Grand Hoyah Hotel

The room is very dirty as well as the aircon. Looks like it was not maintained or no cleaning at all. Curtain was ripped, don't mind to change a new one. But the important is the malfunction of the elevator. It is so hard to go up especially the old folks. Cannot sleep at night because of their noisy lizard. Not commendable to stay. Also the staff in the front desk is not approachable.

The hotel is conveniently located near malls and restaurants. It is also near the main gate going to the city of Olongapo. The room was clean and spacious. The breakfast was also good.

The hotel needed to upgrade with the amount I paid. My room had a very nice view. Mr Eric and others worked hard to comply with the guests needed. Happy to be here but the owner needs to renovate with the amount they charge.

Clean easy to access

we stayed overnight at this hotel just this past weekend as we were attending a match dinner cruise. The hotel is a bit dated we noticed with the furnishings. The lobby is spacious, staff were accommodating & check in was fast Our room is on the 2nd floor & I find the twin deluxe room spacious,bed comfy but pillows kinda too soft for our liking. The aircon was ok & wifi is fine. However, there were issues with the bathroom as the WC was located beside the wall & sitting on it is a struggle specially if you are a tall person & the bidet, try reaching for it if you can! One more thing, the towels are wornout & yellowed, in need of replacement! Toilet amenities were provided & I was surprised there was a hair dryer! it seems that's a lot of items are in Chinese characters including the TV remote & the aircon remote. Staff disclosed that the hotel is owned by a ********* that's why! Anyway, the breakfast that came with our room is plated & is ok but there are breads, fruits, soup & noodles/ pasta too. Coffee could be better if it's brewed instead of instant Overall stay is good except for the minor issues I mentioned.