Life Hotels Residence dei Baroni

I was actually surprised since the apartment wasn't clean, the floors were clean and the bathroom was a mess. But the thing that disgusted us the most is that it has no drinking water! The employee very kind

The entrance. Everything else, in particular the return to the Middle Ages in terms of services. No hot water, no wi-fi, no sea view, no (clean) sofa, the TV was in the living room and I had to watch it from the bedroom to be comfortable.. mt..20 inch TV. The amount of pigeon droppings on the balcony.. ○ Response from: Residence dei Baroni Good morning Mr. Cozzi your reservation was not paid for an apartment with sea view, but a standard one. As far as hot water is concerned, the boiler works perfectly, but it is clear that if he is left without it, he will have used it excessively. For the TV.. That's it...since for the owners it was just my imagination...think about the time and decide for yourself. Bear in mind that I lived in Ortigia for 3 years, and these people "residence barons" with tourists are normal. I stayed because I had already paid... given your rude response... a refund would have been impossible... now I can confirm that YOU ENTERED MY ROOM during my absence to clean the kg of pigeon excrement on the balcony, not I'm a shrew but not stupid either. Thank you.. And don't insist that I send you the before and after photos of my review.

Wonderful place facing the sea, very helpful and kind staff, modern apartment with kitchen, double bed and a spacious bathroom, open the door and seeing the sea is priceless. advised

Bad and more disgusting! As they describe the apartments on the site they are not actually the same, I paid for 6 days for a dated apartment on the site it doesn't exist, when we arrived at the hall they told us that our accommodation is 150 meters away not there which was nice on the sea ​​where you could see it on the site, without accompanying us 3 times we look for it but we don't find it, we are very angry we return to the hall asking someone to accompany us we finally get there after 1.5 km no 150 m. Dirty old entrance door smells of cat pee (cats everywhere) we enter this disgusting large apartment, semi empty room with sea view, a disgusting sofa, a table that creaked when moving, all furniture with TV but the good thing is that the TV was an ornament and was not connected there was no antenna or power socket, all the sockets were disconnected for fear of taking on electricity, the kitchen was dirty, the encrusted steel sink and everything else, the room had a drawer in the disgusting wardrobe left in my hand, resting it on the floor and remained for the entire stay, the old bathroom encrustations everywhere dirty only skinny people can take a shower in that tiny bathroom, non-drinkable water in the bathroom. Look at the reviews before booking even because they want the money straight away and then you find these rip-offs. They rent apartments to be renovated, it is unthinkable to rent in this state they are dishonest, and yes they should concern hygiene and cleaning after covid! I was in the dumps for 6 days! I would say that after this negative experience I will never go back again and I do not recommend this place to anyone, look for something else as there are some very nice ones in the area! Disappointed and disgusted! Ortigia is beautiful but poorly maintained!

I stayed for a few days in the structure with my partner .. It is difficult to talk about presence or by phone with the manager, and when she replies to messages she does it after hours, saying she was busy, but still hardly found present at the reception and when present in the office there is always someone who is not part of the employees, who are not invited to go out in order to expose the problems, more than a reception I would say more a meeting ... A MIX THAT DOES NOT ALLOW YOU TO BE ABLE TO SPEAK IN A CLEAR AND QUIET WAY .. The people who write about kindness and courtesy do not understand where they stayed as the manager almost gets annoyed when totally legitimate requests are made or because they are pointed out to lack. Cleanliness in the standard, certainly not taken care of as it should be and as written in some reviews. I invite you to pay attention seriously. A real shame, especially for the point where the structure is located

Penthouse with no lift, luckily we didn't have any luggage. The girl who greeted us at the reception was helpful and courteous. Nice and very comfortable apartment, quite spacious and in a good location, but really dirty. As soon as you entered, already going up the stairs you noticed that the floor had not been properly cleaned, a thick layer of dust against the light and hair almost everywhere was easily visible. The bed had only the sheet on the mattress and not the top one, to cover, and I found it very unhygienic to be in direct contact with the duvet and quilt. Bathroom with very old sanitary fittings, to be redone, again dirt, an insect and hair on the walls and floor. Hot water is probably only enough for a shower, because in the meantime it was starting to get cold. The terrace is beautiful with part of the sea view but in a state of neglect, dirty and unusable, with badly made deckchairs; I hope this is not the case during the summer season. Wi-Fi not working, perhaps the power of the line is not enough to cover the top floor. Forget about arriving by car and finding parking in the area.

Ortigia struck me for its richness: unique places where you can spend time relaxing and dedicating yourself to culture. I thank Nadia who welcomed us with great availability beyond the standard arrival time and who subsequently showed us all the important places to visit. the residence is very nice, on the sea, clean and comfortable. Advised.

I book for this summer with my boyfriend, well in advance by paying a bank transfer of € 130. I feel so confident towards people that I don't trust negative reviews, much less I look for guarantees by booking through booking (damn me. Shameful among other things that this portal sponsors certain scammers). In short: in the middle of August, one day before check-in they contact me saying that they cannot accommodate us and that they cannot even find a solution for us. They leave us on foot, without a place to sleep, in an already problematic summer and disappear from circulation. Not even the shadow of a refund. I sued him. I write with the hope that some other tourist, perhaps smarter than me, can read and avoid this mob.