Courtyard Eugene Springfield

This property has declined over the years. The lounge/restaurant is no longer open in the evenings. Whereas most Marriotts provide complimentary coffee for their guests in the lobby, this Marriott requires that you purchase it.

this place used to be more service oriented. gone is the bar and snack/food service. gone is the airport shuttle. has been remodeled.

Great location. Clean… friendly… conference room worked great… tons of fun stuff and places to eat nearby

Unfortunately not all Marriotts are alike. I’m used to staying at Fairfield Inn & Suites and now I know the difference! FI&S has great amenities- full hot breakfast and coffee bars in the lobbies. Courtyard seems to be barebones. There was a Starbucks in the lobby but it never seemed to be open. I just didn’t find the value in the money I spent.

Check out was at 12. I left went to work did not check out so I came back and the maid was already in my room. Really silly of them. All she said well your stuff want in there, doesn’t matter

Very nice property, helpful staff, good service. Will stay here again

superb. even the mattress and the shower. wayyyy beyond the local competition in every way - except that sheet-blanket-sheet thing they do to the beds and how tight they tuck 'em in. that's a battle.

From housekeeping to front desk (thanks for the bottle of water when we checked in!), this hotel was courteous and professional! Room and hotel were spotless, bed very comfortable. Restaurants in all directions, and walkable. Really enjoyed our stay, and we were on our way with a delicious breakfast and Starbucks.

Started with a late check in. Greeted by two front desk employees. Ben was amazing. I merely asked where the luggage dolley was and he immediately went to get it for me, i noticed he had a cane so his walk must not have been comfortable for him! I ask that the managerial team recognize Ben for his amazing customer service. Very knowledgeable, and gave excellent directions for me to find my room. The room itself is what I expected a Marriott room to feel like. Very comfortable and modern. It felt like I was staying at my own home (except the size of course) the beds were comfy and the curtains blocked out all outdoor light. The bathroom was clean. No dust on any of the furniture. The entertainment in the room was modern. The gym had everything I needed. The only thing is the breakfast I paid for I did not recieve. When I called the front desk to inquire about it, she stated she would look into seeing if there were anything I could still get (I figured it may have been too late by the time I called) and she said that she would call me back to see if there was something she could do, but she did not call back. Parking at night is a little sketchy since there are other hotels next to this one that are not as reputable. So one does not feel as safe walking around the property at night from there car as one should.