Citadines Connect City Centre Singapore

Reviews of Citadines Connect City Centre Singapore

Citadines Connect City Centre Singapore

182 Clemenceau Avenue, 239923, SingaporeSee Hotel Details
Citadines Connect City Centre Singapore
Citadines Connect City Centre SingaporeCitadines Connect City Centre SingaporeCitadines Connect City Centre Singapore
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Guest Reviews

9.2/10
Great
1840 Reviews
Verified reviews
Location9.4
Amenities8.9
Service9.1
Cleanliness9.2
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All reviews(1840)
Positive reviews(1791)
Reviews with photos/video(540)
Easy to get around(415)
Close to metro(275)
Clean pool(171)
Great swimming pool(171)
Convenient for shopping(107)
Small room size(98)
Friendly front desk staff(81)
Negative reviews(48)
NickSpl
Standard Room (No Window)
Stay Date Mar 2026
Couple
11 Reviews
9.0/10
Great
Posted on Apr 18, 2026
Amazing hotel, especially considering the price. Awesome swimming pool. But, be warned, the internet is actually really spotty and not very reliable. It needs reconnection every 2-3 hours and it is around 20 mbps, which is very low for today’s standard. Also, not a lot of space if you need to use your laptop. But, the hotel staff helped a lot on that aspect when I asked that I needed the space. If you don’t need to use laptop I would say, overall, 5/5 hotel.
Ah_Siah
Deluxe Queen Room
Stay Date Feb 2026
Business traveler
19 Reviews
10/10
Outstanding
Posted on Mar 29, 2026
It very convenient and easy to access. Hotel is clean and I have a good rest every night.
Response from Property: Dear Valued Guest,Thank you for staying with us at the Citadines Connect City Centre Singapore.The comfort and satisfaction of our guests are our top priority and we are pleased that we hve met your expectations! We are equally glad that you have enjoyed the convenience offered by our favourable location and this has contributed greatly to your overall experience staying with us!Thank you once again for your perfect 10/10 review and we shall look forward to welcoming you back!Best regards,Guest Service Manager
Guest User
Standard Room (No Window)
Stay Date Feb 2026
Traveling with friends
1 Reviews
9.5/10
Amazing
Posted on Mar 9, 2026
Overall had a good stay, location very convenient and clean. Highly recommend if stay for a short trip.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your review! We are delighted to hear that you had an excellent sta, and that our central location was beneficial to your stay.Your kind recommendation truly means a lot to us, and we are glad that we could provide a comfortable option for your short trip in our city!Thank you once again for your support, and we sincerely hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best Regards,Assistant Guest Services Manager
Xiemimi
Superior Twin Room
Stay Date Jan 2026
Family
52 Reviews
6.5/10
Posted on Mar 8, 2026
Very mediocre, very mediocre. The room was incredibly small, and the value for money was extremely low. It wasn't as clean as I'd imagined either. However, there weren't many other options, and all the hotels were at this price point. It's okay if you just need a place to crash for a night. Getting around by taxi was quite convenient though.
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Response from Property: Dear Valued Guest,Thank you for taking the time to share your honest feedback with us. We are sorry to hear that your stay did not fully meet your expectations.We regret that you found the room size and cleanliness to be below what you had anticipated. We would like to take this opportunity to share that we do offer larger sized accommodations in higher room categories as well, such as our Premier and Executive room.Thank you once again for your review, and we hope we may have the opportunity to welcome you back in the future for a better experience.Best Regards,Assistant Guest Services Manager
Guest User
Deluxe Twin Room
Stay Date Jan 2026
Solo traveler
11 Reviews
10/10
Outstanding
Posted on Feb 24, 2026
The hotel boasts an excellent location, right across the road from Exit B of Dhoby Ghaut MRT station, making travel incredibly convenient. The rooms are cozy, and the breakfast restaurant is located on the R floor, where you can also enjoy a swim in the pool outside if you wish. Around 3 PM, there's complimentary ice cream available near the elevators on the first floor, which is a big hit with the kids!
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Response from Property: Dear Valued Guest,Greetings! We are delighted to know that your stay with us has been an exceptional experience! It is wonderful to hear that the convenience and accessibility offered by our favourable location has added great value to your stay with us, and you found our guest room especially cozy and comfortable! We are constantly looking to enhance the guest experience and are pleased that the ice cream treat which we provide daily from 3-6pm was highly favoured!Thank you for choosing the Citadines Connect City Centre as your choice of accommodation in Singapore and we hope to have the opportunity to welcome you back!Best regards,Guest Service Manager
Guest User
Standard Room (No Window)
Stay Date Jan 2026
Couple
23 Reviews
10/10
Outstanding
Posted on Mar 4, 2026
The room isn't big but it's clean and tidy. The location is excellent, making it super convenient for getting around. Fort Canning Park is right next door, which is great for a post-dinner stroll.
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Response from Property: Dear Valued Guest,Thank you for staying with us at the Citadines Connect City Centre Singapore!Our guestrooms are thoughtfully designed to maximize space efficiency without compromising guest comfort, and we are pleased to hear that we have met your expectations. We are glad that our favourable location has also added value to your stay with us, providing you with convenience and accessibility to transportation and places of interests, including the historic Fort Canning Park!We hope to be your preferred choice of accommodation when you return to visit Singapore, and look forward to welcoming you back!Best regards,Guest Service Manager
cocochancoco
Superior Queen Room
Stay Date Jan 2026
Family
10 Reviews
10/10
Outstanding
Posted on Mar 28, 2026
This hotel offers great value for money compared to others. The location is excellent, making it super convenient to get around. There's a subway station and a mall just a short walk away, and major shopping areas are only one or two stops further. The room itself was clean and comfortable, not cramped at all. It even had a small sofa and coffee table, and the mini-bar was well-stocked with snacks and drinks. The only minor drawback was that the front desk staff didn't speak Chinese. 🥲
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6/7
Response from Property: Dear Valued Guest,Thank you for staying with us at the Citadines Connect City Centre Singapore.We are delighted to know that you had a comfortable stay and highly appreciated our centralized location, which provided you with absolute convenience! We regret that Mandarin Chinese speaking team members were unavailable during your interactions with the Front Desk, but trust that our non-Mandarin Chinese speaking associates were also able to assist you accordingly.Thank you once again for your perfect 10/10 review and we shall look forward to welcoming you back!Best regards,Guest Service Manager
126126126126
Standard Room (No Window)
Stay Date Jan 2026
Family
2 Reviews
10/10
Outstanding
Posted on Feb 15, 2026
The location is fantastic, just a couple hundred meters from Dhoby Ghaut MRT station. The famous Fort Canning Tree Tunnel, a popular spot for photos, is also nearby. I checked in at 3 PM and they even upgraded my room for free!
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Response from Property: Dear Valued Guest,Thank you for staying with us at the Citadines Connect City Centre Singapore!We are thrilled to know that you have enjoyed your stay and favoured our location, which has provided you with much-valued convenience and accessibility to transportation and places of interests, including the popular Fort Canning Tree Tunnel!Thank you once again for the perfect 10 score! We hope that we will be your preferred choice of accommodation when you return to visit Singapore, and shall look forward to welcoming you back!Best regards,Guest Service Manager
Guest User
Standard Room (No Window)
Stay Date Jan 2026
Traveling with friends
1 Reviews
10/10
Outstanding
Posted on Feb 6, 2026
We were staying in the hotel for 3 days and it was really excellent. Service, location, room, cleanness- all was on the top.
Response from Property: Dear Valued Guest,Thank you for staying with us at Citadines Connect City Centre Singapore.We are thrilled to know that you were impressed with your stay with us! Your recognition for the wonderful hospitality displayed by our team members and high standards of upkeeping for our guest rooms means a lot to us, and will definitely drive us to continue excelling and aim to exceed all our guest expectations!Thank you once again for your perfect 10/10 score! We would love to welcome you back for another equally great stay the next time you return to visit Singapore!Best regards,Guest Service Manager
Drunk in Melody
Superior Twin Room
Stay Date Jan 2026
Business traveler
9 Reviews
10/10
Outstanding
Posted on Feb 5, 2026
Very clean hotel with a good location. Service was okay and overall I enjoyed my stay. The room is quite small, but enough for one person. Breakfast was so-so — simple, not fancy. There’s a café on the first floor, which is very convenient for meeting customers.
Response from Property: Dear Valued Guest,Thank you for staying with us at Citadines Connect City Centre Singapore.We are heartened to know that your overall stay was still a positive experience despite suggesting certain aspects which may have fell slightly short of your expectations. We hope to have the opportunity to welcome you back the next time you return to visit Singapore again. Thank you.Best regards,Guest Service Manager
Yigetebienaisidenanren
Superior Twin Room
Stay Date Dec 2025
Family
26 Reviews
10/10
Outstanding
Posted on Feb 8, 2026
The room was pretty standard, but considering it's Singapore, the location is great. You can walk to Clarke Quay in about 10-15 minutes.
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Response from Property: Dear Valued Guest,Greetings! We are heartened to know that we have met your expectations and you favoured our location, which has provided you with much-valued convenience. Thank you for your perfect 10/10 score and we hope to have the opportunity to welcome you back when you visit Singapore again!Best regards,Guest Service Manager
Lucy
Superior Twin Room
Stay Date Dec 2025
Solo traveler
13 Reviews
9.5/10
Amazing
Posted on Feb 2, 2026
The room was too small. We booked a twin room, and the two beds were pushed together with no gap at all. The hygiene was good, and the hotel service was excellent. The location was also very convenient, with plenty of places to eat and shop nearby.
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Response from Property: Dear Valued Guest, Greetings from Citadines Connect City Centre, Singapore! We are very pleased to receive your excellent review!We are very pleased to hear that you enjoyed your overall stay with us. We are glad that our favorable location added to the comfort of your stay.We hope to continue being your preferred choice of accommodation in Singapore, and hope to welcome you back in the future!Best Regards, Assistant Guest Services Manager
_xiaoheiqun
Superior Queen Room
Stay Date Dec 2025
Solo traveler
38 Reviews
8.5/10
Very good
Posted on Jan 26, 2026
Great location! Dhoby Ghaut is a fantastic hub with three MRT lines, and buses are convenient too. But Singapore is small enough that you can actually walk to many places. The breakfast is quite basic, but the room's soundproofing is decent, and there are free snacks. If I visit Singapore again, I'd probably stay here.
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Response from Property: Dear Valued Guest,Thank you for staying with us at Citadines Connect City Centre Singapore.We are glad that our favourable location has also been one of the highlights of your stay and has provided you with much-valued convenience, further elevating your overall stay experience! We hope to have the opportunity to welcome you back when you visit Singapore again in the future! Thank you.Best regards,Guest Service Manager
Guest User
Standard Room (No Window)
Stay Date Dec 2025
Couple
3 Reviews
10/10
Outstanding
Posted on Mar 9, 2026
Had a great stay! It's really close to the subway, making it super convenient to get everywhere. Plus, they offer free ice cream and drinks, which was a lovely bonus. Definitely a great experience, and I'd love to come back again. Thanks for such a wonderful place to stay!
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Response from Property: Dear Valued Guest, thank you for your wonderful review! We are delighted to hear that you had a great stay and enjoyed our convenient location which served s an excellent base of operations for your visit to our city. It is also lovely to know that the complimentary ice cream and drinks added an extra touch to your experience! Thank you for your kind words and support, and we look forward to welcoming you back again for another wonderful stay in the future. Best Regards, Assistant Guest Services Manager
Anonymous User
Deluxe Queen Room
Stay Date Dec 2025
Family
36 Reviews
9.7/10
Amazing
Posted on Jan 21, 2026
I brought my whole family, including kids and elders, to Singapore and chose this serviced apartment. For Singapore, where space is at a premium, the room was quite spacious. The mini-bar was restocked daily with complimentary drinks, including coffee, tea bags, and snacks. And the best part was the free ice cream served in the lobby every afternoon from 3 to 6 PM – absolutely fantastic! The room decor is modern, and it was cleaned thoroughly every day. The front desk service was excellent; they patiently answered my questions about directions and how to get to shops multiple times. The water pressure in the bathroom was a little low; it would be perfect if it were stronger.
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Response from Property: Dear Valued Guest,Greetings from the Citadines Connect City Centre Singapore!It is wonderful to know that you and your family had an exceptional stay with us and were left deeply impressed! We hope that we will continue to be your preferred choice of accommodation when you return to visit Singapore, and shall look forward to welcoming you and your family back!Best regards,Guest Service Manager