Reviews of Carlton Hotel

Disgusting don’t stay here I don’t know where to start but this hotel should be shut down it’s a dump. I’m going to contact the tourism authority of Malta to check them for compliance. Everything from beginning to end is trash. I got one of their best rooms but it’s terrible. I wonder what the other rooms look like. Mold everywhere and window is leaking a lot of water right next to my bed with a pool of water on the floor and splashing on my bed. They had towels to soak up the water as in the pictures. No power outlets anywhere you have to unplug the hair dryer to use the outlet which is far from the dirty bed. No fridge All the walls are moldy, bathroom is disgusting with no hot water . Tv have one channel working and the internet doesn’t work in the room, elevator is a hazard it’s very scary only fit for one person. Dirty pillows and sheets dirty cups and spoons was a nightmare was itching all night. Booked a sea view room with balcony but they gave a room with leaking window also the room next to me had the same problem. Asked the manager Nick to change it for me and he said nothing available but all their rooms are open online he thinks I’m a fool. Was afraid to let cleaners in my room. You have to pay a deposit for the security safe lock. Terrace upstairs is so tiny with a tiny swamp that they call a pool with no ashtrays or chairs to sit on. Had to leave earlier as I couldn’t stay one more night in this dump. Unfortunately nothing good to say about this place. Really don’t understand the good reviews online probably these people never been to a hotel before. I’ve been in more than 49 countries and by far that was the worst stay I’ve ever had.

The Receptioner man was so helpful

Hotel in a mega convenient location. Service extremely nice and helpful.

Better than expected 👌One person can lie down in the king-size bed room. 🤭The front desk service attitude is good, the room is cleaned every day, and you can come and go at any time 24 hours a day. When you need help (such as the phone can't be charged), the front desk will enthusiastically guide you and tell you how to get to the repair point.

It's quite clean, not very quiet, but it's quite convenient to go anywhere. The service is quite good. If you book a sea view room, remember to request a high floor, because the lower floors don't have a view of the sea at all. It's quite suitable for long-term stay. There is a park in front and many people walk there. It's very safe.

Good location, very dated, dirty and poorly maintained hotel, very BASIC breakfast.

Location facing the sea and excellent service, bus stops nearby

Excellent service, good location but the fact that there is no mini fridge in the room on a summer night is very bad.

Very good views

Lovely refurbished hotel, very quiet room. There could be a few more facilities e.g. laundry, coffee lounge, and maybe more draw space but overall a very enjoyable experience. Staff very friendly. Close to bus stops bars and restaurants.

Amazing stuff especially the guy who made us breakfast every morning he was amazing and made our day better from the start of it I think his name is Brian Very nice rooms as well,clean with a beautiful view to the sea I recommend 10/10 and hope to come back GIVE BRIAN A RAISE!!!!!!

Quite good location, on the waterfront. The room itself was a letdown, nothing like the bright images on the website.... Old and tired, small wardrobe, small desk and chair, small wall-mounted flatscreen with a few grainy channels, Tiny balcony, facing a side street – however there was still a ton of street noise. Closing the door made no difference. Wifi worked fine. Breakfast was quite good – a reasonable selection of food, on the 6th floor with great views of the bay (get there early for a window seat). There’s a small pool and sunbeds on the roof.

The hotel is very basic , very noisy , does not provide water or a small fridge and we are in the middle of a heatwave . To add to this they have overcharged my credit card by £ 240 Euro and have refused to refund me. DO NOT STAY AT THIS HOTEL !!! Clearly only interested in money and not the customer’s experience .

Room on tthe first floor,with the view on back small street,3 beds for one person.Staff very friendly and helpful. Towels old, not smelling freshness. There is not a shelf for cosmetics,and shaving utensils below the mirror in the bathroom-very inconvient!!!and nor require much money to fix it at once. Bathtub very large and deep,no handles around,Getting out of bathtub by oneself is impossible!!! No alarn buzzer to use in case of emergency.