Phong Nha Love Homestay Reviews

- The hotel is ok BUT be careful the staff is scamming us. We used their massage service, we chose the 60 min package, translating into Vietnamese and making sure they understood. In the end they gave us the 90 min package, without a watch so we could check the time, and obviously we had to pay double. We booked the hotel bus to visit Hue, another city, at the insistence of the staff who had assured us of an arrival at 12pm for a departure at 9am. We finally paid double, which is very annoying when you visit a city per day. And when we asked the driver, he told us that this was normal and that the mistake came from the hotel. Be careful, they are scamming you with all conscience. Obviously no justification when you try to contact the staff for an explanation. UNACCEPTABLE. The hotel is ok BUT be careful the staff is scamming us. We used their massage service, we chose the 60 min formula, translating into Vietnamese and making sure they understood. In the end they gave us the 90 min formula, without a watch so we could check the time, and obviously we had to pay double. We booked the hotel bus to visit Hue another city, at the insistence of the staff who had assured us of an arrival at 12pm for a departure at 9am. We finally make double, which is very annoying when you visit a city per day. And when we asked the driver, he told us that this was normal and that the mistake came from the hotel. Be careful, they are ripping you off with all conscience. Obviously no justification when you try to contact the staff for an explanation. UNACCEPTABLE.