Manchester Salford Quays

Staff Service: Staff consistently received praise for being friendly, helpful, and attentive, with many guests highlighting their professionalism, willingness to assist with parking, check-in, and personalized requests, enhancing the overall guest experience.

Came to check in and realised I forgot my booking details in the office. I thought I just say my name and that would be it. Turned up my company booked me a under different name. We have hundreds of staff so which one is it which one they used? I tried to call the call the office but no luck nobody picked up. I have anxiety and it started kicking in I started shaking and stuttering. Luckily the lady on reception ( Katarina) was very helpful. She offered water but joked I need a strong coffee. She went into the restaurant and brought me and espresso after that I calmed down called the office again and the finally picked up ans all was sorted. Amazing staff.

Stayed in January 2026. As the title suggests, nothing wrong with it at all. I would stay again, mainly for the location and the car park. The hotel itself could do with a bit or tarting up - scratches on the walls in the rooms and some torn fabric here and there. Apart from that it's fine, it did the job for three nights. Service was good and the fact it has a car park (although it's chargeable) makes a difference. On that point, make sure you go into the hotel first as they have a special code that you enter into the charging station that gives you a percentage off). I didn't know that - so lost out on a bit of a saving. Not the end of the world though. The room was fine, had everything you need in it for a budget hotel stay. Nice view as well, worth paying a few quid extra for that if you're staying for more than one night. Breakfast is at the Beefeater next door - and it was great each morning we had it. Cooked to order and really good for the price. However the Beefeater place itself looks really tired and much in need of an upgrade. Service was great though. It's a short walk to the Media City which has some great pubs and eateries. I recommend The Alchemist and 11 Central. Old Trafford not that far of a walk. Try out The Lowry and The National War Museum.