Overall good experience. Excellent front desk service. Excellent location.
Just a few dots to highlight for improvements.
1) the toilet drainage smelled a little for the first room my guests stayed
2) No different choices of pillows. My guest wanted a softer pillow but there isn’t. So she couldn’t sleep very well.
3) Guest lost her converting plug in the room and cannot be located. If housekeeping has done a good check n place it at the lost and found box, that would be better. Of course some guests wouldn’t be coming back to collect it. But you can keep for 1-2 weeks before disposing if not collected.
Despite, a little this and that, I would still recommend this hotel if my other friends are coming to Singapore.