Reviews of PARKROYAL COLLECTION Pickering, Singapore

Response from Property: Thank you for choosing PARKROYAL COLLECTION Pickering for your staycation and for sharing your valuable feedback.We’re delighted to hear that you and your family enjoyed the Urban Suite, our helpful front desk team, and the swimming pool and gym facilities. It’s wonderful to know that our breakfast variety and coffee were highlights of your stay.We also appreciate your constructive comments regarding the lighting in the toilet cubicles and the service at Lime restaurant. Please be assured that we have shared these observations with the relevant teams to address and improve these areas.Thank you again for your insights, and we look forward to welcoming you and your family back for another enjoyable stay.Inspiringly yours, Jon Yau Rooms Division Manager

Response from Property: Thank you so much for your kind words and thoughtful feedback!We’re thrilled to hear that you enjoyed our central location, found our team to be excellent, and appreciated the cleanliness and ambience of the hotel—especially the signature scent in our lobby! It truly means a lot to us to know that your stay was a pleasant one.Your thumbs up is greatly appreciated, and we look forward to welcoming you back to PARKROYAL COLLECTION Pickering, Singapore in the near future.Inspiringly yours,Jon Yau Rooms Division Manager

Response from Property: Dear CKYNKS,Thank you for sharing your recent experience with us.We sincerely apologise for the inconvenience you encountered during your check-in. We understand how disappointing it must have been to experience a delay, especially after arriving early and having booked a suite. While we’re glad our receptionist extended a lounge card for your comfort during the wait, we regret that the room was not ready as expected.Your feedback has been shared with our team to help us improve our readiness and communication, particularly for guests with confirmed suite bookings.We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back for a smoother and more enjoyable stay at PARKROYAL COLLECTION Pickering, Singapore.Inspiringly yours,Jon YauRooms Division Manager

Response from Property: Thank you for choosing to celebrate such a special occasion with us! We're delighted to hear you enjoyed the mini cake and that we could play a small part in making your husband's birthday celebration memorable. We look forward to welcoming you back for more wonderful moments in the future.Inspiringly yours,Jon YauRooms Division Manager

Response from Property: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our service, the variety of breakfast options, and the infinity pool. It’s great to know that these aspects of your stay contributed to a memorable experience.We hope to welcome you back to PARKROYAL COLLECTION Pickering soon for another amazing stay!Inspiringly yours, Jon Yau Rooms Division Manager

Response from Property: Thank you for your kind words and for highlighting the architectural design and convenient location of our hotel. We are especially pleased to hear that Samuel from our concierge team made a positive impression with his prompt assistance and warm hospitality.Your recognition means a great deal, and I will be sure to share your compliments with Samuel and the team. We look forward to welcoming you back for another enjoyable stay in the near future.Inspiringly yours,Jon YauRoom Division Manager

Response from Property: Thank you very much for choosing PARKROYAL COLLECTION Pickering for your recent staycation and for taking the time to share your kind feedback.We are delighted to hear that you enjoyed the spaciousness of our rooms, the quality of our amenities, and the overall comfort of your stay, even amidst a busy weekend. Your positive comments are truly appreciated and serve as great encouragement for our team.We look forward to welcoming you back for another memorable experience in the near future.Inspiringly yours,Jon YauRooms Division Manager

Response from Property: Thank you for your positive feedback! We’re thrilled to hear you had a smooth and efficient check-in and check-out experience. It’s also great to know you enjoyed our location and found the room clean and comfortable. We look forward to welcoming you back soon!Inspiringly yours,Jon YauRooms Division Manager

Response from Property: Thank you for your kind words and valuable feedback! We're thrilled to hear you had an excellent stay and enjoyed our service. We truly appreciate your suggestion regarding the hair dryer, and we’ll certainly look into improving this aspect for future guests. We hope to welcome you back soon!Inspiringly yours, Jon Yau Rooms Division Manager

Response from Property: Thank you for your fantastic feedback! We’re thrilled to hear that you appreciated the design and comfort of our hotel. It’s great to know that you felt your stay was worth every dollar. We look forward to welcoming you back for another amazing experience!Inspiringly yours,Jon YauRooms Division Manager

Response from Property: Thank you for your kind words! We're delighted to hear that you were pleased with our service. Your satisfaction means the world to us, and we look forward to welcoming you back again soon.Inspiringly yours, Jon Yau Rooms Division Manager

Response from Property: Dear Mr./Ms. Diachenkov, Thank you for your wonderful review! We’re so glad to hear that everything was great during your stay. We look forward to welcoming you back soon!Warm regards,Jon YauRooms Division Manager

Response from Property: Dear Mr./Ms.,Thank you for your feedback! We're glad you enjoyed the location, service, spa, and clean room. We hope to welcome you back soon!Inspiringly yours, Jon Yau Rooms Division Manager

Response from Property: Thank you for sharing your feedback. We’re glad to hear that you enjoyed our location. However, we sincerely apologize for not being able to accommodate your request for a higher floor upon check-in and for the experience at the swimming pool. We understand how important these aspects are and will work to improve on this.We also appreciate your comments about breakfast. We strive to offer a wide variety, and we will review how we can improve the experience to minimize any inconvenience caused by the crowd.We hope to have the opportunity to welcome you back and provide an even better experience.Inspiringly yours,Jon YauRooms Division Manager