Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.1
Amenities8.1
Service8.7
Cleanliness8.5
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All reviews(424)
Positive reviews(379)
Reviews with photos/video(93)
Great value for money(33)
Small room size(21)
Friendly front desk staff(19)
Convenient for shopping(13)
Convenient public transportation(11)
Close to airport(8)
Has rooms for families(5)
Perfect for business trips(5)
Negative reviews(45)
MH angel
Superior Twin Room
Stay Date Oct 2025
Family
12 Reviews
10/10
Outstanding
Posted on Nov 9, 2025
Hotel staff very good 10star,clean room, very much like..
Staff in ibis pearl May, Helmie very very accommodated, nice, approachable,
I give them 10stars❤️❤️❤️
Jetto
Superior Triple Room
Stay Date Sep 2025
Family
1 Reviews
9.0/10
Great
Posted on Oct 20, 2025
I've stayed here before (back when it was the Fragrance Hotel - Pearl), and this time I returned for 3 nights with my family and our kid. The online check-in was a fantastic time-saver. Honestly, the staff were the highlight—super friendly and welcoming. The room was clean and had all the essentials. Just a heads-up, there's a tap for drinking water, so no bottled water is provided.
My only real issues were with housekeeping. They'd ring early just to hand off towels and bags, but then they wouldn't actually clean the room or empty the bins later. Also, they never refilled the complimentary coffee and tea sachets once, which was a bit disappointing.
Response from Property: Dear Jetto,Thank you for returning to stay with us at ibis budget Pearl! We are delighted to hear that you enjoyed our online check-in service and found our staff friendly, welcoming, and helpful. It is also wonderful to know that your room was clean and had all the essentials you needed. Your comments for our housekeeping service will be shared with our team to ensure that we improve for future stays. We hope to welcome you and your family back for an even better experience in the future!Warm Regards,RolandGuest Experience Executive
Guest User
Superior Room
Stay Date Sep 2025
Solo traveler
25 Reviews
9.0/10
Great
Posted on Oct 26, 2025
Hotel is in a good location with good amenities given the pricing.
Response from Property: Dear Guest,Thank you for taking the time to share your wonderful stay with us. We are glad to hear that you found our hotel well-located and appreciated the amenities we offer, despite our highly affordable room rates. We are confident that our room rates will stay highly competitive, and hope you will choose to stay with us again soon!Warm Regards,RolandGuest Experience Executive
bella0619
Superior Triple Room
Stay Date Sep 2025
Traveling with friends
1 Reviews
8.5/10
Very Good
Posted on Nov 9, 2025
Clean and the staff is very accommodating
Guest User
Superior Triple Room
Stay Date Jul 2025
Booked for others
5 Reviews
8.0/10
Very Good
Posted on Aug 28, 2025
Very good location and clean as well. I booked for my brothers holiday.
Response from Property: Dear Eden,Thank you for choosing us as your preferred accommodation and highlighting our good location and cleanliness of our property. We are thrilled that we are able to meet to your stay expectations and hope to see you again on your next visit to Singapore.Warm regards,JanetGuest Experience Executive
Anonymous User
Superior Twin Room
Stay Date Jun 2025
Couple
2 Reviews
8.5/10
Very Good
Posted on Jul 11, 2025
Nice place to stay, Clean and Friendly staff. The room is clean and comfortable to stay. Near bus stops. Minutes away to attractions. The downside is it is located in red district in geylang and many indian bystanders. Overall compared to other hotels in geylang, Ibis is the best and clean and had a comfortable stay
Response from Property: Dear Guest,Thank you for your compliments of our hotel being one of the best in the Geylang district!We are pleased to hear that your stay is wonderful, with our nice hotel premises, clean room, friendly staff and convenient location being highlights of your stay with us.The area around our hotel is lively and central, offering a rich variety of dining and entertainment options. While the neighborhood may be more animated in the evenings, it is considered safe and is enjoyed by many visitors for its unique charm.We look forward to you visiting us again in the near future!Warm regards,JanetGuest Experience Executive
Ten Sze
Superior Double Room
Stay Date Oct 2025
Couple
45 Reviews
9.5/10
Amazing
Posted on Nov 13, 2025
Surprised to know few Ibis within walking distance but nevertheless within grasp of foods & amenities
StephanieNg459
Superior Triple Room
Stay Date May 2025
Family
3 Reviews
9.5/10
Amazing
Posted on Jul 11, 2025
Very great location with waking distance to reach the restaurant.
Response from Property: Dear Stephanie,The Hotel Team deeply appreciates your kind words for ibis budget Pearl and is delighted to learn that you had enjoyed our convenient location.The vicinity is indeed filled with many restaurants that continue to operate into the wee hours of the morning, and my friendly colleagues will be glad to share some of their recommendations. We would love to welcome you back for another wonderful experience with us on your next visit! Warm regards,JanetGuest Experience Executive
ZThaher
Superior Twin Room
Stay Date Oct 2025
Traveling with friends
1 Reviews
9.0/10
Great
Posted on Nov 15, 2025
Such a nice hotel yo stay. Not too far from bus station yet need a bus to reach MRT Station. But all for all its a nice accommodation to stay. Close to convenient store too.
Harjun Singh
Superior Twin Room
Stay Date Oct 2025
Solo traveler
1 Reviews
9.0/10
Great
Posted on Nov 10, 2025
Comfortable stay overall, picked this hotel as it was the nearest to singapore indoor stadium.Simple hotel with basic needs, about 15mins walk to the nearest MRT, price is fair,acceptable, 2nd time staying here, nothing else to say, overall money worth
Zafarullah Mufti
Deluxe Double Room
Stay Date Sep 2025
Other
21 Reviews
4.0/10
Posted on Oct 30, 2025
Well, I could stay only one night there, but I would like to highlight whatever I came accross. Location is a bit disappointing and far from city centre. Besides this, the stay was good. The reception staff was also good and cooprative. Hope to imrove and make it even better for their clients.
Response from Property: Dear Zafarullah,Thank you for appreciating the warm hospitality from our friendly staff. Our hotel is only a short 11-mins walk from Aljunied MRT station which allows for easy access to the city center and popular attractions. Alternatively, there are bus stops located near to our doorsteps. It is our hope to welcome you back in the near future. Warm Regards,RolandGuest Experience Executive
Guest User
Superior Triple Room
Stay Date Sep 2025
Family
1 Reviews
7.5/10
Posted on Nov 1, 2025
If you're looking for clean and affordable accommodation, the Ibis Budget is perfect. We're a family of 8 and booked two superior rooms, each of which had a double bed and a single bed. Both rooms were clean - albeit compact - and had everything you need (except a fridge).
Response from Property: Dear Guest,Thank you for taking the time to share your positive experience. We are delighted to hear that our Superior Triple and Quad rooms met your family’s needs and that you found them clean and comfortable. In-room chillers are available at our higher-tier rooms and our welcoming front desk staff would be glad to recommend the relevant rooms if you require one during your stay. We hope to welcome you and your family back soon!Warm Regards,RolandGuest Experience Executive
Snehesh
Superior Twin Room
Stay Date Sep 2025
Couple
2 Reviews
3.0/10
Posted on Oct 23, 2025
If you like cramped rooms , paper thin walls and bed bugs to keep you company while sleeping, then go for it!
Rhinne
Superior Triple Room
Stay Date Apr 2025
Family
1 Reviews
10/10
Outstanding
Posted on May 12, 2025
The hotel was clean, the staff were exceptionally friendly and helpful. Thank you 10/10
Response from Property: Dear Rhinne,Thank you for leaving a 10/10 review for ibis budget Pearl! It is our great pleasure to have exceeded your expectations with our clean rooms and the service from our helpful staff. We would love to welcome you back for another awesome experience with us on your next visit!Warm Regards,RolandGuest Experience Executive
Anonymous User
Superior Triple Room
Stay Date Sep 2025
Family
1 Reviews
8.5/10
Very Good
Posted on Oct 24, 2025
Suitable for low-budget cost hotel and location. Double-bed with families are good for short term stay.
Response from Property: Dear Guest,Thank you for letting us know we have met your expectations as a budget-conscious urban explorer. Our hotel location is very convenient for travellers with our close proximity to many eateries, public transport and convenient amenities. We look forward to welcoming you back to our hotel in the future.Warm regards,JanetGuest Experience Executive