Reviews of The Inn at Stockbridge

My husband and I chose Inn at Stockbridge for our getaway to the Berkshires based on all the many positive reviews. The Inn itself, our room, and the property is very nice. It’s a beautiful setting. Where our experience is different from the many reviews I’ve seen has to do with the innkeeper himself who greeted guests each morning at breakfast to ask how everything was going, how was the room, etc. The first morning, I asked if housekeeping would sweep or vacuum the room as it had rained and we had tracked in some debris. He said that they would tidy the room. I asked if that meant a quick sweep of the floors because in the info they had given us, it said tidying meant replenishing towels, making the bed and taking out trash. So I thought my request might be something they don't typically do. But he repeated that they would “tidy”it. I then asked if “tidy” meant sweep or vacuum. And guess what? He replied, they will “tidy” it. My question was pretty simple. His response was off~putting. Housekeeping did clean the floors for us and our room was always well~cleaned. No issues there. So why the cagey response from the innkeeper? I have to add that during breakfast another morning, he went from table to table, asking how things were, and we heard him dismiss what seemed to us to be simple enough issues that a guest might raise. I think when you stay at an inn like this, you have the expectation that the innkeeper will be attentive and hospitable not defensive and offputting. One more issue…. In several places, the Inn says that because they have a liquor license, you can’t bring liquor into your room or on the premises. Fair enough. Those are house rules. During our three night stay though, the bar was not open at all. We came back to the inn on a Friday night, and theBar/lounge was closed.i never saw it open. So why so many references in their materials to their on-site bar if it’s not open? They do have an afternoon cheese and crackers in the bar where you can enjoy complimentary cheese with, I assume, the purchase of a drink but those are limited hours. And lastly, one thing to know if you go in summer and want to enjoy the pool, this inn is sited very close to the Massachusetts turnpike. It is loud when you’re relaxing by the pool. We heard the turnpike noise from our room in the Barn as well.. Look on a map to see the inn’s proximity to the turnpike if you think this might be an issue for you.