Reviews of Beyt Al Salaam

Response from Property: Thank you Muhsino142 for your superb review. It is always an incredible pleasure for a Hotel Team to read that you had a great stay at Beyt al salaam hotel We are delightful to welcome you for your upcoming stay in stone town Zanzibar at Beyt Al salaam boutique Hotel We are so excited and we look forward to welcoming you back and exceeding your expectations. We are ready when you are! Best Regards

Response from Property: Thank you Malkiam2026 for your superb review. It is always an incredible pleasure for a Hotel Team to read that the Hotel is beautiful hotel and it close to everything. We are delightful to welcome you for your upcoming stay in stone town Zanzibar at Beyt Al salaam boutique Hotel We are so excited and we look forward to welcoming you back and exceeding your expectations. We are ready when you are! Best Regards

Response from Property: Dear Nadnm81, Your kind words are the best reward for the work we do, and we would like to thank you for the time invested in sharing your experience on TripAdvisor. Be assured that your detailed comments about our rooms we have shared to the entire team the excitement of " I return again and again" is huge and it mean a lot to us. We are very much looking forward to welcoming you back once again. Kind regards, Beyt Al Salaam Boutique Hotel

Response from Property: Dear Nina T, thank you so much for sharing your wonderful feedback! We’re delighted to hear that our staff made such a positive impression and that you found the rooms spotless and thoughtfully maintained. It’s great to know you enjoyed the convenience of our location, the peaceful atmosphere, and the easy access to amenities. Your recommendation means a lot to us, and we look forward to welcoming you back for another comfortable stay!

Response from Property: Thank you so much nemburis2026 for sharing your experience we’re delighted to hear you enjoyed your stay at Beyt al Salaam. It’s wonderful that you found the rooms clean and the staff welcoming, and we’re glad the atmosphere made your time in Stonestown memorable. Your recommendation means a lot! Warmest regards

Response from Property: Dear abdullaKU2379GP, Thank you so much for sharing your wonderful experience at Beyt al Salaam. We are truly delighted to know that you felt warmly welcomed and well cared for throughout your stay. Your kind words about our staff, the comfort of the rooms, and the peaceful atmosphere mean a great deal to us. We’re especially glad that you enjoyed the fresh meals and found the location convenient for exploring the area. Creating memorable stays for our guests is always our priority, and it’s rewarding to hear that we succeeded in making your visit special. Your recommendation is greatly appreciated, and we look forward to welcoming you back for another relaxing and enjoyable stay. Warm regards,

Response from Property: Thank you, Go20298236462, for your review. We appreciate your compliments to our Company and for the prosperity of our boss Location, courtesy of the Hotel and restaurant. It is my turn to say "thank you again" for offering us 5/5 in everything, your highest recognition and for your high recommendation for our Boutique Hotel. We look forward to opportunities to welcoming you back on your next Stone Town visit. Regards

Response from Property: Thank you Alexander, for sharing your honest feedback. We are truly sorry to hear that your experience did not meet expectations, and we appreciate your continued visits despite the challenges you have described. Our hotel is located within a UNESCO World Heritage site, a place of immense historical and cultural significance. While we strive to preserve the authentic charm and architectural heritage of the area, we understand that comfort and modern amenities are equally important. Your comments about the furniture, air conditioning, sound insulation, and breakfast offerings are taken seriously, and we are actively working to address these concerns while respecting the preservation guidelines of our unique location. We regret that your stay was impacted by these issues, and we hope you will consider giving us another opportunity in the future as we continue to improve. Thank you again for helping us grow. Youse sincerely Khadija House Hotel Manager

Response from Property: Dear W1048LOstevem thank you very much for your superb review 5/5, we are delighted to have been your chosen hotel during your recent at Beyt Al salaam Hotel in Stone Town. It was truly a pleasure to accommodate you. I total agree with you that the rating for our hotel location is Great location for restaurants, the night market, tours from the beach and tours into and around Stone town. this is so awesome! thank you again for mentioning the restaurant service and the service was on point and super-fast service we truly conducting our team members to prioritise and value our guest first. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Your genuine positive comments about the Very good food and One of your favorites Hotel boutiques in Stone town! your choice for the in your stay at Zanzibar stone town, appreciations for all the Staff will definitely adding value to our reputation and it motivates all of us. Looking forward to welcoming you in the near future! we are ready when you are!

Response from Property: Dear Emanuela Joyce Thank you for taking the time to share your experience. We sincerely regret that your stay did not meet expectations and that there were issues with your reservation and room allocation. Please accept our heartfelt apologies for the inconvenience caused. We understand how frustrating it must have been to arrive with a confirmed booking and face confusion at check-in. This is not the level of service we strive to provide, and we are currently reviewing our internal processes to ensure such miscommunication does not happen again. Regarding the room condition and amenities, we are truly sorry that these fell short. Your feedback has been shared with our housekeeping and front office teams to address the concerns you raised, including the lack of towels and the condition of the room. We appreciate your comments about our staff and will use this as an opportunity to improve training and guest relations. Every guest deserves to feel welcomed and respected, and we regret that this was not your experience. We’re glad to hear you found a comfortable alternative nearby, and while we regret that we couldn’t provide the experience you deserved, we hope you’ll consider giving us another chance in the future. If you do, please reach out to us directly so we can ensure a smooth and enjoyable stay.

Response from Property: Thank you sophiamT9815WE for your superb review. We appreciate your compliments to our staff, Location, courtesy of the Hotel, we are so glad to hear that you loved your recently stay with us. It is my turn to say "thank you again" for offering us 5/5 in everything, your highest recognition and for your high recommendation for our Boutique Hotel. We are sincerely happy to read that it was a relaxing and satisfying experience. and everything was at the highest We look forward to opportunities to welcoming you back on your next Stone Town visit. Regards

Response from Property: Thank you,592zakirn for your superb review. We appreciate your compliments to our staff that were supportive, Location, courtesy of the Hotel and that you found One of the best, if not The Best Hotel in stone town. It is my turn to say "thank you again" for offering us 5/5 in everything, your highest recognition and for your high recommendation for our Boutique Hotel.The team is very glad to read from you that the room was very big and beautifully furnished, and it was at your liking. with original furniture from the time where trading was on its peak and that the bathrooms were very special, with Omani elements. We look forward to opportunities to welcoming you back on your next Stone Town visit. We are ready when you are.! Regards