Hilton Garden Inn Suffolk Riverfront
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Rooms and Guests
1 room, 2 adults, 0 children
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Hilton Garden Inn Suffolk Riverfront
Health Protected
100 E Constance Rd, Suffolk, Virginia, 23434, United States
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When you stay at Hilton Garden Inn Suffolk Riverfront in Suffolk, you'll be on the waterfront, within a 5-minute drive of Suffolk Center for Cultural Arts and Planters Peanut Center. This hotel is 21.7 mi (34.9 km) from Old Dominion University and 27.5 mi (44.2 km) from Naval Station Norfolk.Show More
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4.1/5Very Good·Cleanliness: 4.1
All 99 Reviews
Amenities
Golf CourseIndoor Swimming PoolFitness RoomPublic ParkingFreeBarRestaurantMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Norfolk International Airport
(45.8 km)
Airport: Newport News International Airport
(63.9 km)
Train: Norfolk Amtrak Station
(31.1 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
8
2 Queen Beds Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
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1
1 KING PREMIUM W/IN-RM DRINKS-SNACKS-VIEW
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
4
Two Queens with View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
2
Hearing Accessible Vis Firealrm/Door/Phn Alrt
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
River View
Check Availability
4
King Room-Mobility/Hearing Accessible W/Bathtub
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Towel
Phone Accessibility for People with Hearing Loss
24-Hour Hot Water
Check Availability
5
1 King Mobility/Hearing Accessible Roll in Shower
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Towel
Phone Accessibility for People with Hearing Loss
Private Toilet
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1
Two Queen Mobility/Hearing Accessible with Tub
2 Queen bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
7
One King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
5
View King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
River View
Towel
Check Availability
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Guest Reviews(99)
4.1/5
Very Good
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
Guest User
November 27, 2022
Very nice stay , the young man who checked us in was WONDERFUL , I give him a MILLION STARS, the food was REALLY GOOD and tasty.
Guest User
April 22, 2022
It was fine but I did have issues with my booking, had it reserved and then my reservation was canceledl
Gretchen
December 29, 2023
This is our third year staying at this property. The staff were nice but didn't seem to care about the property itself. When told about issues, no seemed interested to check them out. When I spoke with the manager, all the information I shared was a surprise to her, so staff is also not logging in the issues. Would like to come back another year, but only if they make some changes.
Verified traveler
November 21, 2023
Hotel is lovely; staff were great. The hotel is undergoing renovations but they were very up front about that. It did not impact my stay.
Kaley
October 25, 2023
I went to a hiring event at this location, and also booked a room there to stay in after. The staff was extremely friendly, helped us check in early, and the breakfast food was amazing.
Eric
October 23, 2023
We were not happy with our in-room experience. For starters our shower/tub was clogged up and had a very slow drain. This problem was to the extent of standing dirty water after a shower. We brought this to the attention of the front desk and was assured that it would be addressed. Unfortunately it was not.
After being out and returning to the room our bathroom had a surprisingly odd stench of ********* which was not there when we initially checked in!? Aside from that our tub drainage issue was never repaired and the hotel did not offer any sort of compensation for the inconvenience nor did they acknowledge someone came to assess the issue. This was frustrating as we had to play the roll of paying guest and house keeping to keep the bath tub clean from floating dirt around the tub.
The final straw that led this review was when we realized our rooms had not been cleaned by the following night. Upon returning from our event we realized there was still trash in the room that had not been removed, dirty towels and wash clothes that had not been replaced and a bed that was not made up while we were out for the day. Needless to say we contacted the front desk and expressed our unhappiness with the way our room was disregarded. The reply I received from the front desk clerk was:
"Hilton adopted a new policy to do away with daily room cleaning services, but we will clean your room at your request if you need it."
A policy we were not made aware of upon check in.
Daniel
October 10, 2023
Beautiful property. We really enjoyed walking around and checking out the river and all the wildlife. Very scenic place to stay. Excellent conference facilities!
Anastasia
October 7, 2023
Exactly what I would expect from a Hilton Garden Inn hotel! Close to downtown and I had a very pleasant one-night stay while traveling through southern VA.
Erika
October 1, 2023
Staff customer service was exceptional. Heather was great at check-in.
The knob for the hand held shower head was broken & the water was slow to drain in the tub. Parking after 7pm can be ridiculous and difficult to find a space at times.
Also, my family noticed a bed bug on the wall next to the bed & night shade in the room across from us, so that was disappointing. I was present when it was noticed..No one from the hotel staff bothered to come in to look at it, so it appeared that it was of no surprise to the hotel staff. Appreciated how promptly they responded to switch rooms for my family.
I’d stay again because I have personally never had any issues during my previous days. Seeing that bed bug creeped me out but I’ll just make sure to check the beds very closely next time.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | US$12.95 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.1/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2005
- Number of Rooms: 150
When you stay at Hilton Garden Inn Suffolk Riverfront in Suffolk, you'll be on the waterfront, within a 5-minute drive of Suffolk Center for Cultural Arts and Planters Peanut Center. This hotel is 21.7 mi (34.9 km) from Old Dominion University and 27.5 mi (44.2 km) from Naval Station Norfolk.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.
Grab a bite to eat at The Garden Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Suffolk? This hotel has 1399 square feet (130 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include complimentary weekday newspapers and separate sitting areas, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.
Grab a bite to eat at The Garden Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Suffolk? This hotel has 1399 square feet (130 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include complimentary weekday newspapers and separate sitting areas, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Golf Course
Indoor Swimming Pool
Fitness Room
Public ParkingFree
Bar
Restaurant
Meeting Room
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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