This is the worst hotel I have ever stayed in. It is like an 18-25's hotel with loud music, parties and noise each night. The hotel is left unoccupied by staff almost all of the time, other than the morning to lunchtime, meaning the staff have no control over the guests in the evening/night time. We experienced issues with noise late at night and complained to the staff. We asked if we could have a refund for our two remaining nights so that we could stay somewhere else but this was refused. We were promised that the issue with noise would be resolved but the hotel was again unattended by staff the two following nights and the issue was exactly the same. We again complained and were offered a free drink in the hotel bar, which really didn't come close to compensating the noise and our lack of sleep over three nights of our holiday. The location of the hotel isn't great, it's quite a way out from the old town and there isn't much to do near by with little bars or restaurants. An Uber to the old town is around £6. The cleanliness of the hotel is pretty poor. The rooms are in need of an update and are pretty shabby and grubby with dirty marks on the walls. Our room was not cleaned at all over the 7 nights we stayed there and we were not provided with any clean sheets or towels. Even the wifi was poor, we couldn't even load pictures on websites. The lady on reception seemed nice enough but passed on a really rude and unhelpful message from the owner when we complained about the noise. I really don't have anything positive to say about this hotel unfortunately and would not recommend it to any couples/families or just anyone that generally wants to sleep!