Find 5-Star Hotels in Phnom Penh

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This place is very centrally located. It has a casino within the building and a basement walkway to Nagaworld 1. The walkway is lined with duty free shops. Breakfast is excellent with many choices. The only set back we had was our bedroom. Every 15 mins, it makes a loud noise like the air-conditioning is going to break down but we had a good view of the river. Overall, we love this hotel. Will definitely come back again.

Don’t typically stay with the Hyatt Brand, but the Hyatts in Asia have been amazing! The room here was great. It’s wonderfully located - near the river, the Palace etc. That’s not the reason for this review. This review is for the STAFF. We stayed here 12 nights and each day we were met with a collection of sweet smiles. Wish we learned all their names but are glad to have connected with a few: Daily breakfast buffet were with the lovely Seavyoung and shy Srey reap - thank you for taking such wonderful care of us each morning; Sotheary was our lovely lunch companion; Sopha, a sweet little thing from the Attic; Yem from the Regency Club, thank you for our bottomless Prosecco; Dinner Staff from 55, lovely Leakana and her team; Last, but certainly not least, Fariza, sweet darling, thank you for singing us romantic songs; Eric,one of the managers, love your contagious energy. Five Stars accommodations and amenities are pretty much the same, what separates them is the team of people who enhances your stay. For the entitled reviewers / visitors who expect perfect English…. How’s your Cambodian!?!

The location of this hotel is beautiful. The accommodation is what I like the most, I like the design and how comfortable it be. Cleanliness is nothing to complain its very clean. This is first time that my friend and I visit Phnom Penh. So, this hotel makes this vacation more remarkable. The view in the night is spectacular. If I had I chance I definitely would choose this hotel again. :)

On any visit to Phnom Penh, my choice of hotel is automatic: Raffles Le Royal. From reception desk hospitality to guest room comfort/leanliness to relaxing hotel spa to spacious swimming pools, all is maintained at a five-star-plus level. Plus, the entire staff could not be nicer nor more professional. I spent 4 nights there in September and was delighted at every turn. I’ll recommend Raffles’ The Elephant Bar for entertaining. I will also call out the dining room for consistently super service and excellent breakfasts. My favorite? Pancakes, as whipped up by chef Sifa Coi. While I’m sure her culinary talents extend far and wide, I always compliment Sifa on making the best pancakes in Southeast Asia. Au kun cheraown (thank you very much) to the entire team at Raffles Le Royal Phnom Penh. See you again just as soon as I can.

This was the best hotel we have ever stayed at! From the BMW airport transfer with our driver Vanny, to being greeted at the door by name, all parts of the experience were amazing and exceeded our expectations. The breakfast buffet was exceptional in range and quality, offering the perfect mix of local, Asian, and western delicacies. We enjoyed two massages in the spa and the staff demonstrated great care and expert techniques, which left us feeling equal parts relaxed and revived. The swimming pool was oversized and a perfect temperature to lounge away a few hours, with poolside food and drink service at the press of a button. The luxury and comfort of Club Millésime was matched by the attentive and first-class service of Nikkole and his team. We enjoyed afternoon tea, nightly cocktails and tapas, and the staff assisted us with our every need. We enjoyed dinner at the Italian Restaurant - De Forni - where again we experienced service and hospitality that would rival the world’s best. Our room was well appointed with a large lounge area and bathroom. The balcony offered sweeping views of Phnom Penh and the daily housekeeping and turndown service made us never want to leave. And finally, the most memorable part of our stay was the staff, including Moni, for whom no request could not be met. This was the best hotel we have stayed in and as Accor Diamond members we have experienced some of the best globally. Sofitel Phnom Penh Phokeethra is the best home away from home that you could want. Our only regret was that two nights just simply wasn’t long enough, so I guess we’ll be back again soon. Thank you very much. Matthew and Jemima.

The room was not in the hotel but in the 99% onsold apartments behind the hotel. No fridge and rediculous list on what the price was for everything in the room. Breakfast included but no coffee. The room is large enough with sofa and kettle. There is an outside pool and gym in the other building, onky one key which is not convenient as without a keycard you cannot get to the street. Asked for second key but not possible. On departure they took $10 from the deposit as one towel was dirty. It was dirty from the floor! Pitty I had looked forward to staying but service was more two than five star.

Chinese investment, very new hotel, so new that many facilities are not yet built. I booked it specially to experience it when I was on a business trip. There is a five-star sign issued by the Cambodian Ministry of Tourism in the lobby, and on the other side is the entrance to the apartment (I didn't look closely, but I probably haven't officially moved in yet). Let's talk about the advantages first: Most of the employees I met in the front desk restaurant can speak Chinese, and there are several Chinese employees, so communication is convenient. The room price is not expensive, the room is about the level of the all-season, very clean, with a balcony but the surrounding area is undeveloped, so there is no scenery. There are domestic TV channels and many international channels, and the food in the mini bar is not expensive. The infinity pool and glass plank road on the top floor are great for taking pictures, but the swimming pool seems to be unavailable. The restaurant on the second floor is basically Chinese food, and there are special dishes for a few dollars every day, which is very suitable for Chinese stomachs. Then talk about the disadvantages: 1. The room has a bit of a bad smell, not sure if it is a problem with the air conditioning system or the sewer, because I live on the 20th floor, it is probably a problem with the central air conditioning. 2. The shower room is too small, about one square meter, and fat people definitely can't move around. 3. I booked the room through Ctrip. When I checked in, there were some benefits indicated, such as welcome fruits for late check-out. Unfortunately, I don’t know what went wrong in the communication between the hotel and Ctrip, and it was not confirmed until I checked out the next day. Finally, I would like to give a suggestion to the owner: There are about 30 guest rooms on each floor, and it is roughly estimated that the hotel has more than 300 guest rooms. With this volume, there are only 1-2 employees at the front desk (two people at check-in and only one person at check-out). A deposit is required for check-in and room inspection is required for check-out. There is reason to suspect that if the occupancy rate is high, it will be too late to receive guests. When I checked in, I waited for about 20 minutes because some guests who checked out were arguing about the fee. The number of front desk staff should at least double to be enough to cope with it.

The hotel opened on December 28th. The environment is very nice. The souvenirs are also very thoughtful. The welcome snack of dried mango is very nice, not as sweet as the one with extra sugar.

We flew to Phnom Penh from Shanghai, our first ever visited to Cambodia. We booked our stay at palace hotel as it seemed convenient to travel to other places. Next day we traveled to sight seems places and forgot our check out time is 12 pm, and we could only check out by 3 pm. While checking out the staff didn’t even only mention about the overstay, but also helped us with many little things. If you ever visit this city I highly recommend everyone to stay at this property. They have a great team who take care of each guest with utmost respect and care. Thank you everyone 🙏🏼🫶🏽