Spa Hotels in New York

The location is nice, close to Times Square. The hotel is clean, as other Hilton hotels. Breakfasts are good too, with very pleasant service. But there are some things that left that bitter feeling after my stay that I would like to share. 1. Destination charge. This is the second Hilton hotel in New York I have stayed at, and both charged additional USD35 for so-called destination fee per night. As the receptionist said, it’s MANDATORY. This 35 dollars are charged per day and the guest must use it the same day, they don’t even accumulate. How do you spend it? In the hotel restaurant or bar. What can you buy with it? Three bottles of drinking water, or two cans of beer…. Why am I forced to spend my money on the things that I don’t need and that are so overpriced? You already charged me for the room, and I happily paid for it. 2. The hotel page here shows a picture of “swimming”. It’s a rooftop swimming pool. I was excited to have a chance to spend some time in the pool. The reception said there was none. Please remove the picture from the page, as it is misleading. 3. There is no tea or coffee in the room. That’s the amenity available in every hotel, even the cheap ones. But when we called the service, they said: no, we don’t offer coffee or tea. But they did bring us a kettle:) I can see that it’s not listed in the available amenities here, but I didn’t even expect that. It’s such a little thing that makes your guest’s stay more comfortable. Anyways, it was quite a pleasant stay despite these unpleasant details. Thank you.

Highly recommend this hotel with great location which is 5 mins away from subway,train and bus station. Tons of yummy food around and just walking distance away. Clean room and nice customer service.Better free breakfast than other hotels nearby. It is a good choice to stay definetly.

Environment: Although the hotel is old, it is clean and well located. Central Park is downstairs. Service: The waiters are very friendly and enthusiastic. They feel that they are very active at work and will take the initiative to greet us. They also gave us a bottle of Trump champagne, which is very delicious. Facilities: There is a gym and swimming pool downstairs, which is very good. There are few people. The Michelin Jean Georges is next to the first floor. The hotel front desk can help with reservations.

Service was excellent befitting of a five star hotel. The letdown was breakfast service. There was a clear lack of staff in the dining room and an average menu.

Very satisfied, I like this hotel very much, it is worth recommending. Hygienic and good. The environment is good. First-class service and complete facilities! Very nice. It's worth trying this hotel.

When I checked in, the hotel front desk said my credit card couldn't be used! Later I found out that there was a problem with the hotel check-in system! I had to wait for a full hour and a half. When I entered the room, I found chocolate on the floor that had not been cleaned up. The rooms provided are also corner irregular rooms. I couldn't stand it anymore, so I called the hotel to complain. Someone from the hotel inspected the floor of the room and upgraded me to another room. Ctrip conducted customer interviews, learned about the situation and communicated with the hotel, and finally Ctrip provided a service plan! Thank you to Ctrip staff for their responsible spirit! The hotel is nice and the restaurant service is good! The quality of management staff's work and customer service quality need to be improved (to be worthy of the hotel brand's image among customers).

Booked for the boss. The rating is very high. The room is big. It is very safe to live here. Booked for the boss. The rating is very high. The room is big. It is very safe to live here. Booked for the boss. The rating is very high. The room is big. It is very safe to live here.

As an IHG member, I am glad I picked this intercon hotel to stay in for our NY vacation and my Carnegie Hall performance debut trip. This hotel is in central location and all staffs, from doormen, concierge, frontdesk and cleaners-- all were excellent! We'll use this hotel again if we come back to NY.

I like this hotel very much. The interior and surrounding environment of the hotel are very good. I will stay again next time

Facilities: Very satisfied. Second time staying here. Free hot water and coffee. Very friendly. Hygiene: Very clean. The elevator is very fast. The weather is also very good. Environment: Very good. Highly recommended. Service: 100% praise. You can also check in early.