Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities8.3
Service8.5
Cleanliness8.3
Filter by:
Sort by:
All reviews(63)
Positive reviews(40)
Reviews with photos/video(3)
Negative reviews(5)
Guest User
Superior Family Room With Double Bed, Rollaway Bed & Shower
Stay Date Jun 2024
Family
13 Reviews
8.5/10
Very Good
Posted on Jul 8, 2024
The lobby of the hotel is very nice. The rooms are ordinary but comfortable enough. It is very suitable for self-driving. There is a KFC, a supermarket and a bakery next to it for supplies.
Show OriginalGoogle Translated
6/8
Guest User
Classic Room with 1 Double Bed, 1 Double Sofa Bed and Shower
Stay Date Jun 2025
Traveling with friends
3 Reviews
6.0/10
Posted on Jul 10, 2025
房間小,衛生程度一般
Translate
Qicheguangxihu
Classic Room with 1 Double Bed, 1 Double Sofa Bed and Shower
Lovely rooms , but don’t bother with the food and nowhere nearby to eat nearby … , tried to find another place to eat but kfc which don’t serve legs or thighs in France then Chinese which we walked out of , tried hotel food but only had tapas , tacos stale and tasteless, bao buns not sure then have even seen a real one , grilled veg , cold and tasteless…
Response from Property: Dear customer, Thank you for taking the time to tell us about your experience at the Confidentiel restaurant. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Confidentiel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Director
PeterVerhelst
Stay Date Sep 2024
Other
8.0/10
Very Good
Posted on Oct 28, 2024
Everything you can expect from a Novotel, situated in a good place. But they really need to find a solution to the busses getting stuck...
Response from Property: Merci beaucoup pour votre retour. Nous sommes ravis que vous ayez apprécié la situation de notre hôtel, idéalement situé proche d'Avignon et de l'autoroute. Nous prenons bonne note de votre remarque concernant les bus et comprenons les désagréments que cela peut occasionner. Soyez assuré que nous travaillons à trouver des solutions pour améliorer cette situation. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt et de vous offrir une expérience encore plus agréable
daliborka7
Stay Date Aug 2024
Family
6.0/10
Posted on Sep 29, 2024
Let's start with positive things - nice, secured, free parking with plenty of spaces. Hotel exterior is very pretty, with nice garden with the pool. Interior of the hotel and the restaurant is also very nice and quirky, full of interesting details. Staff at the reception is very polite. Now negative - rooms should be renovated as soon as possible! Bed is not comfortable and nor is the pillow. Old rugs and curtains. Breakfast was the biggest disappointment. Even at 8:30AM they had no eggs left! No eggs at all, with an excuse that they don't have any eggs because there was a lot of guests. Staff at the breakfast is super unpolite. Location is bad, in the middle of nowhere and far, far, far away from Avignon. We wouldn't recommend this hotel.
Guest User
Stay Date Dec 2022
Other
10/10
Outstanding
Posted on Jan 31, 2023
Stayed here several times and always very happy with it. The rooms are comfortable, the bar/restaurant area is very nice, and the pool is great. You need a car, and it’s not in a picturesque location (although great for travelling around the area), but once you get through the doors it has a charming atmosphere. We usually skip hotel breakfast but this one is worth the money. Staff always friendly and helpful. Easy, free car parking. We will no doubt be back in the future.
Guest User
Stay Date Dec 2022
Family
8.0/10
Very Good
Posted on Jan 31, 2023
Very friendly staff, quick service and good menu. Very good breakfast buffet. Rooms are average very clean beds are excellent. Minor comment: they host parties in the local bar in the weekend. When I asked to lower the volume at midnight eventually they did
Guest User
Stay Date Dec 2022
Family
8.0/10
Very Good
Posted on Jan 31, 2023
It is not a cheap hotel but services offered, atmosphere and decoration make a nice place to stay. Rooms are not very big but clean. Restaurant is too expensive for the price paid (not a good service) but it has a very nice decoration.
Guest User
Stay Date Dec 2022
Other
10/10
Outstanding
Posted on Jan 31, 2023
This hotel is great. Beautifully appointed. Spotlessly clean and very comfortable. I've stayed in all levels of Accor properties around the world a d hands down this is truly the best. The staff are really wonderful and do everything they can to respond to your requests.
Guest User
Stay Date Dec 2022
Couple
10/10
Outstanding
Posted on Jan 31, 2023
Perfect !... close to Orange where we attended a show at the Theatre Antique (Johny Haliday), which ended late, we booked this Novotel close to Orange allowing us to enjoy a one night stay , and rest, prior to take the road back to Lorgues... Staff and services perfect with the smile !
Guest User
Stay Date Aug 2022
Couple
10/10
Outstanding
Posted on Sep 20, 2022
We stayed here en route back to Calais after two weeks motoring around northern Italy. Secure parking is important for us and this was plentiful here as with most Accor hotels. We had visited Avignon before so this was a stopover so we could have one last afternoon of sunbathing by the pool. We checked in before our room was ready but enjoyed the clean, well ai trained pool and were provided with towels. The sun beds were basic and the one broken deckchair should really be removed! The room proved to be standard clean, comfortable, air conditioned, if slightly dated, Novotel style. The real exception here is the restaurant which was packed with locals for both lunch and dinner. We had a fabulous dinner for a reasonable price.
Guest User
Stay Date Jul 2022
Other
10/10
Outstanding
Posted on Aug 28, 2022
Great location if starting out from Avignon airport or TGV and exploring Provence - easy parking, friendly helpful staff, super pool and what an the ambience at the outdoor restaurant. Bakery two minutes away never does any harm in France!!