Best Western Plus Strongsville Cleveland

This hotel was sub zero. The elevators worked sporadically only one elevator was working, and it was shared by guests and staff. The room smelled extremely musty. The loveseat was torn and looked terrible. We hung our sign on the door to receive room service and new towels. Nothing was touched so we had to use the towels we use the previous day. The water in the sink only came out cold. I had to wash my face bending over the bathtub to get warm water. This is totally unacceptable.

My first room was filthy!! Literally white stuff all over the floor. Garbage in the wastebasket. No remote in the room but eas brought one immediately. Then the tv had to reboot and tgats when I found the bathtub disgusting and trash in the garbage... room was never cleaned but bed was made and supposedly cleaned towels. They did move me to a new room but that bathroom sink was filled with water and the sink NEVER got fixed.

This is a good place to stay for the money, that is for the money. Not a high-end hotel but they have a great breakfast. Like most places it seems they are probably understaffed.

Had a good stay, good location good price great staff and was good roo

Mold they painted over in various places, the air was moist so the sheets were wet and the man at the counter refused to get me another room. There was a giant hole in my wall and the tool was filthy. There is a thick brown dirt ring around the pool amd the breakfast was mid. Pay the extra 30$ and go somewhere else.

Like it very much, it's my 4th times choose there… they have great breakfast and very clean badroom

Very, very dirty!

Had a great stay here. Staff was amazing as usual. Always pleasant here.

Stay was good. Room was clean. Breakfast was great. Host were kind.