Mandarin Orchard Singapore (Staycation Approved)

Trip CSO called 4 days prior to cfm our check-in timing. Reached at 12pm+ and spent 20+mins waiting. Indicated that we're having a special occasion and had a free yummy 500g chocolate cake and upgrade to premier room at lvl 32 overlooking MBS! (No bathtub as CSO indicated that bathtubs are limited to rooms at lower floors) Bought the package w bfast (7-10am served at Chatterbox) and there's 4 choices (wanton noodle, congee, western set and Indonesian fried noodle). Realized tt it's free flow after their "last order" and requested for another Western set, which they happily obliged. Swimming pool closed at 3pm. Thank you MO staff for making our stay an enjoyable one amidst the renovation!

Fantastic stay despite ongoing renovation, old facilities and tedious lift transfers. We stayed at the Main Tower and had to access a couple of lifts and walk some distances to and fro via Level 1. That sort of deterred us from moving around too much. Room furniture was set in the millennium with formica and a built-in cabinet housing a small 32” TV. We had to strain our eyes to watch TV. Program channels were plentiful - HBO, Fox, etc. On the hindsight, room was clean, spacious, cozy and a comfortable king-size bed. Breakfast was good although limited choices with 3 sets daily. The highlight of our stay was the staff and their services. Thumbs up to Irene and Cecilia from Chatterbox, alongside with all the staff there. Especially Irene, she was so attentive and professional. She’s there to kick-start a good day ahead for all the guests. She’s really a gem and an asset to the hotel! Thank you Mandarin Orchard Hotel, our stay was more memorable because of the impeccable service from your wonderful staff!

Room was big and clean, house keeping done before 11am. Really nothing to complain about,.service and location are great! Lots of eateries and nice restaurant nearby. The complimentary birthday cake was soooo good!

Good 5 stars hotel. Good offer during renovation period. Breakfast is normal and simple. Small pool. Super cool can't adjust air cond temperature.

When I first entered Mandarin Orchard, the service was great! They led us to a room to wait for the check in. Check in went well. They gave us high floor as requested and the duty manager tried their best to make our staycation go well. The duty manager also tried her best to help us whenever we encounter problems. However, when I entered my hotel room, the room was so small and dusty. The view was great but a bit noisy. Overall, the staycation was disappointing.