This guesthouse was run by an elderly couple. They offered absolutely no service, the kitchenware was incomplete, and a box of tissues only contained one sheet – no new ones provided. Their behavior was appalling; all they cared about was money. When my friends came over for dinner, they suspected they might stay overnight and insisted on charging me an extra 90 AUD. I explained it was just a meal, drinks, and conversation, but the old man insisted we'd stay if we drank too much. I said, "You can see the security camera footage, right? If we really did stay overnight, we can calculate it when we check out the next morning." He refused, insisting on collecting the money on the spot, saying he'd refund it if we didn't. Not wanting to embarrass my friends, I paid him. In reality, my friends only chatted for a short while after dinner and then left. When I went to check out the next day, the elderly couple wasn't there. We needed to get to the pier for a river cruise and didn't have time to wait. They still refused to refund me, and I had to get a refund through Ctrip. I urge everyone to avoid this guesthouse.
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