Reviews of Fragrance Hotel - Ocean View

Response from Property: Dear Guest,Thank you for staying with us. Our rooms are designed in accordance with the economy hotel concept, focusing on providing practical and comfortable accommodation at an accessible price point. As Singapore is a land-scarce city, many hotels feature more compact room layouts, particularly within the budget segment. Our Standard Rooms are not equipped with windows, if you wish to have that feature, please select one of our other room types. It is our hope to welcome you back in the near future. Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,Thank you for your feedback. As a budget-friendly accommodation, we intentionally streamline our room sizes and services, skipping non-essentials to keep our rates competitive. Room allocation depends on the availability of twin versus double rooms. We apologize for not being able to fulfil your room preference as there were no available bedrooms during your stay with us. We hope we will have the opportunity to serve you better in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm regards,JanetGuest Experience Executive

Response from Property: Dear Guest,It means a lot to us to hear that you had a great stay in our hotel and that our accessible location had met your needs as a traveler. We are indeed strategically located with close proximity to dining places and a nearby bus stop with buses linking directly to the extensive Singapore MRT network. We look forward to welcoming you back to our hotel in the future.Warm regards,JanetGuest Experience Executive

Response from Property: Dear BJ Hamzah,It means a lot to us to hear that you had a comfortable stay in our hotel and that our room and amenities had met your expectations. Many guests had shared your sentiments as they also expressed the convenience of our location being in close proximity to dining options and public transport.We hope to have the opportunity to welcome you back the next time you return to Singapore.Warm Regards,JanetGuest Experience Executive

Response from Property: Dear Guest,Thank you for being a returning guest. We are pleased to hear that our location has been convenient for your needs, and that it keeps drawing you back. We look forward to having you stay with us again very soon.Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Kian Tat,Thank you for your kind words. We are glad you found our room nice and cozy - perfect got a quick rest between work. Our convenient hotel location near Pasir Panjang Wharf makes it an ideal stopover for many professionals on the go. We look forward to your next stay with us!Warm regards,JanetGuest Experience Executive

Response from Property: Dear Jagerbomb,Thank you for leaving a glowing review! We take pride in serving our guests the best way we can and your excellent rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. Thank you for recommending our hotel to other travellers and we look forward to welcoming you back again. Warm regards,JanetGuest Experience Executive