Ul. Ante Starčevića 1, Split, Split-Dalmatia County, 21000, CroatiaView Hotel Details
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Hotel President Split Guest Reviews
3.9/5
Good
40 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(40)
Positive reviews(22)
Negative reviews(2)
Foot_Loose
Checked in Sep 2023
Couples
3.0/5
Posted on Sep 30, 2023
Convenient location close to the old town and numerous restaurants. Relatively quiet room with comfortable beds. Great breakfast with lots of choices. Friendly, helpful staff available 24/7 at the front desk. We reserved a “deluxe room” but were disappointed by the size of the room. This is an older hotel that has been remodeled, so it has a classic feel to it. Bathroom is adequate and newly remodeled, but it has a “classic”bathtub that is challenging to get in and out of to use the integral shower. Internet in the room is excruciatingly slow, especially in the late afternoon and evening. And you have to log-in with your code repeatedly!
Response from Property: Thank you for taking the time to write a review about your stay at our hotel. We are happy to hear that our location, friendly staff and selection of breakfast were good and will focus on keeping them best possible. However, we truly regret that your stay was not as you anticipated and we sincerely apologize that several things did not meet your expectations. Our goal is to provide memorable experience for every single guest and please take our sincere apology for omission in your case. We are looking forward to welcome you back so we may provide you with a stay that meets your expectations on every level. Best regards, Hotel President Split
David D
Checked in Aug 2023
Couples
5.0/5
Outstanding
Posted on Aug 24, 2023
The staff at this hotel are absolutely the best! We had a booking at another place that turned out to be fraudulent. A helpful local brought us to President Hotel and we have been treated extremely well. The staff have gone above and beyond to help us negotiate the various booking issues we’ve had. The room is very clean and comfortable and the included breakfast is luxurious. Top marks all the way for President Hotel!
Response from Property: Dear David, Thank you so much for sharing your heartfelt feedback about your experience at Hotel President Split. We are overjoyed to hear that our staff's assistance left such a positive impression on you. It's wonderful to know that our helpful local contact led you to us. Hopefully, you will return to Hotel President Split in the future, and we look forward to providing you with another exceptional stay. Warm regards, Hotel President Split
rose-allie t
Checked in Aug 2023
Couples
5.0/5
Outstanding
Posted on Aug 7, 2023
Everything was perfect! We had a great stay and the staff is so sweet! The room is very clean and the lobby is beautiful. Everyone is so nice and the breakfast was really good. Definetly comming back it was perfect!
Response from Property: Dear Rose, Thank you so much for taking the time to share your wonderful feedback regarding your recent stay at Hotel President Split. We are absolutely delighted to hear that you had a perfect experience with us! Our team at Hotel President Split strives to create a warm and welcoming atmosphere, and we are thrilled to hear that you found our staff sweet and accommodating. We look forward to serving you again in the near future. Warm regards, Hotel President Split
Foodietosh75
Checked in Aug 2023
Family
3.0/5
Posted on Aug 2, 2023
An overpriced average hotel that needs a lot of upgrades but has a lot of potential as it is in an ace location. Staff have been very nice but a special mention to Ivan who assisted us more than once.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hotel President Split. We genuinely appreciate your insights, as they help us improve and enhance our guest experience. We are sorry to learn that your overall impression of our hotel fell short of your expectations. We apologize for any inconveniences you may have experienced during your stay. However, we look forward to welcoming you back to Hotel President Split to provide you with an even better stay. Warm regards, Hotel President Split
Guest User
Checked in Jul 2023
Couples
4.0/5
Very Good
Posted on Jul 30, 2023
A clean very descent Hotel located 5 min from the Diocletian palace. Great breakfast buffet and very friendly staff. Can you ask for more? Not really but (there is always a but) 260 a night is a bit too much for what this place has to offer. Unfortunately.
Response from Property: Thank you for taking the time to share your feedback regarding your recent stay at Hotel President Split. We appreciate your positive comments about our cleanliness, location, breakfast buffet, and friendly staff. Your insights are valuable to us, and we will certainly take your feedback into consideration as we review our pricing and offerings. We hope to have the opportunity to welcome you back in the future. Warm regards, Hotel President Split
Guest User
Checked in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 17, 2023
Very nice staff, comfortable room and perfectly located hotel (we were over for Ultra festival which was 10 mins walk). Super close to Old Town and the seafront, would recommend to any visitors looking for a chilled weekend or engaging with the nightlife.
Response from Property: Thank you for choosing our hotel and taking the time to share your review. We are thrilled to hear that you had a fantastic experience during your stay with us. We take great pride in our staff and are delighted that you found them to be very nice. Thank you for recommending our hotel to other visitors. We appreciate your kind words and the trust you have placed in us. It would be our pleasure to welcome you back in the future and provide you with another exceptional stay. Warm regards, Hotel President Split
Guest User
Checked in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 16, 2023
The hotel is very nice, there's no doubt about that! The greatest asset of the hotel though, is the people that works here. They are extremely helpful and kind. Whether you need to go to the reception three times in 10 minutes (to get help) or move outside during breakfast, they will help you with a smile! They create a lovely atmosphere!
Response from Property: Dear Johan, Thank you for choosing Hotel President Split and for sharing your kind review. We are delighted to hear that you had a wonderful experience during your stay with us. We take great pride in providing a nice and pleasant environment for our guests, and we are thrilled that you found our hotel to be very nice. Your kind words will be shared with our team as recognition of their efforts. They will be encouraged to continue providing outstanding service to our guests. Thank you once again for your positive feedback. We look forward to welcoming you back to Hotel President Split in the future and providing you with another wonderful experience. Warm regards, Hotel President Split
Guest User
Checked in Jul 2023
Other
3.0/5
Posted on Jul 16, 2023
We stayed at this hotel while traveling with a tour group. While the hotel apparently is in an advantageous location in Split, it is very meager. The rooms are dated and the bathrooms need work. Be aware that some of the rooms may not have real showers. The breakfact buffet was marginal in quality.
Response from Property: Thank you for choosing Hotel President Split and for providing us with your feedback. We appreciate your honest assessment and regret that we did not fully meet your expectations during your stay. We apologize for any inconvenience caused by the age of the hotel and the quality of the furniture, but we will use your feedback as a guide for future improvements. We hope to have the opportunity to welcome you back in the future and provide you with an improved and more satisfying stay. Warm regards, Hotel President Split
Dice_Twisty
Checked in Jun 2023
Couples
2.0/5
Posted on Jun 29, 2023
Avoid this place!! The hotel Is old and the rooms are like a disaster! The furniture are from the sixties, the bed are uncomfortable like sleeping in the floor , I ask for a memory foam and they gave me mattress coverage that doesn’t make any difference! The internet is weak , you have to be in the lobby ! Breakfast ok! The only thing good is the location! Close to the old city
Response from Property: Dear Rosikika, Thank you for sharing your feedback regarding your recent stay at President Split Hotel. We are sorry to hear that your experience did not meet your expectations, and we sincerely apologize for any inconvenience caused. We appreciate your comments regarding the furniture, and we will evaluate the need for updates and improvements in this area. Please be assured that we take your comments seriously, and we will use them constructively to enhance the overall guest experience. We hope to have the chance to welcome you back in the future and provide you with a greatly improved experience. Sincerely, Hotel President Split
Guest User
Checked in Jun 2023
Other
3.0/5
Posted on Jun 1, 2023
We were booked for a residential suite, which was very spacious, nicely decorated and with a robust A/C. Unfortunately, the toilet broke on the second flush, and we were told that because the hotel was fully booked we would have to move to a junior executive suite. That room was terrible. In addition to the off-putting shower located inside the bedroom, the furniture was worn out and so badly stained that we were afraid to sit on the chairs. The A/C was also so underpowered that it might as well not have been there, and we were too hot to sleep that night. The toilet, on the other hand, flushed with such exuberance that the toilet water splashed out onto the floor. Luckily for us, they fixed our original room and we were able to move back into it the next day. Breakfast is nice and is served in a nice, relaxed setting. We would give the residential suite experience four stars and the junior executive suite one star.
Response from Property: Thank you for choosing Hotel President Split for your stay and sharing your experience with us. We are very disappointed to hear that your experience at our hotel was anything less than excellent. However, we appreciate every comment, whether positive or negative, because it helps us to improve service levels and provide our guests with nothing less than exceptional service. We hope you will give us the chance to welcome you back so we may restore your trust and confidence. Best regards, Hotel President Split.
Guest User
Checked in May 2023
Other
5.0/5
Outstanding
Posted on May 10, 2023
Beautiful hotel and friendly staff. Excellent food and service. Close to central area of town. Clean , efficient, modern. Came to connect with your group. Conference rooms beautiful. Covered patio a way to unwind from daily activities.
Response from Property: Thank you for choosing Hotel President Split and for leaving us such a wonderful review! We put the satisfaction of our guests as our priority, and your review reaffirms the hard work we put in every day. It was a pleasure having you here and we look forward to hosting you again soon for another great experience. Best regards, Hotel President Split
Guest User
Checked in May 2023
Couples
2.0/5
Posted on May 10, 2023
When we got here the trash had not been removed from the previous guests and one lamp was missing a light bulb. Also, a clump of hair was found by the desk—so much for high marks for cleanliness! The curtains do not block the sun and the location is noisy. The wifi is terrible. Only one trash can per room. And the kicker—it’s warm today but the hotel system is still set to “heat” and they cannot cool the rooms. Our room was stifling. The only good points are the location and the shower wasn’t bad. I would never return.
Response from Property: Thank you for your time. We are truly disappointed to read your review and learn that your experience at our hotel did not meet your expectations. We appreciate every comment, whether positive or negative, as it helps us improve our level of service and provide our guests with nothing less than exceptional service. Our wish is for all our guests to leave here having had the best experience possible and we offer our most sincere apology if your experience fell short in any way. We have taken note of your other suggestions and will certainly share them with our management department. We sincerely hope that you will give us the opportunity to welcome you so that we can restore your trust. Nice greetings, Hotel President Split
Guest User
Checked in Apr 2023
Solo travelers
5.0/5
Outstanding
Posted on Apr 10, 2023
A great hotel in a superb location. About 10 min walk to the sea front and the old town. Hotel staff were really friendly. The bed was very comfortable and the room spotless. Breakfast buffet in morning had plenty of choice with cereals, hot breakfast and cold meats on offer A great stay was had
Response from Property: Thank you for leaving us such a wonderful review! We are overjoyed that our staff made your stay so memorable, and we are sure they will be very happy to read this. It was a pleasure having you here and we look forward to hosting you again soon for another great experience. Best regards, Hotel President Split
Guest User
Checked in Feb 2023
Other
5.0/5
Outstanding
Posted on Feb 9, 2023
Stayed overnight during a tour of Croatia. Great location for split takes 5 mins to reach the centre. While the hotel has been updated with all modern facilities has character of the past. One thing we would say evening meal was amazing we hade a set meal but the quality of the food was 5*. Reception staff very helpful and very friendly. The room was very clean and a hidden gem in split. We walked to the harbour at night and was very safe walk. Many thanks had a great stay
Response from Property: Dear Stafford, Thank you for choosing Hotel President Split for your stay and for leaving us such a wonderful review. Our main goal is to make our guests happy and satisfied, and it's nice to know that you had a positive experience with our hotel, especially with our food. We really look forward to having the pleasure of welcoming you again. Nice greetings, Hotel President Split
Guest User
Checked in Feb 2023
Travel with friends
5.0/5
Outstanding
Posted on Feb 9, 2023
I booked the President Split for our group and I have to say one of the most accommodating hotels and staff I have experienced. I HIGHLY recommend the hotel and all it has to offer. Rooms were comfortable and clean as where the bathrooms. We enjoyed the breakfast each morning.
Response from Property: Dear Robert, thank you for choosing Hotel President Split for your stay and for leaving us a truly wonderful review, we are thrilled that you loved and enjoyed your stay! We put the satisfaction of our guests as our priority, and your review reaffirms the hard work we put in every day. Big thank you for your kind words and we look forward to hosting you again soon for another great experience. Best regards, Hotel President Split