Star City Inn & Suites

My husband and I stay in this hotel often due to his work schedule. We have always been greeted with a smile and check ins are always smooth. The rooms are good and always quiet. Overall, great place to stay and we will be staying there more in the future.

Stated on line it had breakfast but none provided. Pet fee was higher than other hotels that had better amenities. Room itself was good after having to have the manager reset the electrical box for my room.

Property was dingy and the outdoor areas were not well kept with broken furniture and mattresses around. Would def not want to be outside at night based on location and those that were around during my stay.

so when we checked in, the room was dirty and nasty, they got us a new room but no room service, asked for towels and toilet paper none was given. had trouble with our key cards, went to the front desk and they didn’t fix that either.

My husband and I had a nice stay. Rooms were very clean. Staff was very friendly.

Perfect place to stop for the night on a long drive. Nothing special, but gets the job. My wife found the AC in the room a little noisy, but the bed was clean and comfortable and the price was right.

This two story hotel has baggage carts for convenience of moving bags, however there is no elevator so guests must hand carry their baggage up stairs. My wife cannot make that much effort and my reserved room was not available on the first floor when I arrived.

Booked online - the total I was given at the time had an additional unexpected 4% added at the hotel at check-in (for using a credit or debit card). That didn't start the stay well. The exterior of the property is in pretty decent shape - though the street entrance isn't particularly well-marked for late-night entry. Also - later in the evening check-in requires the use of a little window in the foyer to the lobby. PLEASE NOTE - NO ELEVATOR! If you have physical disabilities - be sure to request a 1st floor room. After toting my bag and hanging clothes up the stairs and finding my room (207), I entered and found a fairly clean room. It smelled strangely fresh with no hint of must or smoke (I have found that many hotel rooms, even no-smoking, still have odors). It appears there has been some effort to update the rooms. The bed was quite firm, but not uncomfortable (for me). The sheets were clean (I carry a UV/black light when I travel!) There were a few electrical outlets in the room that did not work. But the biggest issue was that the A/C-Heat unit was inoperable. Thankfully - the temperatures and humidity remained comfortable, so I tolerated the issue. Another point of concern - the bathroom floor. It appears there had been some kind of water issue at some point - floor tiles between door and toilet had shifted and were quite uneven - with missing ground - and presented a somewhat sharp corner for tender feet. Also - the breakfast area at this hotel: they don't have breakfast. There is an old paper sign on the class door that says "no breakfast due to COVID, please to understand". in reality - they are now using that area for a storage room... If you want breakfast - try the Piggly Wiggly grocery store across the street - they have an ok and inexpensive breakfast. Overall - much better than sleeping in my truck while traveling, Not many options anywhere around Star City to sleep.

The exterior was pleasant. check-in was not too complicated, considering I arrived just after midnight. Lobby isn't open after a certain time - so you have to check in via a little window in the foyer. First disappointment - the hotel charges an additional 4% fee for using a credit or debit card. Hotel.com does not disclose that fact - so the "TOTAL PRICE" that supposedly includes taxes and fees is incorrect. The problem I think, is that hotel.com doesn't actually complete the payment, that this is done at the facility. Still - it would have been nice to know of the additional cost before I made the reservation. Property itself seemed reasonably clean. IMPORTANT NOTE - if you have physical disabilities - be sure to ask for a room on the 1st floor!!! This building does not have an elevator! Upon arrival in my room (207), I found the carpet clean. The sofa appeared new. Bed was nicely made (though if you don't like a firm mattress, be aware - its pretty firm). Sheets were clean (I carry a UV blacklight with me when traveling to check). Refrigerator was a bit noisy - complicated by the second issue: The A/C and heat did not work. Period. There is no wall thermostat - all controls are on the unit itself. There was apparently no power to the outlet or the unit was just dead. THANKFULLY, the temperatures both nights were reasonable and the humidity not too high. Bathroom floor had uneven tile and missing grout and had sharp edges.