Oakwood Suites La Maison Jakarta

Oakwood Suites La Maison Jakarta Reviews

Oakwood Suites La Maison Jakarta

Jl. Barito II No.56, RT.4/RW.4, Kramat Pela, Kec. Kby, Kebayoran Baru, South Jakarta, Jakarta, Special Capital Region of Jakarta, 12130, IndonesiaView Hotel Details
Oakwood Suites La Maison Jakarta
Oakwood Suites La Maison JakartaOakwood Suites La Maison JakartaOakwood Suites La Maison Jakarta
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Oakwood Suites La Maison Jakarta Guest Reviews

4.7/5
Amazing
56 Reviews
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(56)
Positive reviews(50)
Reviews with photos/video(5)
Negative reviews(1)
Anonymous User
One-Bedroom Executive Room
Checked in Jul 2024
Other
92 Reviews
4.7/5
Amazing
Posted on Sep 4, 2024
Wow, services are amazing! Staff very friendly and helpful. The room is spacious. Thank you so much
Christopher
2 Bedroom Executive
Checked in Apr 2024
Business travelers
2 Reviews
3.0/5
Posted on May 22, 2024
Room Amenities : No hairdryer. No bedside power sockets. Bathroom : No hand/face towels. Shower area dirty. TV : English language News channels all keep freezing. Nearby : No 24 hour convenience stores nearby..
Sumon Chakraborty
One-Bedroom Executive Room
Checked in Jan 2025
Solo travelers
23 Reviews
5.0/5
Outstanding
Posted on Mar 16, 2025
Good place and nice stay
Guest User
2 Bedroom Executive
Checked in May 2023
Business travelers
6 Reviews
2.5/5
Posted on Jun 25, 2023
amenities like slippers are missing in 1 room. hairdryer is missing in 2 rooms. When I called housekeeping to send hairdryer, they took 30mins and still did not arrive. I kept calling & they keep saying they're coming, but actually they cannot find any hairdryer. eventually I nearly late for my flight.
Response from Property: Dear Our Valued Guest,Warmest Greeting From Oakwood Suites La Maison JakartaOn behalf of our entire team, I would like to apologize for not exceeding your expectations.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Please be assured that your feedback has been passed on to the related department teams for their necessary actions I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Christian JacobGeneral Manager
Guest User
2 Bedroom Executive
Checked in Jan 2023
Family
1 Reviews
3.7/5
Posted on Feb 27, 2023
The master bedroom toilet has strong sewage smell. Housekeeping took action but the smell still persisted.
Response from Property: Dear Our Valued GuestWarmest Greeting From Oakwood Suites La Maison JakartaOn behalf of our entire team, I would like to apologize for not exceeding your expectations.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Please be assured that your feedback has been passed on to the related department teams for their necessary actionsI hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Christian JacobGeneral Manager
Rika Juliana
3 Bedroom Executive
Checked in Dec 2022
Family
12 Reviews
3.0/5
Posted on Feb 19, 2023
I didn’t feel the apartment was well organized and prepared for us. I had booked and paid in advance for 6 people but amenities, facilities (hairdryer and wifi not existing) and breakfast was served for 3 people. I just don’t like to keep asking front desk for things. Maybe if the space were not ready that day better to cancel my booking.
Response from Property: Dear Ms. Rika JulianaWarmest Greeting From Oakwood Suites La Maison JakartaThank you for reviewing your recent stay at our Hotel. We value your feedback as it helps us to focus on what is important to our guests.I do apologize for your unexpected experience, and I will take this up with the Team to find out where the flaws occurred and avoid this in the future to give our guests a better experience. Please be assured that your feedback has been passed on to the related department teams for their necessary actionsMy team and I hope you would be able to give us the opportunity to welcome you back.Sincerely,Christian JacobGeneral Manager
Chuleung
1 Bedroom Executive
Checked in Jan 2023
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Feb 11, 2023
Facility looks good by the way breakfast was not good.
Response from Property: Dear Mr. ChuleungWarmest Greeting From Oakwood Suites La Maison JakartaThank you very much for taking the time to review your recent stay with us. I am delighted to hear that you had a good experience with our service and I will be sure to pass on your compliments to our associates so that they may be recognized for their efforts.And Regarding the breakfast On behalf of our entire team, I would like to apologize for not exceeding your expectations.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We look forward to welcoming you back in the near future.Sincerely,Christian JacobGeneral Manager
keizo inc
2 Bedroom Executive
Checked in Jul 2022
Family
1 Reviews
5.0/5
Outstanding
Posted on Sep 24, 2022
Gggggggg
Response from Property: Dear Our Valued GuestWarmest Greeting From Oakwood Suites La Maison JakartaThank you very much for taking the time to review your recent stay with us. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be recognized for their efforts.We look forward to welcoming you back in the near future.Sincerely,Christian JacobGeneral Manager
Kaaayyy
2 Bedroom Executive
Checked in Nov 2022
Family
8 Reviews
5.0/5
Outstanding
Posted on Jan 1, 2023
+ private elevator + very complete cooking utensils, basically everything is complete, just bring clothes. + quality luxury furniture + very good service - no minus
Original TextTranslated by Google
Response from Property: Sincerely _GG431569****, Warm Greetings from Oakwood Suites La Maison Jakarta Thank you very much for the positive review given to us. We are very happy that you had a pleasant experience during your stay. Once again, thank you for this positive review. We hope to serve you again in the near future. Best regards, Christian Jacob General Manager
Guest User
One-Bedroom Executive Room
Checked in Feb 2024
Business travelers
10 Reviews
5.0/5
Outstanding
Posted on Mar 11, 2024
very good
Original TextTranslated by Google
Guest User
Checked in Feb 2025
Other
5.0/5
Outstanding
Posted on Mar 9, 2025
Spacious and clean rooms. Very comfortable if you are staying for a long period and prefer to have a big space especially if travelling with more than 2 people. Convenient as well since it's just close to the city center. I hope the spa and massage area will be finished renovation soon.
Guest User
Checked in Feb 2025
Other
5.0/5
Outstanding
Posted on Mar 1, 2025
extraordinary service, facilities and experience, nice room, comfortable and clean, close to street food and restaurants, hopefully it will continue to be improved. Hopefully there will be more promos for those who frequently stay. Thank You
Guest User
Checked in Jan 2025
Other
4.0/5
Very Good
Posted on Feb 3, 2025
We are family of 5. We have stayed in this place for more than 5 time. Each time has been great although there was one time that the apartment that we were staying were infected by cockroaches but we were transferred to a clean similar place the next day. Everyone are always friendly and helpful. Washing machine/dryer and microwave are very much useful for us. It is a go to place if one need a place to stay in Jakarta.
Guest User
Checked in Sep 2024
Other
4.0/5
Very Good
Posted on Oct 22, 2024
I felt really comfortable, and I loved that packages could be delivered directly to the room. The room was super cozy, I booked the 3-bedroom one, and it was really spacious, perfect for hanging out with friends. All the staff were super friendly too
Guest User
Checked in Sep 2024
Other
5.0/5
Outstanding
Posted on Oct 8, 2024
This property is always the best when it comes to family staycation. We chose 3-room unit with 2 bathrooms and huge living and dining areas. The staff are all very professional from security guards, front desk, and housekeeping. Keep up the great work, Oakwood Suites La Maison Jakarta!