I booked a 1‑night stay at OYO Ivy Hotel, 29 Scarbrough Avenue, Skegness, PE25 2TQ, and it was one of the worst hotel experiences I’ve ever had. When we checked in during the day to drop our case off, the room already looked grim. The walls and floors were filthy, there were broken biscuits and dirt on the floor, and the room looked nothing like the photos on Trip.com. It was advertised as having a shower, but there wasn’t one.
After returning from our show later that night, things got even worse. The bed was uneven, the slats underneath were broken, and when we lifted the covers there were loads of live bed bugs and blood stains on the mattress. I’ve never seen anything like this.
We had no choice but to leave and drive 2.5 hours back, getting home at 1am. We took photos of everything and sent them to Trip.com, but they couldn’t get any response from the hotel. Trip.com refunded the price of the room, but considering the wasted time, ruined night and long journey home, we feel we should have received more.
We’ve sent photos to Trip.com so hopefully they will get the hotel to address the problems we had to deal with. It’s totally put us off going to B&Bs or hotels now. We’ll always check reviews before booking — we didn’t this time, and after reading them afterwards, I wish we had. We wouldn’t have booked at all.
Avoid this hotel.