No 1, 2, Jalan Lumut, Sitiawan, Perak, 32000, MalaysiaView Hotel Details
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Sun Inns Hotel Sitiawan Guest Reviews
3.7/5
83 Reviews
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Verified reviews
Location3.8
Amenities3.6
Service3.8
Cleanliness3.7
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All reviews(83)
Positive reviews(69)
Reviews with photos/video(23)
Amenities were average(6)
Friendly staff(5)
Great location(4)
Negative reviews(14)
Guest User
Superior Room
Checked in Feb 2025
Solo travelers
1 Reviews
2.0/5
Posted on Mar 15, 2025
no coffee or soap and even cant brush my teeth
SaitamaSens
Deluxe Room
Checked in Jan 2025
Travel with friends
1 Reviews
4.0/5
Very Good
Posted on Feb 27, 2025
So far smua okay , selesa sejuk , cuma paip air saja bunyi mcm nk pegi bperang. Tp so far smua ok
Response from Property: Dear SaitamaSens, thank you for your feedback! We're glad you had a comfortable stay. We’ll check on the noisy water pipe issue to improve the experience.
Guest User
Family Triple Room
Checked in Dec 2024
Family
2 Reviews
2.7/5
Posted on Feb 2, 2025
Bery bad experience with this hotel, because the room is very dirty, toilet feucet is very tight to open. Hopefully management do something about your cleaness hotel and room. Make it like hotel, not Motel! Suitable with your name Suns Inns International hotel.. And also about pool, water in the pool very dirty.
Response from Property: Dear Guest User, we're sorry to hear about your experience. Cleanliness is a priority, and we will review our housekeeping and maintenance procedures. Your feedback on the pool and faucet is noted for immediate action.
Roslina AbdSalim
Deluxe Room
Checked in Nov 2024
Family
30 Reviews
4.2/5
Very Good
Posted on Dec 22, 2024
Location good full restaurant dgn main road to lumut. Only toilet pipe so difficult to use because not function well. It suppose pipe up but position lower you must bow to open the pipe.
Response from Property: Dear Roslina AbdSalim, thank you for sharing your thoughts. We value your feedback and hope to provide an even better experience on your next visit.
Response from Property: Dear valued guest,Thank you so much to stay with us & hope to see you again soon.Thank you,Sincerely, Group Manager
Guest User
Superior Room
Checked in Oct 2024
Other
2 Reviews
4.0/5
Very Good
Posted on Nov 16, 2024
Passed it glory days when it changed brand, now it's really gloomy.
qwertudj
Deluxe Room
Checked in Jun 2024
Couples
7 Reviews
5.0/5
Outstanding
Posted on Jul 22, 2024
Hospitality is in great condition. Location also okay, has swimming pool also.
Response from Property: Dear Valued guest ,Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Group Manager.
Bil Bilbow
Deluxe Room
Checked in Nov 2023
Solo travelers
57 Reviews
1.0/5
Posted on Dec 3, 2023
Internet not strong, swimming pool not in order, not a good location,
Tan Chuan Koon
Deluxe Room
Checked in Apr 2024
Travel with friends
4 Reviews
4.0/5
Very Good
Posted on May 27, 2024
It is a good hotel in the city and I will come again. Thanks for the services.
Response from Property: Dear Valued guest ,Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you, hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Group Manager.
jb watchaeng
Superior Room
Checked in Feb 2024
Family
65 Reviews
3.0/5
Posted on Apr 27, 2024
We book 3 room and few time stay .this price don expect too much ..location ok ..if u drive ..
Lee Hong
Superior Room
Checked in Feb 2024
Family
2 Reviews
2.2/5
Posted on Mar 4, 2024
Didn't upkeep maintenance not even the basic necessity like aircond not functioning properly (need to turn on aircond & fan at the same time for whole night), tv not working, soap dispenser without the pump head, towel with blood stain. But, at least reception still serving customers with acceptable level of manner.
Guest User
Family Room for 4
Checked in Feb 2024
Family
1 Reviews
2.0/5
Posted on Mar 2, 2024
The worst thing is "MITE".. Memang nightmare lah. Pukul 3.30 pg x boleh nak tidor lagi. Nampak bersih. Tapi bila masuk ja dalam selimut segala jenis habuk, pasir, ada. Tak guna complain pada hotel. They denied all the complaint. Penuh dgn kesan gigitan mite. Even I lodged complain to trip.com, the hotel still denied & refuse to refund. The pool under maintenance, but they still show us that the pool available. No wonder the other customer complaints when I'm just arrived.
SHAZLINDA FAIRIZ BINTI SHUHAIMI
Superior Room
Checked in Sep 2023
Business travelers
11 Reviews
3.7/5
Posted on Oct 18, 2023
There is no refrigerator or mini fridge in the room... Others ok
Anonymous User
Deluxe Room
Checked in Jul 2023
Business travelers
22 Reviews
4.0/5
Very Good
Posted on Oct 30, 2023
he hotel looks decent on the outside and the location is quite secluded and not bustling with people or cars.
The receptionist was really friendly. The hotel has two levels but there are no elevators so you have to take the stairs. The pricing was average. The room was really nice but the tv reception was quite low. There's a water heater/cooler and ironing board.
There is no specified parking for guests and it is limited. There are grocery shops and restaurants nearby if you want to buy some things or want to grab something to eat. The wifi is okay but not terrible.
Overall nice place to stay for short durations