Bank Hotel, a Member of Small Luxury Hotels of the World

We booked a room for two people and paid around 5,187 SEK for just one night. For that price, we were extremely disappointed with the room. The room was unbelievably small and, in our opinion, completely unsuitable for two people. It honestly felt like a single room rather than a room designed for two guests. There was barely any space to move around or even properly place our luggage and belongings. The worst part was the bed. It was extremely small and genuinely felt like a bed meant for one person. Two people could not sleep comfortably on it at all, and we barely managed to sleep during the night. Considering that we paid over 5,000 SEK for one night, we expected a much more comfortable room with enough space for two guests and, at the very least, a proper bed for two people. Unfortunately, the room did not match the price or our expectations at all.

Great location, friendly service, clean.

Prime location in the city, close walking distance from the Royal palace, old city. The hotel restaurant is wonderful with the rooms very clean and comfortable with plentiful amenities.

Excellent hotel with proffessional and welcoming staff. Loved our stay and would highly recommend. Only slight negative was limited breakfast offerings compated with other 5 star hotels we have stayed in.

There was a mixup in the dates of my reservation. When I received a question about my check-in, I immediately contacted the hotel and ******* requesting that the dates be corrected. The hotel refused and charged me fully for my reservation.

Great location and staff are so friendly and helpful. Superb breakfast too