At Claude Hotel, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit.At the hotel, utilize the convenient laundromat to maintain your preferred travel attire fresh, allowing you to pack lighter.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms at Claude Hotel come furnished with air conditioning to cater to your needs and comfort.In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, instant coffee, instant tea and mini bar.Claude Hotel offers a hair dryer and toiletries in the restrooms of specific accommodations.
"I booked Deluxe Single Room but they gave me a free upgrade yeay! They gave me room 206 and I think it's Deluxe Double Room. I'll try to give the pros and cons while I'm staying here:
Pros:
*All staffs are friendly (Qistina, Pravita, and other staffs that sadly I didn't ask for their name). They always greeted me whenever I stepped out from the lift and they are all really helpful and proactive.
*The room is very clean! Michelle and her team are working so hard to clean the rooms. I paid attention that they mostly started to clean my room after lunch. Every afternoon, the staff will knock your room to give an afternoon tea (raw sachets) and candies for you with a handwriting letter. From my observed, the letters were different everyday. Thanks Rabiatul for writing such a beautiful letter for me.
*The AC works too perfect until I feel cold. I really hope they can change the position of the AC so it's not directly facing us (this is one of the cons)
*The building is newly renovated and the vibes make it feel like home. The light isn't too bright but not too dimmed either. I always tried to find hotel with this kind of vibes wherever I'm staying at. The light is light yellow.
*The laundry machine is easy to use (because some of the hotels provide a complicated laundry machine).
*It's quite close to MRT station and Chinatown which is a really good point.
*The staffs didn't make it hard for me when check-in & check-out. Definitely no drama at all.
Cons:
*Some of you may feel the room will be too small. For me, the upgraded room was perfect for a solo traveler like me. However, I must say that it's better to not book this room if you're coming with your partner as it will feel cramped. I've stayed in much smaller room than this so I really didn't see this as a burden.
*The pillows are really the big downside that they need to urgently pay attention to. It's soft but it will make your neck ache after using it for hours. It's really uncomfortable for me to the point I better to sleep without the pillows. It's better to change the pillows into brand Tempur since you already set your standards so high in your amenities so why don't set it high for your pillows too? :)
*I'm a light sleeper and very sensitive to sounds. I've been really scared because most of the reviews mentioned it's so noisy outside. To my surprise, I didn't hear any noise at all at night (?) but yes the trains are always going back and forth and it's vibrating my room. I remembered my room felt like shaking on my first 2 night here. However, I didn't feel it that much anymore after that, at least I didn't feel it ruined my sleep. The pillows did, not the noise :”(
*If you like to eat your food inside your room especially on the floor, please prepare yourself to eat it right in front of your bathroom. I was well trained from my previous hotel so I don't think this is a big problem but maybe you will.
*Some of you may feel the bathroom and toilet are too small but for me it's really fine (maybe I've experience in smaller room than this) :( But I really feel you still can move your body pretty freely though.
Lemme confess, I was spending my time to search almost all hotels in the city and there were several times when I wanted to cancel the book here for another hotels. But I was glad I didn't do it. I am not sugar coating my review, this is my pure feeling about this hotel and I will definitely stay here again. To be honest, the hotel selection in Singapore isn't plenty and most of them have similar negative issues. However, I tried my best to sort the best for myself and though I once hesitated, I am glad that I stay with Claude Hotel <3.
For Claude Hotel, there's still room for improvement. Please, consider change your pillows soon. I hope the business can be survived in the long run and I'll see you again!"