Best Western Plus Heritage Inn
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Benicia

Best Western Plus Heritage Inn

Health Protected
1955 E 2nd St, Benicia, California, 94510, United States
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Located in Benicia, Best Western Plus Heritage Inn is within a 5-minute drive of Benicia Capitol State Historic Park and Studio 41. This hotel is 0.9 mi (1.5 km) from Benicia Fire Museum and 1 mi (1.6 km) from Benicia Certified Farmers Market.Show More
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hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 99 Reviews
Amenities
Public ParkingFreeFitness Room24-Hour Front DeskLuggage StorageWake-up CallWi-Fi in Public AreasFreeSmoking AreaMeeting RoomBusiness CenterFax/Copying Service
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Surroundings
Airport: Buchanan Field Airport
(14.9km)
Airport: Oakland International Airport
(61.6km)
Train: Martinez Amtrak
(8.8km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

King Room with Bathtub-Mobility Accessible/Non-Smoking
1

King Room with Bathtub-Mobility Accessible/Non-Smoking

1 King bed
Free Wi-Fi
Non-smoking
Refrigerator
Microwave Oven
Shade Curtain
Bedding: Blanket Or Quilt
Room Amenities
Check Availability
Accessible-1 King, Mobility Accessible, Bathtub, Wi-Fi, Non-Smoking

Accessible-1 King, Mobility Accessible, Bathtub, Wi-Fi, Non-Smoking

1 King bed
Non-smoking
Refrigerator
Microwave Oven
Connecting Room
Cable Channels
Room Amenities
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2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer
10

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Microwave Oven
Room Amenities
Check Availability
2 Queen Beds, Non-Smoking, Kitchenette, High Speed Internet Access, Coffee Maker, Hairdryer, Iron
9

2 Queen Beds, Non-Smoking, Kitchenette, High Speed Internet Access, Coffee Maker, Hairdryer, Iron

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Microwave Oven
Room Amenities
Check Availability
1 King Bed, Non-Smoking, Kitchenette, High Speed Internet Access, Coffee Maker, Hairdryer, Iron
10

1 King Bed, Non-Smoking, Kitchenette, High Speed Internet Access, Coffee Maker, Hairdryer, Iron

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Hair Conditioner
Shampoo
Room Amenities
Check Availability
1 King Bed Suite with Balcony Kitchen Shower Microwave Refrigerator Non Smoking
7

1 King Bed Suite with Balcony Kitchen Shower Microwave Refrigerator Non Smoking

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Hair Conditioner
Shampoo
Room Amenities
Check Availability
1 King Bed, Non-Smoking, Microwave and Refrigerator, Shower
5

1 King Bed, Non-Smoking, Microwave and Refrigerator, Shower

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Hair Conditioner
Shampoo
Room Amenities
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Guest Reviews(99)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
Lawrence
November 27, 2023
Room was huge. I liked the shower, microwave and king sized bed. We enjoyed the free hot breakfast and coffee. Convenient location and fair price
Carol
October 17, 2023
Even though there is a smoking area provided. Guest seem to stand right outside the mid entrance area to smoke & talk loudly on phone at all hours of the day & night! And both nights someone sat in their car outside my room playing loud music after 10pm. The best part of the stay was the friendliness of the ladies that clean the rooms! They wished me a good evening or good night.. and asked if I was enjoying my visit.
William
September 27, 2023
When we entered our room a strong musty, damp smell was present. We opened the windows, but being that we were on the first floor, we couldn’t leave them open. Three hours into our stay, our air conditioning unit shorted out and wouldn’t restart. We let the front desk know and they said they were going to call a maintenance technician to come and look at the air conditioner. Maintenance never arrived, and we asked to switch to a different room. The front desk attendant agreed to allowing us to switch rooms, but only after we insisted. The hotel is aging and needs a good upgrade and deep cleaning, but the breakfast area was very nice and the grounds were well maintained.
Enzo
July 31, 2023
I'm sorry to hear that the staff was not as friendly. It can be disappointing when people in customer service roles are not as welcoming or helpful as we would hope. While I can't change the past experience, I can suggest a few possible reasons for their behavior and offer some suggestions for how to address the situation if it happens again: 1. Stress or workload: The staff members may have been dealing with a high volume of customers or personal stress, which can sometimes affect their demeanor. It's important to remember that everyone has bad days. 2. Lack of training: The staff members might not have received proper training on customer service techniques or may not fully understand the importance of being friendly and accommodating. In such cases, their behavior may not be intentional. 3. Miscommunication: There could have been a miscommunication or misunderstanding that led to the staff's unfriendly behavior. It's possible that they didn't realize how they were coming across. If you encounter unfriendly staff in the future, here are a few steps you can take: 1. Stay calm and polite: Although it can be frustrating, it's important to remain calm and polite in your interactions. Being respectful may help defuse the situation and encourage the staff to respond positively. 2. Communicate your concerns: If you feel comfortable doing so, politely express your concerns to the staff or a supervisor. They may not be aware of their behavior and appreciate the feedback.3. S
Madison
July 23, 2023
Staff was so nice and courteous, very clean. And the breakfast included was delicious and fully stocked.
Michelle
October 23, 2023
The property was quiet and nice but the rooms smell like urine,
Marty
June 1, 2023
We loved the small perks like specialty coffees water bottle filling stations and great hot breakfast was included. Very nice.
Mona
May 27, 2023
You should have rooms for people that are allergic to pets. We both had an allergic reaction because there must have been pets previously in the room. Everything else was good.
Daniel
May 23, 2023
Hotel was noisy. There were people running around upstairs and in the hallway all night. Also a lot of freeway noise. I will choose a different place next time.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeChinese, American, Full English/Irish
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.1/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Renovated: 2019
  • Number of Rooms: 92
Located in Benicia, Best Western Plus Heritage Inn is within a 5-minute drive of Benicia Capitol State Historic Park and Studio 41. This hotel is 0.9 mi (1.5 km) from Benicia Fire Museum and 1 mi (1.6 km) from Benicia Certified Farmers Market.

Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Benicia? This hotel has 1044 square feet (97 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 96 guestrooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Services & Amenities

Fitness Room
Meeting Room
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Frequently Asked Questions

How much does it cost to stay at Best Western Plus Heritage Inn?

Prices at Best Western Plus Heritage Inn are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Best Western Plus Heritage Inn?

The closest airport is Buchanan Field Airport. It is 14.93km from the hotel and approximately a 15minutes journey by taxi.

What are the check-in and check-out times at Best Western Plus Heritage Inn?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Best Western Plus Heritage Inn provide airport transfer services?

No, the Best Western Plus Heritage Inn doesn't provide airport transfer services.

What amenities and services does Best Western Plus Heritage Inn have?

Best Western Plus Heritage Inn has the following amenities and services: Pets allowed (additional fee), Parking, Outdoor Swimming Pool.

Does Best Western Plus Heritage Inn have a swimming pool?

Yes, Best Western Plus Heritage Inn has a pool. Pool type: Outdoor Swimming Pool.

Does Best Western Plus Heritage Inn have fitness amenities?

Yes, Best Western Plus Heritage Inn has fitness amenities.

Does Best Western Plus Heritage Inn provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Best Western Plus Heritage Inn have non-smoking rooms?

Yes, Best Western Plus Heritage Inn has non-smoking rooms. Please view the hotel listing for details.

Does Best Western Plus Heritage Inn provide breakfast?

Yes, Best Western Plus Heritage Inn provides breakfast.

About This Property

Nearest AirportBuchanan Field Airport
Distance to Airport14.93KM
Nearest Train StationWalnut Creek Amtrak Station
Distance to Train Station22.25KM
Average Price FromUSD251
Hotel Star Rating2