Best Hotels in South Pasadena

I have booked a King room with Forest View for 2 nights and decided to add another night but the same room was not available, So I booked the additional night in the premium category. I called the property the day before and was told she may find a way so that we don't have to change our room. When we checked in around 9pm, they left a key to our room on the 3rd floor. This room is the least expensive room where there is only a very small window and it's half covered with eaves of the roof. It was so dark that you cannot read unless you turn the lights on during the day. The next morning, I asked the manager, Susan, we would like the room we booked for or there should be a refund for the rate difference. I was then told we booked through the third party booking site not their own website and we have a heavily discounted price. I really did not see that much difference between what we paid and their website rate. She said then she can waive the service fee of $15 per day additional service fee. I did not see that anywhere in the website. I only saw the handwritten note at the check-in area. She said there is no adjustment whatsoever because we got the cheap rate. All I asked was to get the room categories we booked and deserved. Her answer was I can check out if I was not happy. I made all the travel plans based on staying in the area. This is totally ”Bait and Switch” and her attitude was very unprofessional. We have extensive good experiences at Air BNB, etc. This is one property we were treated poorly. The property is old and needs some attention but overall, it was OK and the breakfast was fairly good and the guy in the kitchen was very helpful. The management left us with bad taste and I will not go back to the property.

The location is good and relatively safe. Pasadena is a relatively safe area in LA, and there are few homeless people. It is convenient to go shopping and eat. It is relatively comfortable. It's a good value for money on Ctrip. It is worth mentioning that Ctrip's overseas butler service is really 24 hours, and you feel at home. You can answer any questions and solve any problems. I took the trouble to renew the reservation and the room was full on Ctrip. The Ctrip housekeeper helped me contact the hotel and renewed the reservation directly at the front desk. I was very satisfied with the service. Finally, I found that the price difference compared with Ctrip was too much. I asked, and the overseas butler even returned the difference to my Ctrip account. I was almost in tears. Hey especially when a person is floating outside, they are so warm. One hundred likes to the customer service of overseas butlers, thank you🙏

A naval ship type experience. Smallest hotel room I’ve been in since NYC. Reinforced staying on the right side of the law lest you end up in a place this small. The shower glass was a part of the actual room. We love historic hotels but I’ll pass on this one. The great downtown location you’d expect for a historic hotel, but not even a dresser in the room itself. No room! Nowhere to even put one piece of luggage in the closet! Only plastic cups in the room, no room to put a toothbrush on the bath vanity, no floor length mirror (we were attending an event), and the room lighting was poor. We are only here for two days, and we were claustrophobic the first hour. Even the hallway felt like being on a ship. Truly considered upgrading or changing hotels. Nice ambiance and charm downstairs. Parking situation was decent but expensive (as expected), $29 for self park. I think it might be a nice place for an event, but truly go get a hotel room built for modern size humans. Hotel staff gave little help with taxi service which I found baffling.

The room is okay, the toilet is relatively large, the bathroom is very simple, blocked by a canvas curtain, there is a small amount of simple shampoo, skin care oil, towels, no slippers, toothbrush, the location is a bit off, the bed is okay Comfortable, with parking space, breakfast is very simple, bread, ham, sausage, coffee, cereal, and some fruit.

very quiet, Facilities: very new parking fee

The HP in Pasadena is beautiful ... more like a Regency, with a spacious, well-appointed lobby and spacious breakfast area. The room was clean & spacious, with a different layout than other HP's ... the bathroom was NOT situated at the foot of the beds where light/noise would bother those sleeping. Location of the hotel was great for our sporting event at the convention center and walkable to Colorado Blvd. shops. Will definitely stay here again!

This place is a gem. You wouldn't think so until you enter the room as it will be difficult to upgrade outdoors. But the room has been nicely renovated and formed interesting space retro decorations. I was tile grouting, congested snobbery and this bathroom did a great job. Spacious shower room was well assembled. The place was very valuable!

A small hotel run by Chinese people. It has its own small yard for parking. It is full of cars at night. There is a small swimming pool. The building is not new and the facilities are not new, but the service is attentive. Although the breakfast is Western style, But there is also Chinese porridge, hot coffee and free instant noodles.

Come to Los Angeles to visit relatives, and my mom went to her favorite hotel residen, how do I know to give a room opposite the laundry room and gym? ? ? The footsteps of the afternoon, the door switch sound, then my mother went to complain and said to change the room, but I had already gone out so I did not change. After breakfast at 9:30 the next day, when I contacted my family, the staff of the housekeeping department knocked on the door and asked when to leave. I also tried to force an answer. I really don’t like this kind of service like I’m in the hotel. My staff is brave enough to be taken home by me. There are unpleasant situations in using Ctrip to book foreign hotels twice. The location of the room is not ideal. Maybe Ctrip can try to understand and try to get a better room for our long-term users! Hotel rooms, equipment, breakfast are very good, that is, artificial The factors make the trip less pleasant.

The hotel's British-style butler service focuses on one word: aristocratic style. There are many wealthy people in California holding weddings. There is a small Chinese-style courtyard with a small bridge and flowing water. Since we were just staying overnight, we didn't have time to savor it. Overall: it's great!