Novotel Southampton

Reviews of Novotel Southampton

Novotel Southampton

1 W Quay Rd, Southampton, Hampshire, SO15 1RA, United KingdomSee Hotel Details
Novotel Southampton
Novotel SouthamptonNovotel SouthamptonNovotel Southampton
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Guest Reviews

8.9/10
Very good
55 Reviews
Verified reviews
Location9.2
Amenities8.6
Service8.8
Cleanliness9.0
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All reviews(55)
Positive reviews(53)
Reviews with photos/video(12)
Awesome rooms(17)
Awesome stay(12)
Large rooms(11)
Easy to get around(7)
Close to train station(6)
Has rooms for families(5)
Clean pool(4)
Great swimming pool(4)
Negative reviews(2)
Gilly1123
Standard Room
Stay Date Mar 2026
Solo traveler
7 Reviews
8.0/10
Very good
Posted on Apr 20, 2026
Nice hotel stayed one night as on cruise next day. Close to train station and horizon terminal . Water coffee and tea in room nice big rom separate toilet and double door to shut off noise from main door
6/8
Guest User
Standard Room
Stay Date Jan 2026
Solo traveler
1 Reviews
10/10
Outstanding
Posted on Mar 1, 2026
Above and beyond service for a reasonable price. The bed was so comfortable, woke up feeling great despite my hangover! The fantastic breakfast served to my room quickly made me feel more alive. Although the cooked breakfast needs to specify that it comes with baked beans. Very grateful that the beans and tomatoes came in separate dishes. Loved that!
Guest User
Standard Room
Stay Date Apr 2026
Business traveler
14 Reviews
10/10
Outstanding
Posted on May 18, 2026
Yet another brilliant stay at the Novotel in Southampton. Room was clean, comfortable and has the added bonus of windows that open. The staff are super help with a can-do attitude and nothing is too much of a problem. The sauna was much needed after a long day. The location is excellent with places to eat nearby as well as shops. Look forward to my next visit to the hotel.
Guest User
Standard Room
Stay Date Feb 2026
Family
1 Reviews
10/10
Outstanding
Posted on Apr 2, 2026
I have stayed with my 2 boys for 3 nights and couldn’t ask for more from the stay. Lovely staff, from front desk to breakfast crew. Swimming pool on site, my boys were there every evening 😉. The saved me by booking a taxi for me from the New Wildlife Park as I couldn’t get a internet connection there, so no Uber app was working and the phone numbers I received from the people there, were out of reach. Rooms are comfy, clean and fresh. Will defo book Novotel branded hotels in the future trips with my kids. Thank you Novotel staff for having us and making the stay memorable. P.S. breakfast was amazing
Sammy4630
Standard Room
Stay Date Feb 2026
Business traveler
2 Reviews
8.5/10
Very good
Posted on Mar 26, 2026
Service was great, the reception staff Natascha was very helpful with a problematic booking I had and ensured it was taken care of. The bar staff were also great when I ordered some food after a busy day but before the restaurant closed. The food was excellent. I very much enjoyed my short stay and would visit again on future business trips to Southampton.
Winwin Mak
Standard Room
Stay Date Feb 2026
Business traveler
105 Reviews
9.0/10
Great
Posted on Mar 18, 2026
Hotel was nice and clean. The lady who checked me in was very polite and friendly, it was a welcoming experience.
Guest User
Standard Room
Stay Date Mar 2026
Business traveler
2 Reviews
9.5/10
Amazing
Posted on Apr 18, 2026
Great hotel! Clean and has very good amenities. Has a pool and sauna which was a plus.
Damien (SG)
Standard Room
Stay Date Jan 2026
Business traveler
12 Reviews
9.5/10
Amazing
Posted on Feb 26, 2026
What I like - Spacious hotel room Separate toilet and bath Decent breakfast What I dislike - Hotel is a tad bit old, can do with some upgrading Asians who are used to having bidet will find the separate toilet a hassle Abit costly
MisisG
Standard Room
Stay Date Jan 2026
Family
2 Reviews
9.0/10
Great
Posted on Feb 19, 2026
Our overnight stay was lovely! Speedy check in. Lady in the front desk was very nice and friendly. Kids enjoyed the indoor pool. We haven’t tried the food in the hotel, however, you get discounts if you dine in at Fridays ( walking distance from the hotel)
Qiezihongle
Standard Twin Room
Stay Date Jan 2026
Family
34 Reviews
8.7/10
Very good
Posted on Feb 14, 2026
This hotel cost just over 400 RMB, and the location is super close to the train station, about a five-minute walk. The room was standard, nothing particularly amazing, but nothing bad either. For this price in the UK, what more could you ask for?
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Jess-
Standard Twin Room
Stay Date Jun 2025
Couple
6 Reviews
10/10
Outstanding
Posted on Jul 4, 2025
It is so convenient to have a night stay here either before of after a cruise. The hotel is within walking distance about 10 minutes or less to Southampton Central Station. There are many outlets, retail stores, restaurants nearby. West Quay Shopping Centre is also within walking distance.
Anonymous User
Standard Twin Room
Stay Date Sep 2025
Family
14 Reviews
8.0/10
Very good
Posted on Nov 1, 2025
Novotel hotel is in good location, easy to access from train station, staff is very friendly, will stay in again
IOvOI
Standard Room
Stay Date Sep 2025
Family
15 Reviews
6.0/10
Posted on Oct 22, 2025
Very basic offering in terms of service and hotel amenities. Below normal Novotel standard I would say. On a positive side,hotel location is good, close to the Central Station and National Express.
Hei Ching Ching
Standard Twin Room
Stay Date Sep 2025
Family
11 Reviews
9.0/10
Great
Posted on Oct 31, 2025
Good location, the service is good, the staff is nice, my children love the room.
Oluwakemi
Standard Room
Stay Date Jan 2025
Other
4 Reviews
10/10
Outstanding
Posted on Mar 14, 2025
Had my 40th birthday party. The ambience was very neat and classy, very organized in a timely manner with ushers who were paying very detailed attention. A special thank you to the Chef who promised to deliver an African dish I requested and went above my expectations. He is highly reliable and I recommend him for any type of dish you want as he outdid my expectations To the sales manager and their team a very big thank you for making the event beautiful and seamlesa