Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.6
Service9.2
Cleanliness9.2
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All reviews(42)
Positive reviews(14)
Reviews with photos/video(4)
Guest User
Three Bedroom Apartment Deluxe
Stay Date May 2025
Family
1 Reviews
10/10
Outstanding
Posted on Jun 30, 2025
Location great very close to train network, facilities really good, we really enjoyed our week there
Response from Property: Dear Guest,Warm greetings from Village Residence Robertson Quay!Thank you for staying with us and for taking the time to this wonderful high score review! We're delighted to hear that you enjoyed our location and convenience.We look forward to welcoming you back on your next visit, and please share your wonderful experience and recommend our Residence to your family and friends should they be visiting the area.Live Like a Local – Eat. Play. Explore.Ace TanArea Operations ManagerVillage Residence Robertson Quay
wanli_sg
Studio Superior
Stay Date Aug 2025
Business traveler
1 Reviews
10/10
Outstanding
Posted on Sep 21, 2025
Highly recommended!
Guest User
Two Bedroom Apartment Superior
Stay Date Jan 2024
Family
2 Reviews
10/10
Outstanding
Posted on May 25, 2024
Recommended temp residence while waiting for new place to be ready.
Response from Property: Dear Ong, Sunny greetings from Village Residence Robertson Quay! Thank you for choosing to stay with us and for your time in reviewing our Residence. We are delighted to know that you had a wonderful stay with us. We look forward to your next return trip with us in the near future and hope that you will recommend your families and your friends to our Residence should they be visiting Singapore. Live Like a Local – Eat. Play. Explore Ace Tan Area Operations Manager Village Residence Robertson Quay
Meimeimao
Two Bedroom Apartment Superior
Stay Date May 2025
Family
7 Reviews
9.5/10
Amazing
Posted on Jul 5, 2025
We stayed here for a week and it was very comfortable. Shopping and transportation are very convenient. The house is not photogenic, but it is much better than the photos. All the staff are very qualified, friendly and responsive. If I had to find some shortcomings, it would be that the room is a bit old and the floor needs to be repaired.
Special thanks to the staff for their help during our stay! In short, this is a hotel that I am very willing to give positive reviews on.
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Response from Property: Dear Meimeimao,Sunny greetings from Village Residence Robertson Quay!Thank you for taking your precious time to write in this detailed high score review for us!We are glad to know that you have enjoyed your stay given the convenient location and amenities in this vincity.Your compliments to our staffs has also been shared to them and they really appreciate your kind words!Please help us to spread the good word and introduce our Residence to your families and friends to book their stay with us should they be visiting Singapore.Live Like a Local – Eat. Play. Explore.Ace TanArea Operations ManagerVillage Residence Robertson Quay
Guest User
Three Bedroom Apartment Deluxe
Stay Date Dec 2025
Family
4 Reviews
9.0/10
Great
Posted on Feb 7, 2026
Overall, it's a good experience; you can even cook.
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Ranmubaowuwangliao
Studio Superior
Stay Date Sep 2024
Business traveler
7 Reviews
7.7/10
Good
Posted on Jan 29, 2025
Facilities: Swimming pool and gym are all available. You can have an open-air barbecue on the second floor platform, but you need to bring your own ingredients and make an appointment.
Hygiene: It is an older apartment, and you can see that it is quite old.
Environment: Robertson Quay and Bar Street are downstairs. It is about a 10-minute walk from Clarke Quay and only a 5-minute walk from the nearest Jumbo Seafood. By the way, there is a fair price in Clarke Quay, where you can go to buy daily necessities.
Service: If you book a riverside room on the first day, the front desk will take you there and help you with your luggage. In addition! I must mention that on the first day I arrived here, the windows were locked and I needed to ask the front desk to get me a key to open the window. He asked me if I would open it today or tomorrow. I said I would open it now, and his face turned black. I kept saying thank you, but he ignored me and turned away.
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Response from Property: Dear Ranmubaowuwangliao,Sunny greetings from all of us here in Village Residence Robertson Quay.Thank you for using your time to write this review as well as sharing your feedback with us. We were very delighted to hear you liked the location and enjoyed our facilities, including the swimming pool, gym, as well as the open-air barbecue area.We regret to hear about your experience with our front desk staff. Please accept our sincere apologies for the unpleasant feeling you have received from the staff concerned. We will address this internally with all our team members to ensure that they offer the warm and helpful service that all guests deserve.Thank you once again for your valuable feedback, and we hope to welcome you back in the future for a better experience.Live Like a Local – Eat. Play. ExploreAce TanArea Operations ManagerVillage Residence Robertson Quay
Sugar W
Two Bedroom Apartment Superior
Stay Date Jan 2025
Family
18 Reviews
9.0/10
Great
Posted on Mar 1, 2025
The location is very good. With the elderly and children, you can walk along the river, which is a rare view in the city. The room is also very convenient. The disadvantage is that the bed in the master bedroom is a little small. It is a bit small for us two adults and one child (big guys) to sleep. In addition, the facilities are really old, including towels, which are already very worn out. I hope they can be updated as soon as possible!
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Response from Property: Dear Sugar W,Sunny greetings from Village Residence Robertson Quay!Thank you for staying with us and for taking the time to share your thoughts about your experience. We're thrilled to hear that you enjoyed our location, especially the lovely walks along the river.We truly appreciate your valuable feedback regarding the bed size and the condition of the facilities. Please rest assured that we are looking into updating these aspects to enhance our guests' comfort and experience.We look forward to welcoming you back on your next visit, and we hope that you will recommend our Residence to your family and friends should they be visiting the area.Live Like a Local – Eat. Play. Explore.Ace TanArea Operations ManagerVillage Residence Robertson Quay
Hooge
Studio Superior
Stay Date Jan 2024
Family
10 Reviews
9.5/10
Amazing
Posted on Feb 23, 2024
I stayed temporarily for six days. I am quite satisfied with the price. The supporting facilities are a bit poor. The breakfast is average. The room is quite large. At least it is very cost-effective at this location.
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Response from Property: Dear Guest, Warm greetings from Village Residence Robertson Quay. Thank you very much for staying in our residence and for your time in reviewing our Residence. The team and myself are delighted to know that you have enjoyed the spacious apartment and the convenient location and amenities of our Residence. We look forward to your next return trip with us in the near future and hope that you will recommend your families and your friends to our Residence should they be visiting Singapore. Live Like a Local – Eat. Play. Explore Ace Tan Area Operations Manager Village Residence Robertson Quay
Guest User
Two Bedroom Apartment Superior
Stay Date Jul 2023
Family
14 Reviews
10/10
Outstanding
Posted on Aug 12, 2023
The room is very good. It has a foyer, dining room, kitchen and laundry room. It is also very convenient to go out to eat. The swimming pool is especially convenient! The balcony can directly see the river, which is also great for walking in the evening! It is especially suitable for the whole family to wash and dry clothes. It is much more convenient than a hotel.
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Response from Property: Dear Guest User,Warmest greetings from Village Residence Robertson Quay!Thank you for staying with us and your time in reviewing our Residence. We are honored to know that you had a great stay with us and you had found our location was convenient.We hope that you will recommend your families and your friends to our Residence should they be visiting Singapore, be it on business or leisure trip.Live Like a Local – Eat. Play. ExploreAce TanArea Operations ManagerVillage Residence Robertson Quay
qiqi730
Two Bedroom Apartment Superior
Stay Date Dec 2023
Family
7 Reviews
8.0/10
Very good
Posted on Feb 13, 2024
The decoration of the house is very old. Fortunately, the transportation is convenient and the scenery is okay.
There is a bar next to it, which can be a bit noisy at night.
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Response from Property: Dear qiqi730,Sunny greetings from Village Residence Robertson Quay!Thank you for staying with us and your time in reviewing our Residence. We are honored to know that you had a great stay with us.We look forward to your next return trip with us in the near future and hope that you will recommend your families and your friends to our Residence should they be visiting Singapore.Live Like a Local – Eat. Play. ExploreAce TanArea Operations ManagerVillage Residence Robertson Quay
Guest User
Two Bedroom Apartment Superior
Stay Date Mar 2024
Family
23 Reviews
10/10
Outstanding
Posted on Apr 24, 2024
Clean and tidy, cost-effective, suitable for family travel
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Response from Property: Dear Guest User,Warmest greetings from Village Residence Robertson Quay!Thank you for staying with us and your time in reviewing our Residence. We are honored to know that you had a great stay with us.We hope that you will recommend your families and your friends to our Residence should they be visiting Singapore, be it on business or leisure trip.Live Like a Local – Eat. Play. ExploreAce TanArea Operations ManagerVillage Residence Robertson Quay
Yiyiniuzhuanqiankunda
Three Bedroom Apartment Deluxe
Stay Date Aug 2023
Family
26 Reviews
9.5/10
Amazing
Posted on Oct 6, 2023
This is a serviced apartment with obvious advantages and disadvantages. Let’s talk about the advantages first. The vicinity of Clark Pier is very convenient and quiet. Fort Canning and the riverside are both suitable for walking. There are also many places to eat nearby. The rooms and apartments are well equipped with all facilities, such as tableware, washing machines and dryers. It is suitable for a family. travel. The shortcomings are also obvious. The hotel is very environmentally friendly. It almost does not replenish tissue paper or change sheets. The facilities are quite old. There is only cleaning on 2-4-6 every week. It is difficult to get a taxi if you don't book a taxi. If you can accept it, it is still worth it. Hotel to stay in again.
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Response from Property: Dear Hullalhulqu06,Thank you very much for your review for us in Ctrip.The team and myself are happy to know that you have enjoyed the spacious apartment, fully-equipped kitchen and the convenient location and amenities of our Residence.For weekly stays, we would like to clarify that the cleaning and linen change days are 3 times a week and a minimal housekeeping fee applies should you wish to increase the number of service days.Do reach out to myself or my team for your future bookings and we will provide our best attention and service to you & your family.All the Best & Take Care.Thank you.Kind Regards,Ace TanArea Operations Manager
Guest User
Two Bedroom Apartment Superior
Stay Date Jul 2023
Family
15 Reviews
10/10
Outstanding
Posted on Aug 24, 2023
The room is large and fully equipped.
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Response from Property: Dear Guest User,Sunny greetings from Village Residence Robertson Quay!Thank you for staying with us and your time in reviewing our Residence. We are honored to know that you had a great stay with us.We look forward to your next return trip with us in the near future and hope that you will recommend your families and your friends to our Residence should they be visiting Singapore.Live Like a Local – Eat. Play. ExploreAce TanArea Operations ManagerVillage Residence Robertson Quay