The Quay Hotel Lavender(Staycation Approved)

Need to improve the warm light to dim lighting making the whole room very warm and air conditioning so hot and your tv also cos the heat to the room also

The transportation is convenient, there are many places to eat around, the beds are very comfortable, and the staff are very polite. This is my second stay but it also made me feel very disappointed 😞 I decided that I would never choose to stay at this hotel again for the following reasons. 1) Because of the experience，I have indicated that I would like a quieter room when I booked the room, but the staff at the counter still gave me a room near the road and the birds is very noisy at night , the counter said The room is full and cannot be changed. 2) I booked 2 single beds (Deluxe twin room), but the counter staff assigned was double bed room for me. When I called to the counter, they said they would find someone to come up and split the bed with me. My point is the customer has booked the room, and the hotel should be ready to give it to the customer sooner, but unfortunately they did not do this. 3) The air conditioner was broken and asked if I could replace it with an electric fan. I immediately refused, and I couldn't accept it. In the end, I was willing to change the room to me.

Great location for a short getaway with tons of asian food surrounding. Walkng distance to 2 MRT stations. Value for money 😀

Room was ok . Sharing the floor with SNH persons. Hotels should separate the floor from SNH and normal.

it was a great experience staying here. Location is nearby to restaurants and convenient stores.