AC Hotel Spartanburg

The bar tender was amazing!!the room was nice I think it would be a good idea to have a space to smoke.but overall it’s a nice place to stay.

Nice hotel in the centre of town, very close to restaurants and bars.

The room air conditioner wouldn’t get pass 72 degrees. The restaurant on top was closed for the weekend.

Lots of little things make me not want to stay here again. Poor service at the bar, a lack of standard amenities in the rooms, a fairly stark room, asking the front desk to add my Marriott/Bonvoy membership # to my bill so that we could get credit for the money we spent in the bar and being ignored, not being told that we would be charged a parking fee & only learning of it when we got the final bill. Overall, it seems like this property wants to be more of a luxury property than it really is. It's another place that acts like it is a luxury hotel but nickels and dimes you for the very meager services it offers.

All staff were excellent. Issues were with the property, that has a 4 star ranking. No room service, no included breakfast, parking charges, $20 for a glass of wine in downstairs bar, overpriced restaurant on top level, cheap uncomfortable pillows, housekeeping upon request, hot water in the shower after leaving on for 10-15 minutes, no microwave, no minibar, two very small drawers, no turndown service, bathroom sinks do not drain properly, room temperature will not go below 66 degrees. Positives were: outdoor pool, exceptional staff and location.

Clean room and facility in great location with nice penthouse restaurant and bar

This is a very nice hotel. The only glitch is that the restaurant is not owned by the hotel so you couldn't get things charged to your room.

The hotel was beautiful, but breakfast was rediculous that something wasn’t included & the snack area was way overpriced!