Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.3
Amenities7.0
Service8.4
Cleanliness7.4
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All reviews(323)
Positive reviews(286)
Reviews with photos/video(69)
Convenient location(37)
Easy to get around(33)
Awesome stay(20)
Small room size(20)
Close to metro(18)
Friendly front desk staff(7)
Negative reviews(37)
Guest User
Standard Queen Room No Window
Stay Date Jul 2026
Family
6 Reviews
7.5/10
Posted on Aug 11, 2026
The hotel building is quite old and the room is small. The lobby is also small, no seat provided. The good side is the location. Bus stop and MRT nearby. We can also walk to Merlion. There is a good cafe around the corner called Kafe Dian. They provide delicious meals.
annie yen
Standard Queen Room No Window
Stay Date Jul 2026
Couple
4 Reviews
7.5/10
Posted on Aug 9, 2026
Location is the best. everytime when visit Spore, Bugis area will be my top choice. Bugis Mall, City Hall and Suntec city just few minutes walk. Very convenience to every where.
Guest User
Superior Queen Room
Stay Date Jun 2026
Solo traveler
4 Reviews
9.2/10
Great
Posted on Aug 8, 2026
They offer Chinese-speaking staff, and the front desk was very friendly. When I checked in, they even gave me a subway pass, which I assume was part of a Singapore National Day promotion.
Facilities: Much better than expected! The room had a huge floor-to-ceiling window and a mini-fridge.
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Guanfangpinglunyuan
Superior Queen Room
Stay Date Jun 2026
Traveling with friends
32 Reviews
2.0/10
Posted on Jul 3, 2026
Honestly terrifying, no exaggeration. It felt more like a old-fashioned dormitory than a hotel! For this price, I'd rather stay at the Ibis next door. The pictures might look okay, but you really can't stay here.
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Response from Property: Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet your expectations and that the room experience was not what you had hoped for. We appreciate your comments regarding the overall condition and value of the stay, and we will take your feedback into consideration as we continue to improve our facilities and guest experience. We hope to have the opportunity to provide you with a more comfortable stay in the future.
Guest User
Superior Queen Room
Stay Date May 2026
Solo traveler
1 Reviews
10/10
Outstanding
Posted on Jul 6, 2026
Great for solo traveller with such a spacious rom and nice locations
Response from Property: Thank you for your wonderful review! We’re delighted to hear that you enjoyed the spacious room and convenient location. We’re glad our hotel was a great choice for your solo trip and look forward to welcoming you back for another pleasant stay!
Guest User
Standard Twin Room
Stay Date Apr 2026
Couple
5 Reviews
8.5/10
Very good
Posted on May 10, 2026
Good location and friendly staff. The room is basic and small but clean. Toothpaste , toothbrush, towel and hair dryer are provided . The toilet is too tiny to move around and does have bad smell.
Response from Property: Thank you for your feedback. We're glad you appreciated the convenient location, friendly staff, and provided amenities. We’re sorry to hear about the issues with the toilet space and odor, and we will share your comments with our housekeeping team for improvement. We hope to have the opportunity to welcome you again for a better experience.
Guest User
Standard Twin Room
Stay Date Apr 2026
Traveling with friends
8 Reviews
9.7/10
Amazing
Posted on May 9, 2026
Although the room was only 13 square meters and had no window, it was very comfortable, and conveniently located for getting around. The front desk staff could all communicate in Chinese and patiently answered all our questions. A big thank you to Hotel 81 (Bugis branch)!
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Response from Property: Thank you for your kind review! We're glad you found the room comfortable and enjoyed our convenient location. It's wonderful to hear that our front desk team was helpful and able to assist in Chinese. We appreciate your feedback and look forward to welcoming you back to Hotel 81 Bugis!
Guest User
Standard Queen Room No Window
Stay Date May 2026
Family
2 Reviews
9.0/10
Great
Posted on Jun 24, 2026
Good location and convenience to MRT .staff friendly and helpful
Response from Property: Thank you for your kind review! We’re delighted to hear that you enjoyed our convenient location near the MRT and found our staff friendly and helpful. We truly appreciate your support and look forward to welcoming you back again soon!
Kuailedexiaowoniuo13
Standard Twin Room
Stay Date Mar 2026
Traveling with friends
37 Reviews
8.5/10
Very good
Posted on Jun 28, 2026
The location is great, it's clean and hygienic, and the staff are very friendly. We stayed in a corner room, which had a nice ambiance and was perfectly sufficient for two people, with a double bed. The twin bed rooms, however, are not very spacious.
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Response from Property: Thank you for your lovely review! We’re delighted to hear that you enjoyed our great location, cleanliness, and friendly service. We’re glad the corner room provided a comfortable stay for two and appreciate your feedback regarding the twin bed room size. We truly value your comments and look forward to welcoming you back again soon!
Guest User
Superior Queen Room
Stay Date Feb 2026
Solo traveler
3 Reviews
10/10
Outstanding
Posted on Apr 11, 2026
The room had excellent natural light thanks to a large floor-to-ceiling window. The hotel was very close to all the attractions, and it was cleaned daily, so it was always spotless. I stayed for six nights, and every day was a great experience.
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Response from Property: Thank you for your wonderful review! We’re delighted to hear that you enjoyed the natural light from the large window and appreciated our convenient location near the attractions. It’s also great to know that our daily housekeeping helped keep your room spotless throughout your six-night stay.We’re especially happy that every day of your stay was a great experience. We truly appreciate your kind words and look forward to welcoming you back again!
Anonymous User
Standard Queen Room No Window
Stay Date Feb 2026
Traveling with friends
69 Reviews
9.7/10
Amazing
Posted on May 15, 2026
The room was decent, nothing special but alright. The location was pretty good. The room itself was quite small. Singapore is a fun place to visit – it's cold indoors and hot outdoors, which is an interesting contrast! We came for a show, and it was really good. The frog porridge at Alilong was delicious.
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Response from Property: Thank you for your feedback! We're glad you enjoyed the convenient location and your visit to Singapore, as well as the nearby dining and entertainment experiences. We also appreciate your comments on the room size and will continue working to improve our guest comfort. We hope to welcome you again in the future!
Guest User
Standard Twin Room
Stay Date Feb 2026
Solo traveler
1 Reviews
9.0/10
Great
Posted on Mar 27, 2026
The soundproofing in the room wasn't great, but for the price and proximity to the subway station, I think it's excellent value for money. Although the facilities aren't the newest, they are still clean and comfortable.
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Response from Property: Thank you for your feedback! We’re glad you found our property to offer great value for money and appreciated the convenient location. We also appreciate your comments on the facilities and will keep them in mind for future improvements. We hope to welcome you again soon!
madamlin
Superior Queen Room
Stay Date Jan 2026
Couple
1 Reviews
6.5/10
Posted on Mar 1, 2026
The highlight is the location, near mrt bugis. And you can find many food around. There's bus stop infront of the hotel. Its a bit old and dont expect big room mostly hotel in singapore very small. Towel, toothbrush, hairdyer,electric kettle provided. We book room with window. You also can leave your luggage in the front reception after co.
Response from Property: Thank you for your detailed review. We’re glad you enjoyed our convenient location near Bugis MRT, the nearby food options, and the easy access to public transport. We’re also happy to know the in-room amenities and luggage storage service were helpful during your stay. We appreciate your feedback and hope to welcome you again in the future.
Max TKM
Standard Queen Room No Window
Stay Date Jan 2026
Couple
12 Reviews
10/10
Outstanding
Posted on Feb 23, 2026
As usual Hotel 81 chain outlets always gives the best service from check in to checkout. Friendly & helpful service. And extended out check out time for our flight convenience. Extremely grateful.
Response from Property: Thank you for your kind words and continued support. We’re delighted to hear that you had a pleasant experience and that our team was able to assist you from check-in to check-out. Your appreciation means a lot to us, and we look forward to welcoming you again on your next visit.
Guest User
Standard Queen Room No Window
Stay Date Jan 2026
Family
3 Reviews
3.0/10
Posted on Feb 23, 2026
As soon as I walked into the room, there was a musty smell. I guess it's related to Singapore's climate and also the hotel's ventilation system. If you were to live here long-term, it definitely wouldn't be good for your health. The desk was also tiny. The bedding, however, was very clean. The murals in the room haven't been cleaned in ages and are all moldy. The air vents were also very dirty.
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Response from Property: Thank you for your detailed feedback. We’re very sorry to hear about the issues with the musty smell, ventilation, and cleanliness of the murals and air vents. We appreciate you noting the clean bedding, and we will address the other concerns with our housekeeping and maintenance teams to improve our guests’ experience. Your comments are important to us, and we apologize for the inconvenience you faced.