Reviews of Zuri Express Lippo Cikarang

Response from Property: Dear Mr. Ben Teh,Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about our service being good and attentive—it means a lot to our team.Regarding the towels, please accept our sincerest apologies for the inconvenience caused. This is certainly not the standard we strive to maintain, and we will address this issue immediately with our housekeeping team to ensure all towels are replaced and maintained to the highest quality.We value your feedback as it helps us improve, and we hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Pancer Sukma DwipayanaHotel ManagerZuri Express Lippo Cikarang

Response from Property: Thank you for your valuable feedback. We're glad you had an overall positive experience with our facilities and services.Regarding the ongoing lobby renovation, we sincerely apologize for any inconvenience it may have caused. This renovation is part of our commitment to enhance our facilities and provide an even better experience for our guests in the future. We are making every effort to minimize disruptions during this process.As for the onsen facility, we understand that the limited operating hours may not be ideal for all guests. Our current onsen operating hours are based on management policies and operational considerations. We appreciate your feedback and will certainly take it into consideration for future adjustments to our operating hours.We value your feedback and are continuously striving to improve our services and facilities. If you have any further concerns or suggestions, please do not hesitate to contact us directly.Thank you for choosing Zuri Express Lippo Cikarang!Sincerely,SumargoHotel ManagerZuri Express Lippo Cikarang

Response from Property: Dear Guest,Thank you for your positive feedback. We greatly appreciate your comments regarding our friendly staff, excellent breakfast, and convenient location.We are committed to providing an exceptional stay for all our guests, and your feedback serves as valuable motivation for us to continually enhance our services.We look forward to welcoming you back to our hotel on your next visit.Sincerely,Pancer Sukma DwipayanaHotel ManagerZuri Express Lippo Cikarang

Response from Property: Dear Guest,Thank you so much for taking the time to share your positive experience at Hotel Zuri Express Lippo Cikarang. We are thrilled to hear that you found our location convenient, your room clean, and our service up to your expectations.At Hotel Zuri Express, we strive to provide a comfortable and memorable stay for all our guests, and your kind words truly motivate us to continue delivering the best possible experience.We look forward to welcoming you back on your next visit to Lippo Cikarang. Should you need any assistance with future reservations or special requests, please do not hesitate to reach out to us directly.Once again, thank you for choosing Hotel Zuri Express. We truly appreciate your support and feedback!Warm regards,Pancer Sukma DwipayanaHotel ManagerZuri Express Lippo Cikarang

Response from Property: Dear Mr. Saputra SandiThank you very much for staying with us and giving us your positive feedback.We are very sorry if we did not meet your expectation during your stay especially our facilities (onsen) that was not hot enough and we well improve for hanger for towel.Hope we can serve you again and let you see our improvement in near future.Warm Regards,SumargoHotel Manager

Response from Property: Dear Mrs. Lina Warmest greetings from Zuri Express Lippo Cikarang by ZHM Thank you very much for taking your time to write review during your stay with us. One thing that makes us happy is the service we provide is as expected. Of course this is our motivation to always improve our service as it should. Once again, thank you and we hope to welcome you back in the near future with another wonderful experience. Best regards, Abdul Rahman Umar Asst. Front Office Manager

Response from Property: Dear Mr. Pwint,We are truly grateful for your kind words. Your positive feedback is a testament to our team's dedication to providing exceptional service. We are committed to ensuring that every guest has a memorable stay.Warm regards,SumargoHotel ManagerZuri Express Lippo Cikarang

Response from Property: Dear Mr. Wang Chinling,We are delighted to hear that you found our hotel's location convenient. It has always been our aim to provide our guests with a comfortable and accessible stay. Our strategic location, coupled with our commitment to exceptional service, is designed to make your stay as seamless and enjoyable as possible. We look forward to welcoming you back to Zuri Express Lippo Cikarang in the near future.Regards,SumargoHotel ManagerZuri Express Lippo Cikarang

Response from Property: Our esteemed guest, Warm greetings from Zuri Express Lippo Cikarang, On behalf of all hotel employees, I would like to thank you very much for your trust in always choosing Zuri Express Lippo Cikarang as an accommodation place to stay in Cikarang, We are very happy to know that you feel comfortable during your stay such as our hotel facilities are comfortable and clean, the hotel location is strategic and close culinary. Thank you again and we look forward to your next visit. Greetings, Zuri Express Lippo Cikarang Management

Response from Property: Dear Mr Johnwei,Warm greetings from Zuri Express Lippo Cikarang by ZHM!!Thank you very much taking your time to share your experience and glad to know that you have wonderful stay with us. We look forward to welcome you again in the near future.Best regards,J. AngelitaFO Coordinator

Response from Property: Dear Reviewer, Warmest greeting from Zuri Express Lippo Cikarang We are Happy to having your review and giving good rating for Zuri Express Lippo Cikarang. It was our pleasure to know that you are enjoying stay with us. We are so glad for your compliment especially about our strategic / good location and our room cleanlinessThank you and we are looking forward to welcoming you back to our hotel again.Best regards, Gianesa Tarigan, Assistant Front Office Manager

Response from Property: Dear Our Valuable Guest Mr. Stanley Ong,We sincerely thank you for choosing Zuri Express Lippo Cikarang Hotel.On behalf of Zuri Express Lippo Cikarang Hotel, I would like to sincerely apologize for your bad experience.We really appreciate your advice, and for sure your feedback will be noticed.We are looking forward to welcoming you again as our guest.Kind Regards,SumargoHotel Manager

Response from Property: Dear Mr. Ko YunWarmest Greetings from Zuri Express Lippo Cikarang by ZHMWe very much appreciate your comments regarding your stay at Zuri Express Lippo Cikarang. It is always a pleasure to receive positive feedbackOnce again thank you for sharing your feedback and we hope to have another opportunity of welcoming you back to in the nearest futureSincerely yoursGianesa Tarigan Assistant Front Office Manager

Response from Property: Tamu Kami Yang Terhormat, Salam hangat dari Zuri Express Lippo Cikarang by ZHM Kami beserta staff mengucapkan terima kasih atas review terbaik yang sudah Anda bagikan selama menginap di Zuri Express Lippo Cikarang.Merupakan kebahagiaan bagi Kami mengetahui pelayanan yang kami suguhkan dapat memenuhi ekspektasi Anda.Sekali lagi kami ucapkan terima kasih dan kami tunggu kedatangannya kembali.Hormat kami, J. AngelitaFO Coordinator