Homewood Suites by Hilton Summerville

The staff at the desk for check in was great and helpful. The rooms were clean and well stocked. The public restrooms and building were clean and stock with personal hygiene products. The free breakfast was not kept up for the length of service hour. I got down an hour before it was to close and there was very little to choose from, when you asked the kitchen staff if they would replenish items that were out and the answer was, we did have that on the breakfast bar. Who does not have bacon on their breakfast bar? The pancake batter was out, and staff said they had filled it three times already and they fill it again? NO

Construction noise. The room had a weird smell but was clean. Beds and pillows were too soft for my liking. Get too near edge and you fall off and head just sank in middle of pillow. Breakfast was nice.

Staff was friendly and provided info on bar hours. Did not offer water at check in, as I would normally get. I paid $11 for two small bottles of water. The “buffet” breakfast was a joke. Even the coffee was not good. For the price of the room it was underwhelming. Signs for the pool said bracelets were required, but we were not given bracelets at check in and nothing was mentioned about them. Hotel is getting an exterior remodel so windows had scaffolding outside the and sheeting covering everything.

The room was clean. Family member has extreme pet allergies. Hotel should consider sectioning off rooms for pet owner there is nothing wrong with bringing your fur babies along on trips. But, cancer patients with severe allergies should find comfort as well… or anyone who has those allergies. Section off some rooms for pet owners. For the cost($300+) of the room breakfast should be included.

We had a 1 night stay and it was worth it. The staff was very nice, hotel was clean and the bar and lounge made it easier to stay inside. We had a great time!

We came back to our hotel room one afternoon to realize there were no parking spots available. When we called the front desk we were told there was an event happening and we (the paying guest at what we thought was our home away from home) were told to park in remote parking. Essentially the event people were given priority over guests. This is not acceptable behaviour for a hotel. We will not be staying at a Hilton property in the future.

The breakfast was very nice with a very good selection and our room was a very nice size with a comfortable bed. We would stay here again

My TV didn't work. The staff at breakfast stopped putting out food at 9:30 when breakfast was supposed to be available until 10:00.

The staff were wonderful, we had several families staying at the hotel and we were so pleased with the hotel amenities. Especially the back patio area. Great for family get togethers. Would highly recommend this hotel.