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Orchid Hotel Guest Reviews
4.6/5
Great
209 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.5
Service4.5
Cleanliness4.7
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All reviews(209)
Positive reviews(204)
Reviews with photos/video(61)
Easy to get around(46)
Convenient location(43)
Large rooms(35)
Close to metro(29)
Delicious breakfast(25)
Average sound insulation(10)
Great swimming pool(7)
Loved the view(5)
Negative reviews(5)
alcw102
Deluxe Room
Checked in Jan 2025
Family
19 Reviews
5.0/5
Outstanding
Posted on Feb 9, 2025
The hotel is nice. This is my second time to stay in this hotel. The buffet is fair, deep fly product not fried so well, needed to get improved.
Guest User
Deluxe King Room
Checked in Dec 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jan 28, 2025
I stayed for one night for a Singapore layover. Chinatown was about an 8-minute walk away, and there was a shopping mall nearby where I could easily find meals. The room was spacious and clean, and I was completely satisfied with my stay.
Anonymous User
Deluxe Queen Room
Checked in Nov 2024
Couples
4 Reviews
4.5/5
Great
Posted on Jan 2, 2025
Spacious and modern room. Love the location, convenient and accessible, surrounded by so many food places.
melissa hiew
Deluxe Room
Checked in Dec 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Feb 2, 2025
Good location, spacious room and comfortable stay.
Book Suwadee
Deluxe Room
Checked in Aug 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Sep 17, 2024
Such a new hotel with a nice location with many restaurants and subway nearby. I have a wonderful living here.
Guest User
Deluxe Room
Checked in Jun 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Sep 11, 2024
Our family really likes this hotel. Very clean. The staff are very friendly and helpful. The room is spacious. The location is very strategic, surrounded by cafes and restaurants, close to China Town, very close to the MRT station. Highly recommended. Will stay here again if I go to Singapore.
Kian Chong
Deluxe Room
Checked in Nov 2024
Travel with friends
20 Reviews
5.0/5
Outstanding
Posted on Feb 9, 2025
The check-in was smooth, and the staff were friendly. My room was clean, comfortable, and had a nice city view. The location was excellent—close to public transport and major attractions. Breakfast was decent, though a bit pricey. Overall, a good choice for travelers looking for convenience and comfort. I’d stay here again!"
Guest User
Deluxe Queen Room
Checked in Nov 2024
Couples
3 Reviews
4.5/5
Great
Posted on Jan 2, 2025
Front desks staff are superb, very friendly and helpful. The room was very clean and cleaner was polite and helpful. Breakfast spread and service were very good. Only exception was on the first morning when we went to the breakfast hall, the guy at the entrance did not seem friendly at all. There was no greeting or smile nor eye contact. He didn’t utter a word but expected us to know what to give him to proof we were indeed hotel guests.
thetripmaster99
Deluxe Room
Checked in Nov 2024
Couples
1 Reviews
3.7/5
Posted on Dec 25, 2024
Big room and clean, but felt very empty. Hotel could consider paintings or other furniture to feel up the space. Breakfast is terrible. A chinese restaurant serving a western breakfast is a really bad idea, and poor execution.
Nurudeen Adesola
Deluxe King Room
Checked in Nov 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Dec 31, 2024
Firstly, the staff were amazing and incredibly helpful with any type of request we had especially with a young baby. The location is perfect as you have everything you need around you, which includes convenience stores and every type of restaurant and food markets less than 10 minutes walk within the vicinity.
Cass_C
Deluxe Queen Room
Checked in May 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Jul 16, 2024
I had a wonderful stay at this hotel. The staff were very attentive and allowed me to check in early, which was much appreciated. The room was spacious and clean, providing a comfortable environment. Additionally, the hotel's location is excellent, being less than a 5-minute walk to the MRT at Tanjong Pagar station. Highly recommended!
kenneth mejer
Deluxe Room
Checked in Oct 2024
Couples
2 Reviews
3.5/5
Posted on Jan 15, 2025
We like the hotel because the location is great, otherwise its just like any other hotel. Its clean and rooms are fine. One staff member has a huge personality issues, but I guess she’s not working there anymore…..
Ailime_
Deluxe Queen Room
Checked in Apr 2024
Travel with friends
15 Reviews
3.0/5
Posted on May 7, 2024
Not my first time staying here but it will be my last . Room as per pictures you see , spacious & big , yes .
Breakfast have limited options but can make do with it . Was caught surprised when I went for breakfast with my friend & was informed that one of your friend actually already came down for breakfast ??? lol Omg , which friend I didn’t know was sleeping with us 👻 or someone else mention our room number to get free breakfast ?? How do you guys even verify then ??
Next I want to highlight the shower water drainage needs some maintenance ?? Mini flood everytime I take a bathe or foot spa , sadly no bathtub else be helpful . The water doesn’t goes down easily so becareful don’t slip .
Cleanliness issue , didn’t had that concern in my previous stays but this time yes . Checked in the room & realized there are paper notes left behind by previous guest ?? So how much was the room being cleaned being I checked in ?? Omg .
Lastly the aircon , in my previous stays I noticed the aircon temp gets warm in the middle of the night but I still can hear with it . However this recent stay was the worst , perspired through the night until early morning the temp got better ?? Is this how centralized aircon being controlled & room temp controller is just for show ..
If you wouldn’t mind all above issues , all good . Location is great & have supermarket nearby . Else highly recommend to skip this ..
P.S. no more complimentary parking for stay-in guest
Henry
Deluxe Room
Checked in Oct 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Jan 16, 2025
Amazing, love every moment. clean spacious and breakfast was decent! Mainly asian cuisine
Guest User
Deluxe Queen Room
Checked in Aug 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Sep 8, 2024
Sandy from front desk is very helpful and attended to my request with understanding. Overall, a good experience, room is spacious, clean and bed is comfortable. Had a good rest and time out with good amenities surrounding the hotel and easy commute with mrt beside it.