Hermitage Bay

We have been all over the Carribean and been to many all inclusives but the Hermitage has set the mark as the best we've ever been to. While most all inclusives set out buffets for breakfast and lunch, the Hermitage provides a fine dining experience for every meal. From the moment we arrived, we could see that this resort was different. The staff is dedicated to making your stay as pleasurable as possible. Rachael, the GM oversees a fantastic staff of servers, front desk, groundskeepers (who will happily identify any of the beautiful flowers and trees on the grounds), room staff (who provided turn down service nightly) and bartenders that are beyond compare. From our daily visits from Simone, the lovely lady keeping our cocktails full to Kyle, the young man who kept the grounds neat and clean while helping out wherever needed. The front desk staff was also lovely and helpful whenever we needed a taxi or advice on where to shop and attractions to visit. The room (in our case a beachfront villa) was absolutely gorgeous with a very beautiful piece of driftwood on the beach just made for photos. The sunsets were something out of a movie and the nightly sushi hour was a real showstopper, with the sushi chef hand making each dish for every guest. The dinner menu changed nightly with the Carribean night being a real standout. There is snorkelingand water sports included with the all inclusive and the reefs do not disappoint. We usually like to roam around a new location while on vacation but the resort was so welcoming and comfortable that we left only to attend the day trip we had already booked. I was truly sad to leave on the last day and will be counting the days until we return. Thanks so much to Susan's Travel in Westfield NJ for setting us up with this resort and a special thanks again to Rachael and her wonderful staff. You guys really knocked it out of the park.

Hermitage Bay made our Antigua trip truly unforgettable. From the moment we arrived until check out, every single staff member went above and beyond to make us feel welcomed and taken care of. The reception team, housekeeping, wait staff, and even the buggy service were all genuinely warm, friendly, and attentive — the kind of hospitality that’s rare to find and makes a place feel special. The owner of the hotel truly has a wonderful team of staff. The resort itself is absolutely beautiful, peaceful, and private, with stunning views and an incredibly relaxing atmosphere. The all-inclusive dining was a great experience from start to finish — every meal was excellent, and even sushi hour was something we looked forward to each day. The beach was pristine, and everything felt thoughtful and seamless. What stood out most was how personal and caring the experience felt. I even accidentally left my diamond ring in the safe when we checked out, and the staff immediately contacted us to make sure we got it back. That level of honesty and attentiveness says everything about the people there. You can truly tell the staff care about their guests and take pride in creating an amazing stay. We left already wanting to come back. Highly recommend Hermitage Bay to anyone looking for a luxury Caribbean escape with exceptional service from start to finish.

Some places are beautiful. Hermitage Bay is something else entirely. From the moment we stepped onto the property, jaws literally dropped. A chilled towel snapped us back to reality, and that set the tone for five nights of effortless, genuine hospitality that never once felt like a chore for anyone working there. Rehanna and Solange were such warm hosts, with genuine tears as guests were checking out. Suite 31 on the hillside: private plunge pool, wraparound views, total privacy when you want it. But the magic of Hermitage Bay isn’t the room. It’s the people. Rehanna, Solange, Jillian, Patricia, Jamie, Anthony, Chelsey… they knew us before we arrived and felt like family by day two. This is not stiff luxury-hotel service. This is laughing at the bar, making jokes, FaceTiming our kids from across the property. 200 staff for roughly 60 guests. You feel the warmth from every single one of them. The food matched the setting. Most produce is grown on property, and you taste the difference: pastries, fresh fish, wood-fired pizza, steak, burgers, and Stony’s homemade hot sauce on everything. Do the garden tour with Waba. His passion for those grounds is infectious, and it completely reframes every bite you take afterward. Go to the Sushi on the beach at night. Go to the managers reception hosted by Rachel. She is the orchestrator of this magical place, and talking to her was such a joy. Snorkeling straight off the beach is free, easy, and genuinely spectacular. Peaceful blue water, fish everywhere, no crowds. Hermitage Bay has at most 60 guests at any time. You’ll recognize faces by day one. You’ll miss them by day five. We already do.

Everything was spectacular from the service to the quality of our hillside villa (with private pool) to the food and the drinks to the activities. Breathtaking! We especially enjoyed the French restarant in residence, which was open daily for lunch and for Saturday night dinner. Plus, sushi happy hour at the beach bar was a great experience. We loved the included beach activities, including snorkeling, paddle boarding, kayaking, and a guided hobie catamaran ride. Great cocktails and wine list (although for the dessert wine by the glass we would have preferred port wine as the dessert wine). Sunset from our hillside villa was a dream come true. We booked with 2 Hilton free night certificates and Hilton points for a 3rd night. no problem combining those 3 reservations, so we didn't have to change villas.

Hermitage Bay continues to be exceptional. New from our prior visit is the happy hour sushi and the option for an 8-course Omakase dinner. While the happy hour bites are delicious, sushi chef Arseniy made the Omakase experience a night to remember. Arseniy’s creations for this meal were divine. But his best value add for the resort is his easy and natural repertoire with the guests. While this is a point of emphasis for all staff, Arseniy takes it to a new level. We look forward to another Omakase experience with him upon our return!

What an incredible place. We had the perfect stay at Hermitage Bay. Everything from the rooms to the food was fantastic.

This is an absolutely luxurious place to stay. The attentive staff ensures a peaceful and comfortable experience. The rooms are adorned with fresh flowers, a welcome fruit plate, and prosecco. Airport pick-up service. Live music is played at the beach club and in the evening at the bar. The beach is gorgeous, with a sandy shore and a few spots of cute shells. The food in all the restaurants is delicious.

Our stay at Hermitage Bay was absolutely exceptional. The staff were beyond amazing—attentive, kind, and truly made us feel at home. The food was fresh and farm-to-table, with standout dishes like the marinated sweet peppers, and fresh sushi offered daily. We also loved the beautiful atmosphere created by the staff singing—such a memorable touch. We experienced both a hillside suite and a garden view room—both beautiful, though we would choose the hillside suite for the entire stay next time for the views and privacy. The drinks were fantastic, the spa services were top notch with incredible massages, and the romantic touches like outdoor showers and large soaking tubs made it extra special. Transportation to and from the airport, as well as into town, was seamless and convenient. The biggest compliment we can give—before we even left, we were already booking our return trip. Highly recommend for anyone looking for a relaxing, luxurious escape.

I felt like I just didn’t get Hermitage Bay. The hotel team are wonderful and the public areas are beautifully laid out but our room was underwhelming and very strange. The floors now have a natural coir style carpet running through the living area, bedroom and into the whole bathroom. This was badly marked in the lounge area and the bathroom. The strangest thing is the bathroom being open plan to the bedroom/living area. There is no glass or dividing door separating the toilet from the bedroom. I am exceptionally comfortable around my husband but no one wants to be relaxing in the same room as someone using the toilet! Coordination is needed if you want any privacy. We were staying on a bed and breakfast basis and even after lovely long lunches (La Petite Maison was wonderful), cocktails, wine and dinner, we didn’t get anywhere close to the all inclusive rate so I’m surprised anyone would choose this as an option. We had a morning flight on our last day which meant leaving the hotel at 7am. We asked if we could pre-order a picnic breakfast, or have room service breakfast before we left, or pick up some fruit and pastries but were advised breakfast started at 7.30am with muffins and coffee at the bar area from 7am but nothing else could be done. All with a smile but no solution was offered. Maybe Hermitage Bay just wasn’t for us.