Grand Hotel Excelsior Vittoria

The Grand Hotel Excelsior Vittoria is praised for its friendly staff, delicious breakfast, and stunning location with easy access to nearby attractions. Guests also appreciate the comfortable, spacious rooms and luxurious pool.

It has taken me months before writing a review on this dreamy property because we have been reminiscing of it. We went on a family trip to Italy and Sorrento and the Costa Amalfitana was part of it. We stayed there for a week and we didn’t want to leave. We found the property through the Amex Hotel Collection and it did not disappoint. The property is beautifully maintained, the lemon and orange trees surround the landscape and adds to the charm. The valley parking welcomes you, they walk you the entrance of the property and take care of your luggage. The check in process was very efficient and the front desk personnel super friendly and professional. We had our teenage sons with us and had booked two suites and it was not needed. The accommodations are very spacious and had a double sofa bed in the sitting area. We had booked one with a king end and one with two queen beds. The beds and pillow were new and very comfortable. Linens were fresh and luxurious. The suite amenities/refreshments were replenished everyday twice a day (mineral water, soft drinks, wine, beer, snacks). The needs and bathroom are kept throughout the day and the bathroom amenities are second to none. The housekeeping staff were always available and very friendly and always providing excellent services. We had the buffet breakfast everyday and it was delicious and great selection of proteins, fresh fruits and bakery. The concierge helped us books a private boat tour to Amalfi and Capri. There is an elevator (part of the hotel) that will take you down to the Sorrento pier. The property faces the pier. The swimming pool is beautiful, the staff is always helpful and caring. We had dinner at the hotels restaurants and it was one of the best experiences of Sorrento. The luxurious services and property amenities are equal to the beauty of Sorrento. We would like to thank Giovanni, Nelo (our boat captain), Giuseppe, the ladies at the breakfast check in, the housekeeping staff and everyone at Excelsior Vittoria. We loved our stay there, we will be back this year, we will always recommend this property to our family and friends.

I left a handwritten survey that was requested before leaving. It highlighted the kindness and friendliness with which we were treated at all times. Sorrento is a dream location that we already knew, and your hotel made us feel like we were living a unique experience.