Leonardo Hotel Reviews

Nice and clean place .we were sleep well around were calm down .breakfast was tasty good and enough.happy place

Excellent staff, very helpful and polite. A little basic att times but very affordable and reasonable. Clean room and check in instructions for late arrival was too notch. Replied all of my emails very quickly and provided the correct information.

This has to be the worst hotel I've ever booked. i stayed in this hotel recently and i had no heating for 2 days i complained about this 5 times to different members of staff including management and nothing was done not even a room swap was offered only complimentry breakfast and a electric heater was offered. The reason for me being even more upset with the horrible service of this hotel is that i was with a 1 year old baby and she left with a cold after staying in this hotel room for 2 days without heating. After explaining that i can not use the electric heater because i have a baby in the room and its a hazard i was told that they will pass this feedback on. The staff couldn't care less all i wanted was a different room because the heating program was not working and can only be turned on from reception and turns of every 2 hours. I will decently be leaving a google review and other reviews for no one with kids to ever book this hotel.

The hotel is in a central location, the staff is very friendly and helpful; we especially want to mention Mohamed at the reception who helped us rebook the room. Breakfast offers a lot of variety and is lovingly prepared. The mattresses are very comfortable and the bathroom had a wonderful rain showerhead. Tea and coffee makers are in the room. My one disappointment was that the website shows a sofa in a standard bouquet classic room which was not the case. We needed to upgrade to a junior suite but received a discount on the new room. The suite was very large and just like in the picture. They even provided a dog bed and 2 bowls. Everything was wonderful and we would stay at Leonardo again.

It needs urgent renovation; the room looks like a frat party took place the night before. Damoness in barhroom, peeling ceiling, draunage in the showrr needs to be fixed.Also, do something with the breakfast, there was nothing to eat except hot dogs and a few slices of salami. The sheets were very clean and nice. Also the staff seems nice