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Ascott Orchard Singapore (Staycation Approved)

Serviced Apartment
No. 11 Cairnhill Road, 229724, Singapore, 229724, SingaporeShow on map
Opened: 2016 Property Location Ascott Orchard Singapore is located in Orchard, walking distance from Orchard Central and Lucky Plaza. Make yourself at home in one of the 220 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.Amenities Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Dining Enjoy a satisfying meal at a restaurant serving guests of Ascott Orchard Singapore.Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.Show More

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ascott-orchard-singapore-staycation-approved
  • Very Clean4.8
  • Excellent Amenities4.7
  • Excellent Location4.7
  • Excellent Service4.6
  • 4.7/5Outstanding

    Great location, Convenient for shopping
    98% Recommended
  • Very Clean4.8
  • Excellent Amenities4.7
  • Excellent Location4.7
  • Excellent Service4.6
  • 4.7/5Outstanding

    Great location, Convenient for shopping
    98% Recommended
    • 16.5km
    • 19.8km
    • 640m
    10 places of interest within 1000m
    View Map
    Wi-Fi in designated areas
    Airport pickup service
    Restaurant
    Non-smoking floor
    Front desk (24 hours)
    Show All Amenities
    Rooms
    Select room
    Murano Suite (Studio)
    City view
    30m²20F
    |
    Air conditioningRefrigeratorTVMicrowave
    Photos and Amenities
    Today's best offer!
    Instant Confirmation
    American buffet breakfast, extra SGD25.00
    Special offer! Non-refundable
    1 king bed
    Earn an extra 225 Trip Coins
    Only 1 left on our site
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    Reviews(506 verified guest reviews)

    • Koh Kai Kiat/

      Singapore

      • 1 Bedroom Premier Suite
      • Stayed in September 2021
      • Couples
      • 2 Reviews
      5/ 5
      Perfect

      Enjoy my stay here. staff were friendly, facilities are amazing and room was spacious!

      Translation provided by Google
      Posted September 22, 2021
        Helpful

        Wong

        Singapore

        • Studio Executive Suite
        • Stayed in August 2021
        • Solo travelers
        • 5 Reviews
        5/ 5
        Perfect

        I book this hotel on impulse as I needed a place for a nap. The moment I was out of the lift on the 2nd floor, I feel I'm home, towards the reception. Check in was quick and the staff provide me enough information and rules of the hotel. When I step into #0712-02, I feel like I'm home. Finding the room was a little challenge but after tt, I feel that the unit number is so unique! I stayed for 2 nights in a studio executive suite, over looking the pool on the 7th floor. Everything here is perfect! Lap pool is great for swimmers and theres a jacuzzi. However, I did not go to the gym as only fully vaccinated guest can enter the gym. There is no in room dining from the hotel but they partner with Kith cafe which is beside the hotel. Anw, I can reheat my left over supper for dinner as there is a microwave, great for guest who love to prepare their meals. I'll definitely be back again. Ascott Orchard is a great place for staycation. Not forgetting its located in the heart of Orchard and Somerset. 5 min walk and ill reach 313 / Orchard gateway, Takashimaya. There is a link bridge to paragon thru the carpark and u need to take a lift one floor down. No one tell me this until I ask the receptionist after losing my way walking around the carpark haha.

        Translation provided by Google
        Posted August 16, 2021
        Helpful

        Guest User

        Singapore

        • 1 Bedroom Deluxe Suite
        • Stayed in August 2021
        • Families
        • 1 Review
        4/ 5
        Very Good

        Staff at front desk and cleaning were generally friendly and helpful during check in and out. Meals are provided for by kith at ground level. Layout of hotel takes getting used to due to the “flooring”. Check in is on level 2, strangely level 1 brings you nowhere near Taka SC or paragon malls and the connected car park to the lobby is level 4 with a very non-descript and old metal door for access. Somehow car park level P4 connects to hotel level 2. There is no complimentary parking or hotel parking either except with a fixed amount voucher that will provide exit but you need to estimate the cost compared to the current parking rate and purchase separately at front desk (22 Bideford Rd). Room itself is big enough for a deluxe (2+1 9yo child) with the living area and kitchenette. Shower drainage was clogged on the first night leading to ponding of 3 inches of water while showering. However this was rectified within the day of giving feedback to front desk. Some areas like carpet had unidentifiable dried orange stains from previous and the blinds in the toilet had mould stains on them. The toilet bin was horrible really small and hard to press down to use. The bathrobe was quite worn and had a partially torn left pocket. May I recommend that these be looked into by housekeeping and facilities departments considering this is a five and not four star residence. Floor was also slightly dusty and there was some hair on the floor as well after cleaning. Beds and sofa and chairs appeared clean enough at first sight and use but was expecting much higher degree of cleanliness for this room and the price I paid. Believe me it wasn’t half bad definitely it’s still higher end and definitely liveable over the 3D2N but cleanliness standard was somewhat lower than what I’d expect from an Ascott. Food is readily available at the malls nearby however last order for rm dining service at kith is currently 930pm. Extra service charge is charged for delivery inside the unit compared to call and self collected method which is unusual but I guess it’s to prevent overloading the two front staff manned kith.

        Translation provided by Google
        Posted August 8, 2021
        Helpful

        Lim

        Singapore

        • 1 Bedroom Deluxe Suite
        • Stayed in June 2021
        • Families
        • 1 Review
        4.2/ 5
        Very Good

        Overall the staff were friendly and helpful, especially the housekeeper. Room is well ventilated: smell would not linger after cooking. Parking is not free but the rates are fair. Walking distance to shopping and food.

        Translation provided by Google
        Posted June 27, 2021
        Helpful

        China

        • 1 Bedroom Deluxe Suite
        • Stayed in July 2021
        • Families
        • 2 Reviews
        4/ 5
        Very Good

        The location of the hotel is good. The housekeeper Rose who speaks Chinese works hard and is very polite. I hope the hotel can praise and encourage such good staff.

        Translation provided by Google
        Posted September 7, 2021
        Helpful
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      Hotel Policy

      Check-in and Check-out
      • Check-in from 15:00
      • Check-out before 12:00
      Child Policies
      Children are welcome at this hotel.
      Guests 12 years and over will be charged adult rates.

      Need to Know

      Important
      [Sep 20, 2021 - Mar 31, 2022] According to regulatory advisories, all guests are required to notify the hotel of their purpose of stay if they are required to serve self-isolation or Stay-Home-Notice (SHN). Guests may contact the hotel before booking confirmation or include a remark under “Special Requests.” Hotels will reserve the right to reject guests that failed to declare his/her status at the point of booking. Hotel does not accept guest traveling via the Air Travel Pass (ATP), Reciprocal Green Lane (RGL), Vaccinated Travel Lane (VTL). For more information, please contact the hotel prior to booking confirmation.
      Important City Info
      Guests awaiting COVID-19 test results may only share rooms with members of their immediate family. Please contact the hotel to confirm its exact policy before booking, as some properties are not able to accept guests who are awaiting test results.
      Due to Coronavirus (COVID-19), please ensure that you are only booking the hotel following the Singapore government guidelines, including but not limited to the purpose of travel, and maximum allowed group size.
      In accordance to Singapore Government guidelines, hotel can only allow check-in for the purposes of leisure (eg. staycations) after receiving approval from the Ministry of Trade & Industry. The list of approved hotels can be at Singapore Tourism Board (https://www.stb.gov.sg/content/stb/en/home-pages/approved-hotels.html).
      Hotel Notes
      [May 13, 2019 - Dec 31, 2022] Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
      Housekeeping service is not available on Singapore public holidays and Sundays.

      Hotel Description

      • Opened: 2016
      • Number of Rooms: 220
      Property Location Ascott Orchard Singapore is located in Orchard, walking distance from Orchard Central and Lucky Plaza. Make yourself at home in one of the 220 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.Amenities Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Dining Enjoy a satisfying meal at a restaurant serving guests of Ascott Orchard Singapore.Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

      Services & Amenities

          Restaurant
          Gym
          Outdoor swimming pool
          Kids’ playground
      Transportation Services
      • Drop-off Service (Airport)(Additional fee)
        Fees, Service Hours, and Booking Info
      • Airport pickup service(Additional fee)
        Fees, Service Hours, and Booking Info
      Activities
      • Outdoor swimming pool
      • Children's pool
      • Beach towels
      Health & Wellness
      • Gym
      Front Desk Services
      • Bellhops
      • Luggage storage
      • Front desk safe
      • Duty manager (24 hours)
      • Taxi booking
      • Concierge service
      • Wake-up call
      • Credit cards accepted
      • Front desk (24 hours)
      • Door attendant
      • Tourist map
      • Postal service
      Cleaning Services
      • Laundry room
      • Ironing service
      • Room cleaned: daily
      • Towels replaced: daily
      • Laundry service
      • Laundry service (off-site)
      Food & Drink
      • Restaurant
      • Room service
      • Children's meals
      Other
      • Multilingual staff
      • Dry cleaning
      • First aid kit
      • Security staff
      Public Area
      • Wi-Fi in designated areasFree
      • Mini shopping mall
      • First aid room
      • Garden
      • Outdoor furniture
      Business Services
      • Multi-function room
      General
      • Elevator
      • Lobby bar
      • Accessible rooms
      • Newspaper in lobby
      • Non-smoking public areas
      • All rooms non-smoking
      • Non-smoking floor
      • CCTV in public areas
      • Security alarm
      • Fire alarm
      • Security system
      • Fire extinguisher
      • Ventilation system
      • Smoke alarm
      Kid's Facilities
      • Childcare service
      • Kids’ playground

      Transport & Attractions

      Airports

      Singapore Seletar Apt

      About 19m from hotel by car

      16.5km

      Singapore Changi Airport

      About 25m from hotel by car

      23km

      Railway Stations

      Woodlands Train Checkpoint

      About 24m from hotel by car

      19.8km

      Metro Stations

      Somerset

      About 9m from hotel by foot

      640m

      Orchard

      About 10m from hotel by foot

      770m

      Areas

      Orchard Road

      About 12m from hotel by foot

      920m

      Places of Interest

      Papa Poika

      168m

      Observation Lounge

      191m

      Beauty 21

      209m

      Orchard Road

      228m

      Bounce Singapore

      230m

      Emerald Hill

      251m

      Amazing Castle

      252m

      XDRC Racing Club

      252m

      Ganso Manekineko

      252m

      My Cozy Room Boutique Spa

      272m
      Ascott Orchard Singapore (Staycation Approved) Frequently Asked Questions
      How much does it cost to stay at Ascott Orchard Singapore (Staycation Approved)?
      Prices at Ascott Orchard Singapore (Staycation Approved) are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
      What is the closest airport to Ascott Orchard Singapore (Staycation Approved)?
      The closest airport is Singapore Seletar Apt. It is 16.5km from the hotel and approximately a 19minutes journey by taxi.
      What are the check-in and check-out times at Ascott Orchard Singapore (Staycation Approved)?
      The check-in time is from 15:00 and the check-out time is before 12:00.
      Does Ascott Orchard Singapore (Staycation Approved) provide airport transfer services?
      Yes, Ascott Orchard Singapore (Staycation Approved) provides airport transfer services.
      What amenities and services does Ascott Orchard Singapore (Staycation Approved) have?
      Ascott Orchard Singapore (Staycation Approved) has the following amenities and services: Wi-Fi in designated areas, Airport pickup service, Restaurant.
      Does Ascott Orchard Singapore (Staycation Approved) have a swimming pool?
      Yes, Ascott Orchard Singapore (Staycation Approved) the hotel has a pool. Pool type: Outdoor swimming pool.
      Does Ascott Orchard Singapore (Staycation Approved) have fitness amenities?
      Yes, Ascott Orchard Singapore (Staycation Approved) has fitness amenities.
      Does Ascott Orchard Singapore (Staycation Approved) provide free Wi-Fi?
      Yes, the hotel provides free Wi-Fi.
      Does Ascott Orchard Singapore (Staycation Approved) have non-smoking rooms?
      Yes, Ascott Orchard Singapore (Staycation Approved) has non-smoking rooms. Please view the hotel listing for details.
      Does Ascott Orchard Singapore (Staycation Approved) provide breakfast?
      Yes, Ascott Orchard Singapore (Staycation Approved) provides breakfast.
      Does Ascott Orchard Singapore (Staycation Approved) have a restaurant?
      Yes, guests can eat at: Restaurant.
      Is parking available at Ascott Orchard Singapore (Staycation Approved)?
      Yes, parking is available at Ascott Orchard Singapore (Staycation Approved).
      Does Ascott Orchard Singapore (Staycation Approved) have children's amenities?
      Ascott Orchard Singapore (Staycation Approved) has the following children's amenities: Childcare service, Kids’ playground.
      Where is Ascott Orchard Singapore (Staycation Approved)?
      The hotel address is No. 11 Cairnhill Road, 229724. The hotel is 3.02 km from the city center.
      Is Ascott Orchard Singapore (Staycation Approved) close to transport stations?
      The closest station is Somerset. It is 640m from the hotel. View On Map
      Is Ascott Orchard Singapore (Staycation Approved) nearby popular attractions?
      Ascott Orchard Singapore (Staycation Approved) is near the following attractions: Papa Poika(Approximately 168m), Observation Lounge(Approximately 191m), Beauty 21(Approximately 209m).
      Does Ascott Orchard Singapore (Staycation Approved) have hot springs?
      No, Ascott Orchard Singapore (Staycation Approved) doesn't have hot springs.
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