Reviews of InterContinental Hotels Jakarta Pondok Indah
InterContinental Hotels Jakarta Pondok Indah
Jalan Metro Pondok Indah Kav. IV TA, RT.1, Pd. Pinang, Kec. Kby, Kebayoran Lama, South Jakarta, Jakarta, Special Capital Region of Jakarta, 12310, IndonesiaSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
9.8/10
Outstanding
97 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.8
Amenities9.6
Service9.8
Cleanliness9.9
Filter by:
Sort by:
All reviews(97)
Positive reviews(97)
Reviews with photos/video(34)
Awesome stay(30)
Friendly staff(27)
Awesome rooms(14)
Near shopping area(14)
Convenient for shopping(13)
Clean and tidy(11)
Delicious breakfast(9)
Perfect for business trips(6)
Rifaie
Classic King Room
Stay Date Apr 2025
Family
1 Reviews
10.0/10
Outstanding
Posted on May 28, 2025
SUPER GREAT PROPERTY FROM SERVICES TO FOOD TO LOCATION EVERYTHING IS 100/10
Iwan/Ikhwan
Classic Twin Room
Stay Date Feb 2025
Family
42 Reviews
10.0/10
Outstanding
Posted on Mar 28, 2025
Everything fine as usual. But thera are several problems with their Elevator: the buttons, access card readers, and some noises when moving.
Also the water pressure for shower can be stronger.
Anonymous User
High Floor Classic King Room
Stay Date Apr 2025
Family
1 Reviews
10.0/10
Outstanding
Posted on May 3, 2025
It is great to stay here. With good services and clean environment.
Guest User
Classic King Room
Stay Date Feb 2025
Solo travelers
3 Reviews
10.0/10
Outstanding
Posted on Mar 24, 2025
trip dot com makes my life easier!
From the moment you book untill after the trip. Top notch!
Desmond
Accessible Classic King Room
Stay Date Feb 2025
Business travelers
3 Reviews
10.0/10
Outstanding
Posted on Mar 15, 2025
Amazing room and service. Location was also great as it was connected to the mall.
Dwi
Classic King Room
Stay Date Nov 2024
Family
3 Reviews
10.0/10
Outstanding
Posted on Dec 30, 2024
The hotel staff are friendly and the hotel room size is big , clean and comfortable. we really happy to stay in this hotel.
Anonymous User
Accessible Classic King Room
Stay Date Oct 2024
Family
1 Reviews
10.0/10
Outstanding
Posted on Dec 2, 2024
We had the most wonderful stay with Intercontinental Jakarta Pondok Indah. Everyone is accommodating and cheerful! We were served by Reception Lady by the name of Ms Bestra (if I remembered her name correctly) during our check in and check out. She was very pleasant and kind.
The breakfast was superb! The team brought a cake and surprised my son with singing Happy Birthday song! Hotel also gave us nice dessert to our room and also at the breakfast table! We will come back here again!
The room itself is exceptional! It was a short 1 night with InterContinental but definitely a memorable one! Thank you for making our stay a memorable one!
ArnoD
Classic Twin Room
Stay Date Mar 2025
Couples
7 Reviews
10.0/10
Outstanding
Posted on Jun 10, 2025
Good hotel with very good service. We asked for another room and the staff found quickly a solution for us.
chus_k
Classic Room
Stay Date Mar 2025
Family
5 Reviews
9.5/10
Amazing
Posted on May 2, 2025
Great hotel. Convinient connected to a mall.. But they don't really have a kids club, just a play area near the kid's pool.
Guest User
Classic Twin Room
Stay Date Dec 2024
Business travelers
4 Reviews
7.0/10
Posted on Jan 26, 2025
NO HOT WATER! WHAT?!
It's normally a hotel with good value but between no hot water and a phone line that keeps cutting off to the concierge, for this particular trip it's a serious blow to my enjoyment.
SHlim45
Classic King Room
Stay Date Jun 2024
Family
12 Reviews
10.0/10
Outstanding
Posted on Jul 24, 2024
Location is next to Pondok Indah Mall (direct entry to PIM 2). Clean spacious rooms, big breakfast spread and most of all, staffs are very welcoming and professional! Nice pool area and a small corner for children slides and wading pool! Highly recommended for families and shoppers!
Wilhem van Citters
Classic King Room
Stay Date Mar 2025
Family
1 Reviews
10.0/10
Outstanding
Posted on Apr 15, 2025
It was a pleasure staying in your hotel, excellent service and facilities
WingHong II
Classic King Room
Stay Date Dec 2024
Business travelers
91 Reviews
9.5/10
Amazing
Posted on Jan 23, 2025
Good hotel and excellent service
Crowed breafast, air con too cold not easy to adjust.
Anonymous User
Classic Room
Stay Date Oct 2024
Family
2 Reviews
9.0/10
Great
Posted on Dec 4, 2024
Soo excited for the warm pool! And also outdoor playground just nice. The fitness place also had lots of treadmill and varians of type.
Charaf
High Floor Classic King Room
Stay Date Feb 2025
Family
33 Reviews
9.5/10
Amazing
Posted on Apr 16, 2025
Nice hotel well located with good services
The breakfast is nice