Hotel Santika Mega City Bekasi Reviews

I had a severe allergic reaction (hives) and had to go to a local hospital after staying in one of their hotel rooms for a few nights. My hives stopped immediately after i shifted rooms to a different floor. I believe that it could have been dirt or mould from either the aircon or the dirt from the room itself that triggered this. Throughout the whole process, i believe the team at Hotel Santika Mega city has tried their best to accommodate my situation and to help me. I do give them a 5 out of 5 stars for service. But in terms of cleanliness, i would highly recommend that they step up on procedures for better cleaning.

Clean hotel. Great service from the employees especially the security team. During my stay, the AC doesn't work well.

Hotel that has a good reputation with good management. Thank you for letting us stay in your hotel. I really appreciate your service. I will recommend to friends and family in Australia.🦘

I am very impressed with this hotel. I stayed here for 5 nights. On the first day, I got a room which was affected by external noise that came from the outdoor HVAC system bay. Because of this, I requested for a room change and they fulfilled that request promptly. This is the only hotel that provided 4 bottles of mineral waters every day. Amazing! The breakfast was also amazing with so much selections from indonesian, western and asean foods. This hotel is also located on a shopping mall, thus, it is very convenient to buy anything and go to restaurants. Thanks Hotel Santika, your staff have done a good job! Please give them annual bonus…hehehe

Very very nice and comfortable hotel with a so kind and friendly staff…

Kembali lg ksini temenin suami ad kerjaaan...mdh2 channel tive luar negriny ad perubahan biar g bosen dkmr mulu🙏🙏

The hotel is located in the mega city mall. Comfy, clean and friendly staffs. The parking is too crowded and if you get vack to the hotel at night. There's only one door still open. So you should walk a little bit far to the lobby..

Good, good, good, good, good, good, good, good, good, good,

good,service excellent

Mantap n rekomended

Check in process was taking so long. And the staffs were not really helpful.. luckily trip.com CS was very quick to response and solved the problem. The hotel location is very strategic. The room is quite nice. Breakfast was fine and enjoyable.

Room is a bit small, otherwise ok

comfortable and clean place

nice place, comfortable, neat and clean