our location and service met to your expectations. Please rest assured that there is nothing in the ceiling. We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive
Indra Devi
Standard Double Room
Checked in dic 2023
Couples
1 Reviews
4.0/5
Very Good
Posted on 1 gen 2024
Clean and good location. That's perfect for short stay. The room a bit small but just nice for couple.
Response from Property: Dear Guest,It is heartening to hear that your stay had been a wonderful one and our location and cleanliness had met to your expectations. We look forward to welcoming you back for another splendid stay!Warm Regards,RolandGuest Experience Executive
Guest User
Standard Double Room
Checked in dic 2023
Couples
3 Reviews
5.0/5
Outstanding
Posted on 17 dic 2023
Was a last min booking but luckily thereโ€™s still a room available. The room was small but cosy. The staff there was friendly too.
Response from Property: Dear Guest,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are pretty sure all our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope you had a great time touring Singapore and look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
Emma Michellina
Standard Double Room
Checked in dic 2023
Couples
2 Reviews
5.0/5
Outstanding
Posted on 27 feb 2024
The hotel is clean and neat , customer service also good . Easy to take bus from the hotel .
Response from Property: Dear Emma,We are delighted to hear that you had a great time staying with us, and that you were impressed with the service of our team, our convenient location and clean rooms. We hope you had a great time touring Singapore and look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
Ni Queenie
Standard Double Room
Checked in lug 2023
Couples
3 Reviews
4.5/5
Great
Posted on 6 lug 2023
Clean and comfortable, reasonable price, definitely worth to stay.
Response from Property: Dear Queenie,We value your patronage and we are delighted that you have enjoyed the cosy and affordable accommodations which Fragrance Hotel is known for. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive
Guest User
Superior Double Room
Checked in apr 2024
Couples
2 Reviews
3.7/5
Posted on 26 mag 2024
Convenient location and easy to get public transport
Response from Property: Dear Guest,It means a lot to us to hear that you had a pleasant stay in our hotel and that our accessible location had met your needs as a traveller. Our hotel is indeed very well connected to city center and attractions via Novena MRT station or from the bus stops located near our doorsteps. My colleagues will be glad to share the best travelling tips. We hope you will think of us the next time you are making a trip to Singapore!Warm Regards,RolandGuest Experience Executive
Guest User
Standard Double Room
Checked in nov 2023
Booked for others
3 Reviews
4.5/5
Great
Posted on 8 nov 2023
The room is newly painted. The loction is easily accessed. Very clean but the TV screen is spoiled need replacementโ€ฆ Can hear the conversation from outside the rm very clearly. ๐Ÿ˜…
Response from Property: Dear Guest,It is heart-warming to hear that your stay with us was a comfortable one and you had been impressed with our newly renovated rooms and accessible location. Our maintenance team has attended to your room and serviced the TV. We hope to have the chance to welcome you back in the near future!Warm Regards,RolandGuest Experience Executive
damir
Superior Double Room
Checked in gen 2024
Solo travelers
5 Reviews
4.0/5
Very Good
Posted on 24 gen 2024
Clean bed and thats about it. Suits passerbys and quick overnight stay
Response from Property: Dear Guest,Thank you for sharing your positive stay experience. We value your patronage and we look forward to welcome you back to enjoy the cosy and affordable accommodations which our hotel is known for.Warm Regards,RolandGuest Experience Executive
Philip Graham
Standard Double Room
Checked in feb 2024
Solo travelers
3 Reviews
4.2/5
Very Good
Posted on 29 feb 2024
A good budget hotel in a good area. The bed was a little hard.