Hotels in Orchard Road, Singapore

The hotel was a little run down from the lobby, but the rooms were acceptable but far from being great. Location was great and convenient, close to Orchard Road shopping malls and the MRT.

Surprised about hotel room upgrade from queen size bed to king size bed! Room was spacious enough to put several large luggages together on the floor. The amazing location juz opposite Takashimaya and Paragon and mosque@Orchard Road. The hotel staffs were all very friendly and approachable. Asian buffet style breakfast@Eden restaurant - normally can only find plain porridge but here surprisingly we found delicious fish porridge with no fishy smell! Thank you, Pullman hotel for excellent services.

Small but perfectly formed, this hotel has everything you need. The location is excellent, making it super convenient to get around, and there's plenty of stuff nearby. It'll definitely be my first choice next time I'm in town. Thanks for the great service, and I wish the hotel all the best!

Location: Right next to the National Museum, just two streets away from Bencoolen MRT station, making it very convenient for getting around. Service: The hotel receptionist who assisted us on the day seemed to be of Indian descent and could only communicate in English. Their attitude felt good. Cleanliness: Seemed okay. Facilities: The double room was a bit small and didn't have slippers or toiletries. The shower gel and shampoo were a 2-in-1 product. There's a communal water dispenser by the elevator on each floor where you can get water.

amazing location, less than a minute walk from the subway. they gave me a free upgrade on breakfast !! i felt so safe as a female solo traveller. very clean hotel, i had a room with no window and it was perfect for my 2 nights! so cheap and they had a screen that made it feel like a window !! also a really good unlimited breakfast selection for everyone, europeans especially !!

The location is excellent, right on Orchard Road. There's a bus stop directly outside, and the MRT is less than a 5-minute walk away. It's surrounded by large shopping malls, with ION diagonally opposite and Watsons right across the street, where you can buy medicine. Ya Kun Kaya Toast, a Singaporean breakfast favorite, is just a few steps from the MRT exit. It's super convenient to get to all the major attractions, and there's even an affordable supermarket opposite. The hotel facilities are great, it's very clean, and the environment is five-star, plus it offers excellent value for money. Prices were very friendly during the off-peak season! The rooms are much more spacious than other hotels. The service is very attentive, and you can store your luggage. I'll definitely stay here again next time, I'm extremely satisfied.

Facilities: The room is very spacious, perfect even with a baby. Besides the bathroom sink, there's another sink and counter similar to a kitchenette outside, which is super convenient for washing baby items! Cleanliness: The hygiene is also very good, it's just that the wooden floor has some noticeable scratches. Environment: The surrounding environment is excellent, close to the subway station, and there's a shopping mall nearby, which is very convenient. Service: The staff service is also very good. Breakfast: Although it's à la carte, it's still quite good.

When I checked in, a male staff member at the front desk assisted me, and his attitude was excellent. Perhaps it was because I spoke to him entirely in English. I arrived a little after 12 PM and was allowed an early check-in. So, the three stars for service are entirely for this gentleman. However, when I checked out around 9:30 AM, there was an East Asian woman at the front desk. From my five days in Singapore, I've noticed that most locals speak Mandarin fluently, making communication easy. So, I started speaking to her in Chinese, asking to store my luggage. Before I could even finish my sentence, she rudely cut me off, saying, 'I don't speak Chinese.' Only after I switched to English did she reluctantly tell me that luggage storage was on the first floor. If she doesn't speak Chinese, how did she know I was speaking Chinese? I'm not sure if this front desk agent was ********* or local, but regardless of whether you speak the language or not, is it acceptable for a front desk staff member to treat a guest with such rudeness? Future guests considering this hotel should be aware: if you don't speak English, you might be treated very poorly.

I had a very pleasant stay at this hotel. The location is excellent and very convenient, making it easy to get around and explore the area. The room and facilities were very clean and well-maintained, which made the stay comfortable. The staff were extremely friendly, helpful, and always ready to assist with a smile. Considering the quality of service, cleanliness, and great location, the hotel is definitely worth the price. I would happily stay here again and recommend it to others.

Initially, I booked this hotel through a Trip.com promotion, so I didn't do much research for my Singapore trip. Given the price, which I found quite affordable, the smaller room size was understandable. The location seems to be near Orchard Road. There's a bus stop about a five-minute walk away, and the subway station is probably 8-10 minutes. My reservation didn't include breakfast, so on the first day, I walked to the nearest Ya Kun Kaya Toast. The hotel provides standard amenities like slippers and toothbrushes, so you don't need to bring your own. The door lock looked a bit old, which might have contributed to my poor sleep on the second night – either due to poor soundproofing or someone knocking on my door. It made me feel a bit less secure. Singapore's climate means it's a bit humid. I personally get cold easily, so I didn't use the air conditioning at night. Overall, I think it's a suitable place to stay.