Shawnee Inn and Golf Resort

It was an amazing trip at Shawnee and was perfect until I saw the Pool. The pool area needs to be updated and repaired like now.

We stayed here because it was super close to Shawnee Ski Mountain. The staff was super friendly. We received, every evening, freshly baked cookies. No complaints at all. Restaurant staff in hotel was super friendly, food was food. Also, restaurants close by.

The property was old and poorly maintained. There was no towels in the pool and kids were playing American football in it throwing the ball all over the walkable section of the pool. The pool shower was broken and we had to walk away. Front desk staff was new and was helpless.

Gorgeous rustic feel, friendly staff, various dining options. Room was clean and there was plenty to do during our visit.

We loved the Christmas decorations and smores by the campfire. It was a fun and festive visit. Our room was pretty small, but the bed was really comfortable. We will come back again for sure.

It’s so peaceful and so beautiful anytime of the year we go. We had problems with the TV our entire stay and the person in the next room coughed and sneezed all night like they were in the same room with us. I think it’s time for some upgrades.

I would definitely come back to the Shawnee Resort because it really was a beautiful experience. However, there were definitely something’s that got frustrating. First thing I have to say is the night manager Lasett (I’m sorry I don’t know how to spell her name) showed phenomenal customer service and was extremely accommodating to my girlfriend and I. Due to an occasion, my girlfriend and I came at 1am in the morning and the Shawnee Inn was accommodating to that. However, it was very frustrating knowing that we could have come at 1pm the day before, but was told I was unable to because there were no rooms open. Which was not the case and was told to us at check in which was a little aggravating because I paid for a day that we weren’t even there. Second thing is I booked a couples massage and was called the the day before check in that they had no one avabliable so they had to credit my massages. Later on in the day, we walked into the Spa asking if they had openings and they did. The women (Unfortunately I forgot her name) that did my girlfriends and I massage was incredible. I know she stated she was the manager of the Spa and also showed amazing customer service. In regards to the room, we got what we paid. The AC would not cool the room so we had to open a window. Regardless of all that, our experience truly was amazing and we had a great get away. Very family friendly and despite the little mishaps we are defiantly coming back.

Absolute old school charm, this establishment has become a Thanksgiving tradition for my family.

The trip started off a little disappointing when the desk clerk mentioned the champagne I ordered ruining the surprise. Dinner in the steakhouse was over all disappointing. The brewer and pizza was excellent. What was really upsetting is I booked the trip to rest and despite check out being at 11 and having a do not disturb sign hanging on my door, housekeeping still knocked on the door at 8:30 am waking us up.