Candlewood Suites WASHINGTON DULLES STERLING by IHG

Convenient location and reasonable rates for 4 nights in the Sterling area. The room was a decent size and has many kitchen amenities (full size fridge, stove top, microwave). There is only a very small lobby area with a nearby snack store that has free coffee for residents. Many of the people staying were long term guest. One morning, there was a lot of trash at the end of the hall that wasn't picked up until the end of the day. Stinky!

I checked in at 3:15 and immediately upon entering my room, I noticed that it was warm. I set the thermostat to 67 and saw no change. Contacted the front desk and a technician was dispatched. He literally replace the unit 2 times. After initially working, the unit quit working properly. Needless to say, it was a very hot night. As I was leaving in the early morning, I spoke to the front desk clerk and he said he would let the manager know. Very disappointed!

The room was very spacious and the kitchen was nice. The bed was very comfy! The water pressure was great in the shower. Full size bath products were installed which was awesome. The desk staff were friendly. I did find dust in the bedroom and bathroom exhaust fan. The outdoor porch area was small and jammed up. There was a very loud vehicle that had it’s bass blaring by our room that shook our room, gave me a headache, and made the dog bark.

Parking gets full near the front entrance, but there's always a spot available. Room was clean, quiet and comfortable. Toilet didn't flush right in my room, place was a bit worn. Had a slight issue with getting a partial refund when having to leave a day early - front desk didn't understand the policy, but management did.

We had excellent and attentive service. When there was a problem outside of their control, the staff stepped up and found a solution. I am very impressed and would definitely stay here again.

Property was clean and a very good deal for the price.

Don’t stay here you’ll be highly disappointed

I stayed here on a busy Saturday night, and even with the hotel being packed, the service was excellent. The front desk staff—both at check-in and check-out—were very kind, friendly, and welcoming. My room was spotless and well maintained. Overall, a very pleasant stay.

Parking was hard to find. Very full lot.