Asara Wine Estate & Hotel

Asara Wine Estate & Hotel Reviews

Asara Wine Estate & Hotel

Polkadraai Road, Stellenbosch, Western Cape, 7599, South AfricaView Hotel Details
Asara Wine Estate & Hotel
Asara Wine Estate & HotelAsara Wine Estate & HotelAsara Wine Estate & Hotel
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Asara Wine Estate & Hotel Guest Reviews

4.4/5
Very Good
54 Reviews
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(54)
Positive reviews(37)
Reviews with photos/video(4)
Negative reviews(3)
Freedom27184163665
Checked in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Nov 25, 2024
A good place full of tasty wine and food with a great view,will definitely go back if I get a chanceI loved it ...,...................
Guest User
Checked in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 20, 2025
It was such a nice evening meal on the outside terrace with a view over a lovely lake and vineyards. Service, food, and wine were all excellent — frankly, I'm surprised that this venue is not rated more highly as it was one of our highlights of a decadent week of high-quality meals and venues
Guest User
Checked in Dec 2024
Other
3.0/5
Posted on Jan 18, 2025
This hotel has a stunning setting with views of the vineyards and the mountains. There is a pool and beautiful gardens with many birds. The room block could use a makeover - there are water leaks along walkways and the door to our room was warped and peeling paint and could not be dead bolted. Shower drain didn’t work and flooded the bathroom. The buildings all have anticoagulant rat poison boxes installed at ground level; they say they collect the rat carcasses immediately but the grounds are large and the poisoned rats pose a serious environmental problem for the predator birds that are in the area. Wine tastings are available. Breakfasts are good.
Guest User
Checked in Dec 2024
Family
3.0/5
Posted on Jan 15, 2025
When I have visited Asara last time 2years ago I wrote in my diary: Beautiful estate, great food. This time we were somehow disappointed: The prises have gone through the roof for a mediocre lunch. The waiter (as well as I) forgot to remind me of my cap, which was not found when I called later.
Guest User
Checked in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 11, 2025
Leaving the hustle and bustle of Camps Bay behind, we were instantly soothed by the scenic drive up to Asara. The estate's beautiful gardens and buildings are perfectly situated between the vineyards and the lake, offering breathtaking mountain views. Our spacious, newly renovated room was conveniently located near the clean pool and the excellent restaurant. We enjoyed delicious food and, of course, exquisite wine. This is true luxury – a place to exhale.
Guest User
Checked in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 9, 2025
My husband and I recently enjoyed an idyllic two-night stay at this exquisite 5-star Wine Estate. Our comfortable room boasted a lovely balcony, perfect for savoring the estate's tranquility. The breakfast was a highlight, which we enjoyed with their exceptional bubbly. The Raphael staff's thoughtful food pairing enhanced all of our dining experiences. We thoroughly relished our time here, soaking in the breathtaking views and appreciating the friendly, attentive service.
Guest User
Checked in Dec 2024
Other
1.0/5
Posted on Jan 6, 2025
Unfortunately I cannot say that this hotel is of a 5 star standard and definitely lacks the amenities and facilities to be considered as such. The rooms are very dated and basic and the housekeeping staff did a very minimal job; daily turn down was never complete before 3pm and included little more than tidying towels or providing a cookie by our bed; we had to ask twice for turn down to be complete and I noticed that toiletries were not replenished and basic supplies such as refrigerated water and tidying up glasses was not complete. Whilst the hotel restaurant had a beautiful view, the menu is very minimal and service is quite slow. The swimming pool itself is a decent size but is at the bottom of a steep grassy hill which is not fully paved. The rooms were also at least a 7 minute walk away from the reception area, up a hill and lots of stairs. On arrival to this hotel, we were not given a tour or any information about the facilities eg breakfast we had booked, nor offered a welcome drink or water. There was no ‘guest relations’ facility and no one could recommend any local attractions or restaurants; when we asked for recommendations of local wine tours we were given inaccurate information and had a wasted trip to a local vineyard that did not offer the type of tour that we had asked to be booked onto. Likewise, we were not warned that Ubers were difficult to come by in the area (we learned this the hard way when we nearly missed our dinner reservation) and the reception desk said they did not know of any local taxi companies to book for us. Unfortunately the worst part of our trip was that our shower door was broken and drain was blocked, meaning that when we showered the bathroom flooded and surrounding bedroom carpet got wet, leading to a wet and unpleasant floor throughout the room and significant smell of damp (which a few days later having travelled back to England we are still smelling on all of our clothes and belongings). Whilst the manager and staff were very apologetic about this and we understood that no rooms were spare to move us into, they lacked urgency or a proper response; we were first moved to an apartment on the site which was frankly disgusting and not comparable to the booking we had made, with no outside space or working aircon. The manager assured us he would fix the shower and inform us in 5 minutes of our re-entry to the room. Upon returning from dinner at 11pm at night, no attempt had been made to settle us back into our room with the luggage that had been previously moved into the apartment, and we hadn’t had an update from the manager or reception staff. A temporary fix was made to the shower, which subsequently flooded again the next day and non of the reception staff nor housekeeping asked if the situation had been resolved, did anything to rectify the damp smell or offered any form of compensation to us (apart from bringing us a snack as we got into our uber for dinner which whilst thoughtful did not impact or
Guest User
Checked in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 2, 2025
We are busy parents of a 8 year old boy and needed a place with the perfect scenery for our date and decided to try out your wine tasting. Our waiter Azaxole was exceptional friendly, professional and knows his wines ,what a gem. You have an amazing establishment!
Guest User
Checked in Dec 2024
Other
1.0/5
Posted on Jan 2, 2025
Over the years, we have visited Asara multiple times. The view is wonderful and we always did a family getogether at what is now called "The cigar lounge". Over the last 2 years our visits have been less as children is not allowed at the Cigar lounge. Fair enough, but it was a great place for lounging with the children nd have glass of wine while the children wants some snacks... No such option anymore. Were were told prev that a pizza oven would be moved to accomodate this but it has not been done. Today, we visited Asara again and got a table in the cigar lounge. Impossible to have a good conversation, guests at the next table was way to loud. Not Asara's problem i can imagine, so we asked for a table at the restaurant. We ordered some drinks and a couple of starters. My partner received her drink first after quite a while and i was informed the ingredients for my drink is not available so i had to order something else. I then ordered a caiprinha which only came 30min later, my partner already finished her drink by then. My drink was terrible....i am not sure whether they used the wrong ingredients or cheap liquor but it was undrinkable.... Our starters have not arrived at this time yet, so we cancelled everything, paid for the one drink and walked out. Asara will probably not see us again. Over the years it was a great gathering place for the family but this came to an end today.
Guest User
Checked in Nov 2024
Other
3.0/5
Posted on Dec 20, 2024
This hotel has a stunning setting with views of the vineyards and the mountains. There is a pool and beautiful gardens with many birds. The room block could use a makeover - there are water leaks along walkways and the door to our room was warped and peeling paint and could not be dead bolted. Shower drain didn’t work and flooded the bathroom. The buildings all have anticoagulant rat poison boxes installed at ground level; they say there is no rat infestation problem but there are a lot of poison boxes near the kitchen areas. They say they collect the rat carcasses immediately but the grounds are large and the poisoned rats pose a serious environmental problem for the predator birds that are in the area.
Voyager05529587332
Checked in Nov 2024
Travel with friends
5.0/5
Outstanding
Posted on Dec 7, 2024
In my time here, I was helped by the most welcoming and excellent wine sommelier. His passion was evident in the way he spoke and I can say for certain that his service was impeccable. His name is Azaxole and he was amazing! The view was amazing and the tasting was perfect.
LHMostert
Checked in Nov 2024
Family
5.0/5
Outstanding
Posted on Dec 1, 2024
For the howmanytime Ive been to Asara, it was an incredable experience. 100% to wine steward Analisa, what an extrdinory girl. So much personality and knowledge, what an asset to the wine farm. Wonderful wine and wonderful experience! I will come back and back!
Response from Property: Dear LHMostert We are delighted that you enjoy ASARA and is a frequent visitor. I have passed your kind words onto Analisa and we are very proud of her. We will await your next visit with great anticipation. Kind regards
Dreamer07054746949
Checked in Nov 2024
Family
5.0/5
Outstanding
Posted on Dec 1, 2024
Analisa is the ONLY reason why we always come back. She has an infectious personality and she makes wine tasting experience so special. She is an asset to Asara. It is pute joy to have her as our wine steward. The wines are really great, espevially the white cab!!
Jason W
Checked in Oct 2024
Family
5.0/5
Outstanding
Posted on Nov 28, 2024
5 STAR EXPERIENCE ONCE WE FOUND IT OUR GOOGLE MAPS TOOK US 14 MILES AWAY AND WE HAD SOME CONSIDERABLE DIFFICULTY FINDING THE ESTATE ONCE FOUND I COULD NOT FAULT ANYTHING WINE TASTING AND FOOD PARING EXCELLENT GREAT ESTATE WITH WALKS GREAT BREAKFAST ON SIDE OF LAKE , EXCELLENT ROOM CONVENIENT FOR STELLENBOSCH GREAT SEVICE AND STAFF IN PARTICULAR RICARDO BREAKFAST SERVICE CALVIN FOR WINE TASTING WENT OVER AND BEYOND
Response from Property: Dear JasonwN7532ZE Thank you for taking the time to post this review. Apologies for the Google Maps we have had some challenges with this and are busy resolving it with them. The team and I are delighted you enjoyed your stay. We trust that you will come see us again and soon. Kind regards
Andrew M
Checked in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 27, 2024
Asara is a fantastic spot to relax and unwind. We were greeted with a welcome drink and a very smooth check-in process with a detailed run down of the local area, despite the fact we arrived very early. Staff were excellent and couldn't have been more helpful. Our room was spacious, clean and tidy and was cleaned each day of our stay. The small touches are what make this hotel. Our room was turned down each night with a small treat left and the robes laid out. There is a real homely feel about the resort and breakfast each morning was amazing experience. Nothing was rushed our too much, and we were even asked exactly when we wanted our hot selection following the continental. The selection was excellent. The wine tasting is a wonderful experience too, and all the servers are really knowledgeable and friendly. The grounds and the views are amazing. My wife and I will definitely be back when we visit South Africa again.
Response from Property: Dear 247AndrewM Thank you for taking the time to post this lovely review here on Tripadvisor. My team and I are delighted that we could make your experiences here so memorable. We trust that when you visit South Africa again that you will include ASARA in your itinerary. Kind regards