Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities7.5
Service8.4
Cleanliness8.4
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All reviews(240)
Positive reviews(224)
Reviews with photos/video(70)
Great location(64)
Great service(51)
Clean and tidy(49)
Awesome stay(33)
Great value for money(19)
Small room size(16)
Convenient public transportation(14)
Convenient for shopping(10)
Negative reviews(16)
Guest User
Superior Triple Room
Stay Date Apr 2026
Family
2 Reviews
10/10
Outstanding
Posted on May 27, 2026
Nice place,all staffs are friendly. The housekeeping very good. Always clean our room. Amazing.
6/19
Guest User
Superior Double Room
Stay Date Apr 2026
Couple
95 Reviews
7.0/10
Posted on May 22, 2026
Acceptable for short stay but not satisfied is the poor noise insolation, so much noisy for the people passing by the corridor , wake me up for many times
Ploy&Pig
Superior Double Room
Stay Date Mar 2026
Couple
8 Reviews
10/10
Outstanding
Posted on May 8, 2026
The accommodation is good and clean. The staff are polite. The bathroom is excellent and has a bidet.
ML1010
Superior Triple Room
Stay Date Mar 2026
Family
7 Reviews
5.5/10
Posted on Apr 24, 2026
Located in a quite old town as could see there is not much shopping malls nearby. But the plus point as it's next to main road so it's easily accessible from public transport as it's strategic as it's an old building.
Guest User
Superior Loft Room
Stay Date Mar 2026
Couple
4 Reviews
9.5/10
Amazing
Posted on Apr 10, 2026
Good stayit's clean and the personal are nice thanks see you next time !
Valerie hor
Superior Loft Room
Stay Date Jan 2026
Couple
15 Reviews
2.0/10
Posted on Feb 14, 2026
Last week I book at this same hotel and left my
Diffuser inside but called and ask but never get back to me …
I forgotten to take cause the room got some smell and left inside the toilet bowl on top is not a small item middle item should be can see .
Please kindly get back to me staying in room 501 thanks .
This time round this room I book pretty nice .
Hope they can improve thanks
But the water heater, not hot we are bath cold water instead in valentine day . Was a bit disappointed actually.
Jasdev
Superior Triple Room
Stay Date Jan 2026
Family
15 Reviews
10/10
Outstanding
Posted on Feb 11, 2026
I had a really pleasant stay at this hotel and overall it was a great experience. The room was comfortable and well-maintained, making it easy to relax after a long day. The location is very convenient, with easy access to transportation and nearby attractions, which made getting around simple and hassle-free. I would definitely consider staying here again in the future.
Guest User
Superior Loft Room
Stay Date Jan 2026
Business traveler
2 Reviews
10/10
Outstanding
Posted on Mar 19, 2026
Big room with big windows and balcony, clean and no odd smell, not bad for business stay, convenience to buy Xi Cha also
Response from Property: Dear Guest,We truly appreciate your perfect review. It is wonderful to know that you had a comfortable stay in a spacious and well-maintained room, and that the overall environment met your expectations.We are also glad that our location made it convenient for you to access nearby amenities such as the popular beverage chain store. We hope to see you again on your next visit to Singapore!Warm Regards,RolandGuest Experience Executive
Anonymous User
Superior Double Room
Stay Date Dec 2025
Solo traveler
4 Reviews
8.0/10
Very good
Posted on Jan 31, 2026
The room is a bit small if two person is staying. No place to open luggage. Otherwise, room cleaning service available everyday upon request.
Response from Property: Dear Guest,Thank you for staying with us and appreciating our daily housekeeping service. As a budget friendly hotel in Singapore’s urban environment, our rooms are designed to maximize comfort and functionality within a compact space. While space can feel limited for two guests, many travelers still find our rooms cozy and well-equipped for their needs. We hope to see you again on your next visit to Singapore.Warm Regards,RolandGuest Experience Executive
Valerie hor
Superior Double Room
Stay Date Mar 2026
Couple
15 Reviews
8.0/10
Very good
Posted on Apr 10, 2026
This hotel is awesome I love the design of it
Archimedez
Superior Triple Room
Stay Date Jan 2026
Family
1 Reviews
7.5/10
Posted on Feb 10, 2026
Cheap and easily accessible with near transportation and markets.
Guest User
Superior Double Room
Stay Date Oct 2025
Solo traveler
2 Reviews
9.5/10
Amazing
Posted on Dec 2, 2025
Fragrance hotel balestier is clean and good service. But very far to the mrt station. ..the other staff is good eccept the indiana girls bad attitude.
Response from Property: Dear Guest,Thank you for your exceptional rating and highlighting our clean hotel, convenient location and friendly services.We have reviewed the incident with our team. Our staffs had some difficulty understanding your questions about directions to the cable car at Sentosa and were clarifying your queries. They also asked if you had Google Maps to help provide the most accurate navigation, which was purely to assist and not to offend.We regret that this came across differently, but we found no indication of rudeness during the interaction. Our team aims to offer clear and helpful information at all times, and we will work on improving communication to avoid any frustration. Thank you for your feedback as it gives us the opportunity to improve our services. We hope to welcome you back soon.Warm regards,JanetGuest Experience Executive
Joan Tek
Superior Triple Room
Stay Date Oct 2025
Family
1 Reviews
8.0/10
Very good
Posted on Dec 16, 2025
Location is familiar. Customer services is good. Just the room when go in got a bit smell and got ants. Overall is ok
Response from Property: Dear Joan Tek,Thank you for writing a review and providing your feedback. We are pleased that you found the location of the hotel convenient and our service level high. Do let our Front Desk staff know if you detect any unpleasant smell and we will undertake rectification measures instantly. As for pests like ants, do contact our Front Desk so that we take immediate rectification measures to eradicate them. We do our regular housekeeping to remove all pests but due to Singapore's tropical climate, some pests can return despite our best efforts. Once again, we thank you for your patronage and hope to welcome you back again.Regards,Teo SKGuest Relations Executive
Phil Tan
Superior Double Room
Stay Date Apr 2026
Solo traveler
5 Reviews
9.5/10
Amazing
Posted on May 19, 2026
Very convenient location with minimarts, eateries and hawker centres nearby. Room is clean and staff are friendly and helpful.
Nicka F.
Superior Double Room
Stay Date Oct 2025
Family
2 Reviews
9.5/10
Amazing
Posted on Dec 16, 2025
It’s a clean place. Near bus stop so commute is easy. Friendly and helpful hotel staff. Near Cheers convenience store and there are also nearby markets and laundry shops. Accessible. Alight Bus #140 or 145 for lower fare (expect more stops-but you’ll enjoy the view on each stops until you reach your destination) or Bus #130, faster route/less stop but costs more. Not near MRT station. We were mostly out on the 3 days we stayed in SG and the room is comfortable to rest and freshen up. The room we were in doesn’t have bathroom door, and only has glass partition that doesn’t reach the ceiling. Still, no funky smell reached the bed area when someone does #2, good ventilation. The 1 bed is big enough for 2 adults and 1 kid. There’s a small table and 1 chair for dining which is enough for us. There is also a window which helps make the room less claustrophobic, and we get natural light in the morning. We really enjoyed our stay. Economical and still comfortable based on our experience.
Response from Property: Dear Nicka F.,Thank you for choosing to stay with us and providing a very detailed review. We are heartened that you found the place clean and our hotel staff friendly and helpful. We are glad that you found the location convenient and easy for travel via bus, and the rooms comfortable for a restful night. We note that you found our bathrooms well ventilated, the beds adequate even for a couple and a kid, and the room fresh with natural light from window. All in all, we are happy that you have an enjoyable stay in a comfortable hotel at budget-friendly rates. We would certainly love to welcome you back again when you next visit Singapore!Regards,Teo SKGuest Relations Executive